Simple Machines Community Forum

SMF Support => SMF 2.0.x Support => Topic started by: WhiteJC on September 16, 2021, 05:39:41 AM

Title: blank (white) pages in Admin area
Post by: WhiteJC on September 16, 2021, 05:39:41 AM
Hi

I'm getting blank/white pages for some of the Admin tasks, no errors?

this only happens on these "configuration" type pages?

Configuration all pages except Themes and Layout

Forum
Boards, Settings
Posts and Topics
Calendar, Calendar Settings
Search, Settings
Smileys and Message Icons, Settings
Attachments and Avatars, Attachment Settings
Attachments and Avatars, Avatar Settings

Members
Membergroups, Settings
Permissions, Settings
Registration, Settings

Maintenance
Mail
Logs, Log Pruning


all other admin areas are working and no reported issues with the forum.

where do I start to track down what's wrong?

I'm using SMF 2.0.18 PHP 7.4

any help will be gratefully received
Title: Re: blank (white) pages in Admin area
Post by: Doug Heffernan on September 16, 2021, 05:54:52 AM
What was the latest modification/change done to the forum before this happened?

What about the server error log, is anything logged in there pertaining this?
Title: Re: blank (white) pages in Admin area
Post by: shadav on September 16, 2021, 10:52:09 AM
also what theme are you using and does this do this with the default theme
Title: Re: blank (white) pages in Admin area
Post by: WhiteJC on September 16, 2021, 07:02:45 PM
Quote from: Doug Heffernan on September 16, 2021, 05:54:52 AMWhat was the latest modification/change done to the forum before this happened?

What about the server error log, is anything logged in there pertaining this?

nothing in the error log, nothing new added, it was working about 6 months ago but I've not had reason to look at the configuration pages in that time so I don't know when they stopped working.

Quote from: shadav on September 16, 2021, 10:52:09 AMalso what theme are you using and does this do this with the default theme

I'm using the default theme however I have amended the colours and background (2 or 3 years ago)
Title: Re: blank (white) pages in Admin area
Post by: Arantor on September 17, 2021, 04:05:37 AM
Ask your host about the error log, because it really should be logged.
Title: Re: blank (white) pages in Admin area
Post by: WhiteJC on September 18, 2021, 04:17:59 AM
all working now, thanks for the help

I had a look at the error log and saw that there was a missing file, "tweet-cache.php" so I uninstalled the embed tweet BBCode mod.

I could then "see" the configuration pages.
I reinstalled the embed tweet mod and I can still see the pages, so I'm guessing that the file got corrupted?