Simple Machines Community Forum

SMF Support => SMF 2.0.x Support => Topic started by: truecrimson on September 08, 2019, 01:30:14 PM

Title: Clicking topic in forum generates 500 error but topic exists in database
Post by: truecrimson on September 08, 2019, 01:30:14 PM
I have a topic with multiple replies that appears on the forum but when clicked generates this;

This page isn't working www.thecrimsonpirate.com is currently unable to handle this request.
HTTP ERROR 500

I used PHPMyAdmin to check the database and the topic still exists with all replies.

I am running SMF 2.0.15.

Here is the other information I have been able to obtain;
Database server
Server: Localhost via UNIX socket
Server type: MariaDB
Server connection: SSL is not being used Documentation
Server version: 10.3.17-MariaDB-cll-lve - MariaDB Server
Protocol version: 10
User: cpses_troxzduh6x@localhost
Server charset: UTF-8 Unicode (utf8)
Web server
cpsrvd 11.82.0.14
Database client version: libmysql - 5.6.43
PHP extension: mysqliDocumentation curlDocumentation mbstringDocumentation
PHP version: 7.2.7
phpMyAdmin
Version information: 4.8.5

My forum is restricted to only members and has restricted boards that are not visible to all members.  If you need access in order to help me PM me and I will set it up.  If you can talk me through fixing this I will do my best to follow your directions, though I am not an IT person and my knowledge is very limited.

Thank you.

Title: Re: Clicking topic in forum generates 500 error but topic exists in database
Post by: shawnb61 on September 08, 2019, 01:49:10 PM
SMF 2.0.15 does not support 7.2 - that may be part of the problem.  You need to downgrade to 7.1.

SMF does not officially support MariaDB at this time - that may be part of the problem.  Note we have plenty of folks on MariaDB with no issues.  But we have encountered MariaDB implementations that have reserved words that conflict with SMF. 

Was this forum working fine previously, or is it new?

What mods do you have installed?

Title: Re: Clicking topic in forum generates 500 error but topic exists in database
Post by: Illori on September 08, 2019, 03:49:35 PM
did this topic have any attachments in the posts?

do you have access to your server error log?