Simple Machines Community Forum

SMF Support => SMF 2.0.x Support => Topic started by: fmiglius on January 19, 2020, 07:30:43 AM

Title: update don't work with mobile
Post by: fmiglius on January 19, 2020, 07:30:43 AM
I upgraded from version 2.0.15 to 2.0.16 to 2.0.17  my forum
everything works perfectly on the PC but on the mobile it doesn't work.
it only displays the home page and when you go on login from a blank page.
before the update everything worked correctly
Somebody help me, please
thanks
Flavio
Title: Re: update don't work with mobile
Post by: Looking on January 19, 2020, 08:58:32 AM
When you installed did you check to see if there were errors and did you insert the correct code or went ahead and install anyway?
Title: Re: update don't work with mobile
Post by: drewactual on January 19, 2020, 08:10:48 PM
link?

if you have mechanisms in place specifically for mobile, this complicates things insofar as offering you assistance. 

however, first things first:  mobile providers absolutely love caching.  they'll cache everything and often ignore expires and cache settings in htaccess/httpd.conf files just to make their services appear faster... it is an issue for those of us with heavily customized sites that are still under development, and it's a real problem when there is a major update as 16 and 17 seem to be. 

so... some advice: clear the cache on your device to eliminate this as an issue... get a clean/new set of files on that device before you start making changes to source code. 
Title: Re: update don't work with mobile
Post by: fmiglius on January 20, 2020, 04:19:53 PM
Quote from: Looking on January 19, 2020, 08:58:32 AM
When you installed did you check to see if there were errors and did you insert the correct code or went ahead and install anyway?


installation did not report any errors
Title: Re: update don't work with mobile
Post by: Illori on January 20, 2020, 04:20:52 PM
when your users connect to your forum on mobile, what is different? a different theme/mod?
Title: Re: update don't work with mobile
Post by: fmiglius on January 20, 2020, 04:22:05 PM
Quote from: drewactual on January 19, 2020, 08:10:48 PM
link?


https://forum.riasc.it/
Title: Re: update don't work with mobile
Post by: fmiglius on January 20, 2020, 04:25:04 PM
Quote from: Illori on January 20, 2020, 04:20:52 PM
when your users connect to your forum on mobile, what is different? a different theme/mod?

before the upgrade it's work very well on smarthphone
no difference in theme/mod
Title: Re: update don't work with mobile
Post by: Kindred on January 20, 2020, 04:48:07 PM
seems to work just fine for me on my phone...


What exactly is the problem?
Title: Re: update don't work with mobile
Post by: live627 on January 21, 2020, 08:10:01 PM
the op states that the login pages is dead... I have no smartphone so cannot check.
Title: Re: update don't work with mobile
Post by: Aleksi "Lex" Kilpinen on January 22, 2020, 12:11:49 AM
The login page seems to be a blank white on PC and phone, so most probably there would be something in the server error log about this.
Title: Re: update don't work with mobile
Post by: fmiglius on January 22, 2020, 04:40:04 AM
Quote from: Kindred on January 20, 2020, 04:48:07 PM
seems to work just fine for me on my phone...

What exactly is the problem?

on smartphone in home page you can login?
on PC it's OK..

Thanks
Flavio
Title: Re: update don't work with mobile
Post by: Darknico on January 22, 2020, 06:17:38 AM
Ciao Flavio!

I check your forum and don't work also on desktop, all page different from index is white...
You can test if work on default theme? (curve)

The 2.0.16 edited more template files, the current theme is updated?


P.S. if prefer talk in Italian, exist the section :)
https://www.simplemachines.org/community/index.php?board=15.0
Title: Re: update don't work with mobile
Post by: fmiglius on January 22, 2020, 06:45:47 AM
Quote from: Darknico on January 22, 2020, 06:17:38 AM
Ciao Flavio!

I check your forum and don't work also on desktop, all page different from index is white...
You can test if work on default theme? (curve)

The 2.0.16 edited more template files, the current theme is updated?


P.S. if prefer talk in Italian, exist the section :)
https://www.simplemachines.org/community/index.php?board=15.0


Certo mi piacerebbe dialogare in italiano.
qui sotto il riepilogo delle versioni installate



Title: Re: update don't work with mobile
Post by: Darknico on January 22, 2020, 07:39:15 AM
Quote
Certo mi piacerebbe dialogare in italiano.

If you want talk in italian, open the topic in Italian section
https://www.simplemachines.org/community/index.php?board=15.0
here in English :)

Quote
qui sotto il riepilogo delle versioni installate

You can test on default theme if work correctly?
This screen don't help me..

Another question: in error log (from SMF maintenance) trace the error?
Title: Re: update don't work with mobile
Post by: fmiglius on January 22, 2020, 10:12:43 AM
to be continued in Italian Language