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Password resets don’t recognize the email

Started by rcane, June 09, 2023, 09:20:35 PM

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rcane

To make sure I'm understanding, if you click "forgot password" it asks for the username or email.

For some reason it's only accepting the username.  It says it doesn't have an email associated when using my test account even though it's THE email.

Is there a lost password setting I'm overlooking?

Sir Osis of Liver

Can you login with email instead of username?
Ashes and diamonds, foe and friend,
 we were all equal in the end.

                                     - R. Waters

rcane

Quote from: Sir Osis of Liver on June 09, 2023, 09:32:44 PMCan you login with email instead of username?


Actually, yes.  I'd never tried, but yes it appears I can.

Sir Osis of Liver

Password reset should accept valid email, and it must be valid if you can login with it.  Any odd characters in it?  Logging any errors?
Ashes and diamonds, foe and friend,
 we were all equal in the end.

                                     - R. Waters

rcane

Quote from: Sir Osis of Liver on June 09, 2023, 10:04:46 PMPassword reset should accept valid email, and it must be valid if you can login with it.  Any odd characters in it?  Logging any errors?

No I'm going with operator error for the moment.  I've tried several test accounts, and they perform as expected. 

I'll keep digging.

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