Simple Machines Community Forum

SMF Support => SMF 2.0.x Support => Topic started by: grandseb59 on April 30, 2020, 04:21:57 PM

Title: Problem displaying custom avatars
Post by: grandseb59 on April 30, 2020, 04:21:57 PM
Hello,

When I try to put a custom avatar, by:

Specify an avatar by  URL
or Upload an avatar

I have a message that says it's ok either way,
if I go to the attachments/avatars folder ..they're here.

But it doesn't show up...

Maybe it's a silly thing... but I don't see :(

thanks in advance for your help ;)
Title: Re: Problem displaying custom avatars
Post by: Arantor on April 30, 2020, 04:24:15 PM
Where doesn't it show up exactly?
Title: Re: Problem displaying custom avatars
Post by: grandseb59 on April 30, 2020, 04:43:45 PM
the avatars are not appearing anywhere.
Title: Re: Problem displaying custom avatars
Post by: Doug Heffernan on April 30, 2020, 04:50:05 PM
Quote from: grandseb59 on April 30, 2020, 04:43:45 PM
the avatars are not appearing anywhere.

Are you using a custom theme or any mods that adds to the avatars?

I mean if they are uploaded correctly they must show up, but an extra outside factor might get in the way, such as a custom theme or mod etc.
Title: Re: Problem displaying custom avatars
Post by: Kindred on April 30, 2020, 05:00:43 PM
hmmmm.....   actually I just encountered the same issue on my site.

adding an avatar by URL *SAYS* it succeeded, but never actually saves the avatar and the profile goes back to "no avatar"

I fixed it by turning OFF the "force download of all external avatars"
Title: Re: Problem displaying custom avatars
Post by: grandseb59 on April 30, 2020, 05:05:14 PM
when the problem appeared, I had just reinstalled the brand new 2.0.17 because the large upgrade didn't work for my old forum.
So default theme without mod.
Title: Re: Problem displaying custom avatars
Post by: Kindred on April 30, 2020, 05:06:12 PM
yes, I suspect that something in the proxy code broke the auto-download of avatars
Title: Re: Problem displaying custom avatars
Post by: grandseb59 on April 30, 2020, 05:08:12 PM
Quote from: Kindred on April 30, 2020, 05:00:43 PM
hmmmm.....   actually I just encountered the same issue on my site.

adding an avatar by URL *SAYS* it succeeded, but never actually saves the avatar and the profile goes back to "no avatar"

I fixed it by turning OFF the "force download of all external avatars"

Where do we disable this setting, please?
Title: Re: Problem displaying custom avatars
Post by: shawnb61 on April 30, 2020, 09:08:06 PM
Quote from: grandseb59 on April 30, 2020, 05:08:12 PM
Quote from: Kindred on April 30, 2020, 05:00:43 PM
hmmmm.....   actually I just encountered the same issue on my site.

adding an avatar by URL *SAYS* it succeeded, but never actually saves the avatar and the profile goes back to "no avatar"

I fixed it by turning OFF the "force download of all external avatars"

Where do we disable this setting, please?

The setting can be found under Admin | Forum | Attachments & Avatars | Avatar Settings.
Title: Re: Problem displaying custom avatars
Post by: grandseb59 on May 01, 2020, 12:28:49 PM
Quote from: shawnb61 on April 30, 2020, 09:08:06 PM
Quote from: grandseb59 on April 30, 2020, 05:08:12 PM
Quote from: Kindred on April 30, 2020, 05:00:43 PM
hmmmm.....   actually I just encountered the same issue on my site.

adding an avatar by URL *SAYS* it succeeded, but never actually saves the avatar and the profile goes back to "no avatar"

I fixed it by turning OFF the "force download of all external avatars"

Where do we disable this setting, please?

The setting can be found under Admin | Forum | Attachments & Avatars | Avatar Settings.

hello
thanks for the parameter path, but the problem is that I can't find the parameter "Kindred" is talking about:
"force download of all external avatars".
So I put a screen of the parameters page and tell me if it's ok? but if it's ok, the avatar still doesn't display.
I even tried to put my banner... but nothing is displayed either.
Yet I only installed my theme and last week everything worked fine... I don't understand.

Translated with www.DeepL.com/Translator (free version)

(https://i.postimg.cc/0jGS34Fj/nodisplayavatar.png)
Title: Re: Problem displaying custom avatars
Post by: Sir Osis of Liver on May 01, 2020, 12:33:48 PM
Hmm, I don't see it either.  Do you have image proxy disabled in Admin -> Server Settings?
Title: Re: Problem displaying custom avatars
Post by: shawnb61 on May 01, 2020, 12:47:34 PM
Deselect this option:
(https://www.simplemachines.org/community/index.php?action=dlattach;topic=573014.0;attach=268814)
Title: Re: Problem displaying custom avatars
Post by: grandseb59 on May 01, 2020, 12:56:28 PM
Quote from: Sir Osis of Liver on May 01, 2020, 12:33:48 PM
Hmm, I don't see it either.  Do you have image proxy disabled in Admin -> Server Settings?

I've tried turning it on and off... but nothing changes.

Quote from: shawnb61 on May 01, 2020, 12:47:34 PM
Deselect this option:
(https://www.simplemachines.org/community/index.php?action=dlattach;topic=573014.0;attach=268814)
it's done... but nothing's changed either. Still no avatar coming up.
Title: Re: Problem displaying custom avatars
Post by: grandseb59 on May 01, 2020, 04:16:49 PM
The time of a meal, and the external avatars by url, is displayed again.

Not for the Uploadable avatars.

if I have this solution there that works, that's fine.
My server will be happy, it won't have any more avatars to store.
But plan to fix this problem for future updates.
For the banner, it was a mistake of mine.
Thanks for your help