Simple Machines Community Forum

SMF Support => SMF 2.0.x Support => Topic started by: RFD on November 19, 2019, 10:49:09 AM

Title: blank no-show page
Post by: RFD on November 19, 2019, 10:49:09 AM: http://tradmla.org/tmaf/index.php?topic=23653.0

ran the admin maintenance routines, no errors found.

not a clue what happened or a solution ...
Title: Re: blank no-show page
Post by: Mick. on November 19, 2019, 10:53:53 AM: The page is for members only. Guests cant see it. Also have you disabled tapatalk and check?
Title: Re: blank no-show page
Post by: RFD on November 19, 2019, 11:27:45 AM: disabled tapatalk, no change.

temporary access ...
test
Test1234

http://tradmla.org/tmaf/index.php?topic=23653.0

board for above topic (first topic in board) ...

http://tradmla.org/tmaf/index.php?board=133.0
Title: Re: blank no-show page
Post by: drewactual on November 19, 2019, 12:03:35 PM: so i went and saw the login page without issue... then, i logged using the credentials you provided and encountered the white page... so then i went back to the login page (entered the URL, didn't use back button) and could see not only the login, but the entire page.... as if it isn't closed to public.

did you just make that adjustment?
Title: Re: blank no-show page
Post by: RFD on November 19, 2019, 12:16:57 PM: Quote from: drewactual on November 19, 2019, 12:03:35 PM
so i went and saw the login page without issue... then, i logged using the credentials you provided and encountered the white page... so then i went back to the login page (entered the URL, didn't use back button) and could see not only the login, but the entire page.... as if it isn't closed to public.

did you just make that adjustment?

the "test" access is for a forum member and you will see most boards.

however, that problem page is still a problem.
Title: Re: blank no-show page
Post by: drewactual on November 19, 2019, 01:11:59 PM: ah- gotcha.

well, what i'd guess the most common issue with white screens is broken code. that it's only on that page is interesting. what does your server error log have? it just about HAS to have one when a 500 is registered. and you say SMF isn't logging an error?
Title: Re: blank no-show page
Post by: RFD on November 19, 2019, 01:44:03 PM: right, no error log in SMF. weird, eh? at this point, i just wanna kill that topic. i'll call up my server mgr, thanx.
Title: Re: blank no-show page
Post by: Arantor on November 19, 2019, 01:51:18 PM: The 500 might be happening before SMF's error logger can log it.

I'm assuming the issue is a very large attachment and the issue is an out-of-memory issue (the usual cause)
Title: Re: blank no-show page
Post by: RFD on November 19, 2019, 02:26:13 PM: Quote from: Arantor on November 19, 2019, 01:51:18 PM
The 500 might be happening before SMF's error logger can log it.

I'm assuming the issue is a very large attachment and the issue is an out-of-memory issue (the usual cause)

my thoughts exactly, regarding the attachment. i'll up the attachment file size a lot and see what happens.
Title: Re: blank no-show page
Post by: Arantor on November 19, 2019, 02:28:07 PM: I don't think that's the problem, I think it's running into the PHP memory limit...
Title: Re: blank no-show page
Post by: Illori on November 19, 2019, 02:30:55 PM: try installing https://custom.simplemachines.org/mods/index.php?mod=4111 and see if it helps any.
Title: Re: blank no-show page
Post by: RFD on November 19, 2019, 02:46:27 PM: even easier, i just sorted through all attachments and removed the super large offending one. all fixed. thanx everyone!