Advertisement:

Author Topic: Paid subscription - not auto adding membergroup  (Read 5090 times)

Offline Amun

  • Semi-Newbie
  • *
  • Posts: 80
  • Gender: Male
    • DarkVoid Poetry
Paid subscription - not auto adding membergroup
« on: April 12, 2008, 08:44:50 AM »
I have the paid subscription activated on smf 2.0b3.
As far as I know I have everything set up correctly.

I added the "http://www.darkvoid.org/poetry/subscriptions.php" to where it was stated on the " You can edit the link for paypal directly, by clicking here." I activated it. (on paypal)
Quote
Instant Payment Notification (IPN) On
Instant Payment Notification (IPN) URL:         http://www.darkvoid.org/poetry/subscriptions.php
I set up a new subscription in which when the member subscribes they get put into a membergroup
I filled out all the options.

Last night I had a member subscribe to the group the payment went thru fine, the money went into my paypal account but the member who subscribed did not get put into the membergroup which I had the subscription set to.

I can't figure why not. I am using a custom theme but all the options seem to be there so I am assuming it has nothing to do with that? any ideas?
« Last Edit: April 12, 2008, 08:49:03 AM by evilicy »
:D :D :D

Offline Amun

  • Semi-Newbie
  • *
  • Posts: 80
  • Gender: Male
    • DarkVoid Poetry
Re: Paid subscription - not auto adding membergroup
« Reply #1 on: April 13, 2008, 09:14:35 AM »
It's because I'm black isn't it?
:D :D :D

Offline H

  • SMF Friend
  • SMF Super Hero
  • *
  • Posts: 21,662
  • Gender: Male
Re: Paid subscription - not auto adding membergroup
« Reply #2 on: April 13, 2008, 01:49:42 PM »
Comments like that aren't going to encourage people to help you ::). You asked a question about a new feature which because SMF2 is new is also used by a limited set of people!

Any errors in your error log? (Admin area > Error log)
-H
Former Support Team Lead
                              I recommend:
Namecheap (domains)
Fastmail (e-mail)
Linode (VPS)
                             

Offline Amun

  • Semi-Newbie
  • *
  • Posts: 80
  • Gender: Male
    • DarkVoid Poetry
Re: Paid subscription - not auto adding membergroup
« Reply #3 on: April 14, 2008, 01:20:29 AM »
Comments like that aren't going to encourage people to help you ::). You asked a question about a new feature which because SMF2 is new is also used by a limited set of people!

Any errors in your error log? (Admin area > Error log)

Well it got you to reply didn't it? bwhahaha...  j/k :)
I checked the error log and there doesn't seem to be any related, just normal type errors like failed login and guest errors.
:D :D :D

Offline JayBachatero

  • SMF Friend
  • SMF Super Hero
  • *
  • Posts: 19,562
  • Gender: Male
    • @jaycreations on Twitter
    • JayBachatero.com
Re: Paid subscription - not auto adding membergroup
« Reply #4 on: April 14, 2008, 01:56:06 AM »
Do you have the details from the subscription?  I mean like the receipt that paypal sends you.
Follow me on Twitter

"HELP!!! I've fallen and I can't get up"
This moment has been brought to you by LifeAlert

Offline Amun

  • Semi-Newbie
  • *
  • Posts: 80
  • Gender: Male
    • DarkVoid Poetry
Re: Paid subscription - not auto adding membergroup
« Reply #5 on: April 14, 2008, 01:22:54 PM »
Yes I got the "Notification of payment received" email from paypal. but on the paid subscription page in the admin, shows:

finished = 2 active = 0 activated = yes



:D :D :D

Offline JayBachatero

  • SMF Friend
  • SMF Super Hero
  • *
  • Posts: 19,562
  • Gender: Male
    • @jaycreations on Twitter
    • JayBachatero.com
Re: Paid subscription - not auto adding membergroup
« Reply #6 on: April 14, 2008, 04:09:15 PM »
In the receipt from paypal it should say something like xx+xxxxxx.  The first part is the id of the subscription and the second part is the id of the member.  Check to see that the id of the member is correct there.

Also have you had any downtimes or something?  Maybe at the time paypal went to post a response to your site, the site was down or something.
Follow me on Twitter

"HELP!!! I've fallen and I can't get up"
This moment has been brought to you by LifeAlert

Offline Amun

  • Semi-Newbie
  • *
  • Posts: 80
  • Gender: Male
    • DarkVoid Poetry
Re: Paid subscription - not auto adding membergroup
« Reply #7 on: April 15, 2008, 05:48:22 PM »
Yes the member Id is there and correct. Sometimes I do get the sites busy errors but this happens very seldom but it might of been one of them times.
:D :D :D

Offline rsw686

  • Sophist Member
  • *****
  • Posts: 1,008
    • The Reptile File
Re: Paid subscription - not auto adding membergroup
« Reply #8 on: April 15, 2008, 07:45:50 PM »
I'm using the subscriptions feature on 2.0 without issue. The payments went through and the users were adding to the member groups. You did set the return url in paypal, correct?
The Reptile File
Everything reptile for anyone reptile friendly

Aquaria Talk
Community for freshwater and saltwater aquariums enthusiasts

Offline JayBachatero

  • SMF Friend
  • SMF Super Hero
  • *
  • Posts: 19,562
  • Gender: Male
    • @jaycreations on Twitter
    • JayBachatero.com
Re: Paid subscription - not auto adding membergroup
« Reply #9 on: April 16, 2008, 12:15:40 PM »
Yes the member Id is there and correct. Sometimes I do get the sites busy errors but this happens very seldom but it might of been one of them times.
Yea.  Are other subscriptions going through correctly?
Follow me on Twitter

"HELP!!! I've fallen and I can't get up"
This moment has been brought to you by LifeAlert

Offline Amun

  • Semi-Newbie
  • *
  • Posts: 80
  • Gender: Male
    • DarkVoid Poetry
Re: Paid subscription - not auto adding membergroup
« Reply #10 on: April 20, 2008, 11:19:54 AM »
@rsw686 yes

@JayBachatero I'll get back to you on that one my sites only small and low traffic so might be awhile before the next one :P

But I'll just wait and see than let you know how it went.
:D :D :D

Offline JayBachatero

  • SMF Friend
  • SMF Super Hero
  • *
  • Posts: 19,562
  • Gender: Male
    • @jaycreations on Twitter
    • JayBachatero.com
Re: Paid subscription - not auto adding membergroup
« Reply #11 on: April 20, 2008, 11:34:05 PM »
Alright then just keep us updated.  If others worked fine and this one was a legit subscription then most likely it was a glitch or something.
Follow me on Twitter

"HELP!!! I've fallen and I can't get up"
This moment has been brought to you by LifeAlert