Simple Machines Community Forum

SMF Support => Server Performance and Configuration => Topic started by: crashedanon on July 14, 2022, 03:04:22 PM

Title: I cannot receive reset password email for my smf forum
Post by: crashedanon on July 14, 2022, 03:04:22 PM
I am using a mod, called as Elastic Mail too, still I am not being able to send emails. What settings do I need to change?

Note: I am using free hosting services, is there any third-party way to do this?
Title: Re: I cannot receive reset password email for my smf forum
Post by: Kindred on July 14, 2022, 03:07:10 PM
does Elastic Mail support SMTP?
If so, find out the proper configuration and set it in the mail settings for SMF. :)
Title: Re: I cannot receive reset password email for my smf forum
Post by: crashedanon on July 14, 2022, 03:12:16 PM
Quote from: Kindred on July 14, 2022, 03:07:10 PMdoes Elastic Mail support SMTP?
If so, find out the proper configuration and set it in the mail settings for SMF. :)


Can the free hosting plan cause a problem? as it is also hosted on their subdomain.
Title: Re: I cannot receive reset password email for my smf forum
Post by: Kindred on July 14, 2022, 03:57:33 PM
it depends on what mail you are currently using and have set up versus what mail the host has available
(for example, if you are using phpmail in your settings, but the host has not setup phpmail, then it won't work. That's why you might choose to use a third party service with SMTP and configure it as such in your mail settings in SMF
Title: Re: I cannot receive reset password email for my smf forum
Post by: crashedanon on July 14, 2022, 04:24:28 PM
Quote from: Kindred on July 14, 2022, 03:57:33 PMit depends on what mail you are currently using and have set up versus what mail the host has available
(for example, if you are using phpmail in your settings, but the host has not setup phpmail, then it won't work. That's why you might choose to use a third party service with SMTP and configure it as such in your mail settings in SMF

Gives me the following warning while configuring through Elastic Mail API key:

WARNING: No domain status found for domain "iceiy.com". This does not mean that this mod will not function, though.


Edit: Error logs on the SMF forum suggest this:
Ran into problems sending Mail. Error: 553 Invalid address specified
Title: Re: I cannot receive reset password email for my smf forum
Post by: Kindred on July 14, 2022, 04:35:22 PM
then you either need to continue and hope it works or talk with whoever wrote that mod...