News:

SMF 2.1.4 has been released! Take it for a spin! Read more.

Main Menu

I can not log as admin or user

Started by vivid, July 28, 2008, 05:33:59 PM

Previous topic - Next topic

vivid

Hi,

After I made upgrade I couldn't login as admin or normail user
also I can not see my child forum

plz see here

http://www.albahala.org/smf/index.php

تجميل <a href="http://www.arbsb.com" rel="dofollow">طرائف</a>
<a href="http://www.arbsb.com">مجلة الغرائب عرب سبيس </a>

ccbtimewiz

Whoa, that's some error there. o.o;

Can you tell us exactly how you upgraded? Did you try using the repair_settings.php?

Could you tell us what version of MySQL you're using? What language is your forum set to? What's the error you get when trying to login?

vivid

yes, I used repair_setting.php
bcz my friend try to upgrade my smf
he uploaded the whole 3.1 beta instead of large upgrade

phpMyAdmin - 2.10.1


same language of 3.1 english

no error in login

but I couldn't login as admin or as user

I tried more than 3 admin password

تجميل <a href="http://www.arbsb.com" rel="dofollow">طرائف</a>
<a href="http://www.arbsb.com">مجلة الغرائب عرب سبيس </a>

ccbtimewiz

Do you have any backups of your SMF 1.1.5 install? Because this looks like serious table corruption...

vivid

unfortunately not
because my friend made all this confusing



تجميل <a href="http://www.arbsb.com" rel="dofollow">طرائف</a>
<a href="http://www.arbsb.com">مجلة الغرائب عرب سبيس </a>

Simon Brown

Note: Backup First

Go to the database user table and define a new password using the sha1 function. As I said, at least backup the old value first.

ccbtimewiz

Quote from: Simon Brown on July 28, 2008, 10:33:47 PM
Note: Backup First

Go to the database user table and define a new password using the sha1 function. As I said, at least backup the old value first.

That's to say if that table still functions correctly.

Vivid, does your smf_members table still function? When you browse it, can you see members?

vivid

I have more than 3200 member
I can see some of my member in the index
but my topics, child forum, are disappeared

my forum is fo productive
I have my attachments folder contain more than 30 gb

تجميل <a href="http://www.arbsb.com" rel="dofollow">طرائف</a>
<a href="http://www.arbsb.com">مجلة الغرائب عرب سبيس </a>

vivid


تجميل <a href="http://www.arbsb.com" rel="dofollow">طرائف</a>
<a href="http://www.arbsb.com">مجلة الغرائب عرب سبيس </a>

metallica48423

this doesn't look good.  have you ran the find and repair errors link in admin > forum maintenance?  how about clearing the file cache (same location)?

as a note, anytime you do something that will change the database its a good idea to back up.  Did you happen to click the button in the upgrader that said to backup the tables with backup_?

whats your error logs say?

And if you view the database via phpmyadmin? (What is phpMyAdmin?)
Justin O'Leary
Ex-Project Manager
Ex-Lead Support Specialist

QuoteMicrosoft wants us to "Imagine life without walls"...
I say, "If there are no walls, who needs Windows?"


Useful Links:
Online Manual!
How to Help us Help you
Search
Settings Repair Tool

vivid

I can not login to my cpanel
my friend who made this upgrade he did not made backup

تجميل <a href="http://www.arbsb.com" rel="dofollow">طرائف</a>
<a href="http://www.arbsb.com">مجلة الغرائب عرب سبيس </a>

Deprecated

Quote from: vivid on July 31, 2008, 09:08:35 AM
I can not login to my cpanel

Why can't you login to your cpanel?

As far as the admin password, did you try the lost password link?

vivid

#12
I have 3 acounts as admin
all not works

I tried forget my pass
but I didn't receive email

also I can not login as member

تجميل <a href="http://www.arbsb.com" rel="dofollow">طرائف</a>
<a href="http://www.arbsb.com">مجلة الغرائب عرب سبيس </a>

Deprecated

Quote from: vivid on July 31, 2008, 09:25:08 AM
I have 3 acounts as admin
all not works

Okay, I understand all that. Can you get access to your web host's cpanel? I mean outside SMF, directly to your hosting account?

Can you get into your SQL database, direct access outside SMF?

vivid


تجميل <a href="http://www.arbsb.com" rel="dofollow">طرائف</a>
<a href="http://www.arbsb.com">مجلة الغرائب عرب سبيس </a>

metallica48423

if you can't access your site's cPanel, then you should contact your host to get back in.  You *need* to get into phpMyAdmin.

Justin O'Leary
Ex-Project Manager
Ex-Lead Support Specialist

QuoteMicrosoft wants us to "Imagine life without walls"...
I say, "If there are no walls, who needs Windows?"


Useful Links:
Online Manual!
How to Help us Help you
Search
Settings Repair Tool

Deprecated

Quote from: vivid on July 31, 2008, 10:30:42 AM
I tried all that

You're going to have to explain yourself better if you expect to get any meaningful help.

Either you can get into your hosting account cpanel or you can't. If you can't, telephone them and have them change your password to something else. Then you should be able to get into your cpanel. If you still can't get into it, call your hosting technical support and get help from them.

vivid


تجميل <a href="http://www.arbsb.com" rel="dofollow">طرائف</a>
<a href="http://www.arbsb.com">مجلة الغرائب عرب سبيس </a>

Deprecated

Quote from: vivid on August 02, 2008, 11:07:30 AM
I am still waiting 4 help

You have a long wait ahead of you. Unless you answer questions directed at you, nobody is going to be able to help you.

Question: Can you get into your hosting service cpanel?

If not, why don't you call them and arrange for your password to be reset?

If yes, can you get into your database for example using phpMySQL or whatever your host provides for database access?

And why don't you use the "lost password" feature to recover your password? If your admin account email address is wrong, you could fix that using phpMySQL, so that's why we all want to know if you can get into your cpanel.

So either answer the questions or accept the fact that you're never going to get into your forum. If you are having problems with English then perhaps you might seek help in one of SMF's language boards.

ccbtimewiz

Quote from: vivid on August 02, 2008, 11:07:30 AM
I am still waiting 4 help

If you still have the backup of your site, you need to restore it using phpmyadmin.

Advertisement: