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SMF Support Staff is Awesome!

Aloittaja JungleFever, joulukuu 29, 2007, 02:03:00 IP

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JungleFever

I believe in giving compliments when they are due.  I want to say SMF has an awesome support staff! 

The only other forum I had was with smfforfree which was great also.  But when I came here, I had no clue how to make the proper edits on all of the many templates.  I couldn't figure out where errors were coming from, etc.   

I really was in over my head but the support staff here helped me to feel very comfortable with what I was doing.  If I said, "I'm very new to this so please give me an Explanation for Dummies", they would give me a very good explanation on how to do something.  Basically, this dummy was able to figure out how to do it because of the support staff.

I find it amazing that even though we don't have to pay for this software and the support staff doesn't get paid for providing support, they are better than most businesses/organizations that we deal with on a daily basis.

You can tell they put their heart and soul into everything they do.  They really should be commended for this.

I thank each and every one of you from the bottom of my heart!  :-*

Ðyєgσv

You're right. I no longer use SMF since I don't own a board anymore, but I have to say they also helped me a lot when I was in need. What I like the most is that they care to know if you understood/succeed or not, and if not, they help further.

Thanks a lot SMF Staff :)

H

Thanks for your kind words and for using SMF! :)
-H
Former Support Team Lead
                              I recommend:
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Fastmail (e-mail)
Linode (VPS)
                             

Hajinator

I would also like to compliment on their excellence 8)
Cheers, Hajinator.

metallica48423

Thanks for the kid words.  It is topics like this that keep us going. :)
Justin O'Leary
Ex-Project Manager
Ex-Lead Support Specialist

LainaaMicrosoft wants us to "Imagine life without walls"...
I say, "If there are no walls, who needs Windows?"


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crash56

I can't add anything to what JungleFever said ... except, I AGREE!! 

GREAT support! 

AbBh

Yeah, the support staff is awesome. Anytime I have had a problem I found a solution within 5 mins by searching the forum. You guys are doing an excellent job.
hxxp:www.simplycricket.net [nonactive]

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