Board issues after changing host

[maxjam]

Hi there,

I recently moved to ukhost4u and used their one click install to install a smf board. 

However, the very first time I tried to load the page the screen was white, I reloaded the page several times before it eventually appeared.  I then entered my username/password and clicked on login and the same problem occured again - I had to reload the page numerous times before it finally appeared.  I contact support and they replied with;


Hello,

There is a known issue with SMF and the security we run on the server. As these error messages show, the scipt tries to call a function periodically which is banned.

Mar  4 23:42:33 orange suhosin[25142]: ALERT - function within blacklist called: shell_exec() (attacker '81.151.128.181', file '/home/mandaldy/public_html/smf/Sources/Subs.php', line 3759)
Mar  4 23:44:10 orange suhosin[26214]: ALERT - function within blacklist called: exec() (attacker '81.151.128.181', file '/home/mandaldy/public_html/smf/Sources/Aeva-Media.php', line 155)
Mar  4 23:54:31 orange suhosin[30111]: ALERT - function within blacklist called: shell_exec() (attacker '81.151.128.181', file '/home/mandaldy/public_html/smf/Sources/Subs.php', line 3759)

Both of these files need amending so that the line of code where those functions are called is commented out.

Regards


When I replied saying I had no idea what any of that meant and could they fix it, they replied;


Hello,

I am afraid that you would have to contact the developers to assist you with this.

Regards


Now obviously the Aeva-Media issue is an issue with the Avea mod I installed, but the other issue has been there since I first tried to log into the board. I can only generally access my board (http://mandalorianlegacy.com/smf/index.php) after numerous attempts.

Can anyone help me with either of these problems please?

[ziycon]

Can you tell us what version of SMF you're using?

[maxjam]

Yeah sorry, SMF 2.0.2

[kat]

There is a known issue with SMF and the security we run on the server. As these error messages show, the scipt tries to call a function periodically which is banned.

Obviously not a terribly good host. That tells them, straight away, that mod_security is enabled and should be disabled.

I'm betting that they won't disable it, too.

* K@ remember to put ukhost4u on his "Crap hosts" list.

[ziycon]

Try adding the below code snippet into your .htaccess file.

Code Select Expand

<IfModule mod_security.c>
   SecFilterEngine Off
   SecFilterScanPOST Off
</IfModule>

[maxjam]

There is a known issue with SMF and the security we run on the server. As these error messages show, the scipt tries to call a function periodically which is banned.

Obviously not a terribly good host. That tells them, straight away, that mod_security is enabled and should be disabled.

I'm betting that they won't disable it, too.

* K@ remember to put ukhost4u on his "Crap hosts" list.

To be fair once I pointed out the problem they fixed it pretty quick.  They also fixed the problem with Aeva-Media too

Pretty good host imho.

[kat]

* K@ takes all that back, then.

[maxjam]

lol yeah surprised me as well given the 'support' I've received in the past 

[kat]

It was the "There is a known issue with SMF and the security we run on the server. As these error messages show, the scipt tries to call a function periodically which is banned." that did my head in.

This is all it is. Nothing terribly techie about it.

http://www.simplemachines.org/community/index.php?topic=34270.0