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Author Topic: My announcements or newslatters are not delivered  (Read 11760 times)

Offline ekfaysal

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My announcements or newslatters are not delivered
« on: August 14, 2008, 05:07:03 AM »
Hi
i m facing a strange problm
my announcements or newslatters are not delivered.
i tried expanding newslatter option then i  tried sending saperate newslatter to my own user of email but that is not deleivered too.
Anybody help me please

Offline Nathaniel

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Re: My announcements or newslatters are not delivered
« Reply #1 on: August 18, 2008, 08:51:01 AM »
Are you receiving any errors in your error log?
Forum Error Log
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Offline ekfaysal

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Re: My announcements or newslatters are not delivered
« Reply #2 on: August 21, 2008, 06:38:05 AM »
in forum maintanance it shows no error found when i click find and repair errors

Offline Rumbaar

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Re: My announcements or newslatters are not delivered
« Reply #3 on: August 31, 2008, 05:40:57 AM »
Are you able to receive any mail at all from your forum?  Or is it just announcements/newsletters?

ie notifications, PM notifications or password reminder mails, etc.
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Offline ekfaysal

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Re: My announcements or newslatters are not delivered
« Reply #4 on: August 31, 2008, 06:32:34 AM »
yes right
i cannot send any notification etc too
it shows no error but emails not recievd

Offline Rumbaar

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Re: My announcements or newslatters are not delivered
« Reply #5 on: August 31, 2008, 06:36:09 AM »
What are the settings you are using for mail? phpmail() or SMTP.

Try alternate ways and see from the current settings you have.  Did it ever work?
"An important reward for a job well done is a personal sense of worthwhile achievement."

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Offline ekfaysal

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Re: My announcements or newslatters are not delivered
« Reply #6 on: August 31, 2008, 04:20:12 PM »
sorry
but how to check that option

wmcintosh

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Re: My announcements or newslatters are not delivered
« Reply #7 on: August 31, 2008, 04:25:09 PM »
Admin > Server Settings > click Feature Configuration tab.

Oops, wasn't thinking when posting this, thats how its on 1.1.5, no idea on 2.x
« Last Edit: August 31, 2008, 04:32:36 PM by wmcintosh »

Offline greyknight17

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Re: My announcements or newslatters are not delivered
« Reply #8 on: August 31, 2008, 04:57:04 PM »
Under Maintenance, go to Mail > Mail Settings tab to check your email settings.

Was this setting ever working at all in the past?

Offline ekfaysal

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Re: My announcements or newslatters are not delivered
« Reply #9 on: September 01, 2008, 01:47:49 PM »
it is php default
and i beleive it was working for me in past
not now

Offline Rumbaar

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Re: My announcements or newslatters are not delivered
« Reply #10 on: September 01, 2008, 06:04:12 PM »
Have you had words with your host then?  They might have disabled or turned of phpmail without telling you, I know of hosts that operate like this.

Alternately you can try SMTP and see if that works for you, just make sure you put in 100% correct details.
"An important reward for a job well done is a personal sense of worthwhile achievement."

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Offline ekfaysal

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Re: My announcements or newslatters are not delivered
« Reply #11 on: September 02, 2008, 03:34:06 AM »
SMTP  option is not working too

Offline Rumbaar

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Re: My announcements or newslatters are not delivered
« Reply #12 on: September 02, 2008, 07:17:53 AM »
SMTP will/should always work if correct.

What mail server are you trying to use?  What is the errors you are getting in your log when it's trying to send mail?
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Offline ekfaysal

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Re: My announcements or newslatters are not delivered
« Reply #13 on: September 02, 2008, 12:25:59 PM »
i cant see any error generated by my user in error log
there are errors but generated by Otherz

Offline Rumbaar

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Re: My announcements or newslatters are not delivered
« Reply #14 on: September 02, 2008, 06:15:38 PM »
Well you should see an error relating to not being able to send mail or problem sending mail, with maybe an error code other other details.  The forum is trying to send the mail, so it might not be linked to a user.
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Offline ekfaysal

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Re: My announcements or newslatters are not delivered
« Reply #15 on: September 03, 2008, 08:09:35 AM »
Quote
http://dreamsmania.com/index.php?/topic,6273.10.html
8: Undefined offset: 302
File: /home/dreamsma/public_html/Themes/default/GenericControls.template.php (main sub template - eval?)
Line: 865
Quote
http://dreamsmania.com/index.php?/topic,6273.0/topicseen.html
8: Undefined offset: 302
File: /home/dreamsma/public_html/Themes/default/GenericControls.template.php (main sub template - eval?)
Line: 865

Quote
http://dreamsmania.com/index.php?/topic,4043.0/topicseen.html
8: Undefined offset: 302
File: /home/dreamsma/public_html/Themes/default/GenericControls.template.php (main sub template - eval?)
Line: 865
Quote
http://dreamsmania.com/index.php?/topic,6271.new.html
8: Undefined offset: 302
File: /home/dreamsma/public_html/Themes/default/GenericControls.template.php (main sub template - eval?)
Line: 865


these are the errors but i dont understand all these

Offline Rumbaar

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Re: My announcements or newslatters are not delivered
« Reply #16 on: September 03, 2008, 08:25:46 AM »
Well there isn't a line 865 normally in that file, and I'm not sure what might be calling it to speculate.  So will try to find the true source.

This is an eval error too, the error might not even be in that file.

You'll have to disable template eval temporarily to get the real file and error line.

To do this, run this query in PHPmyAdmin (What is phpMyAdmin?)
Code: [Select]
INSERT INTO smf_settings VALUES ('disableTemplateEval', 1);Once that's done, get the error again and copy it (the file and line may have changed), then run this query to re-enable it:
Code: [Select]
DELETE FROM smf_settings WHERE variable = 'disableTemplateEval';
"An important reward for a job well done is a personal sense of worthwhile achievement."

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Offline ekfaysal

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Re: My announcements or newslatters are not delivered
« Reply #17 on: September 04, 2008, 12:42:33 AM »
i have executed the query
then tried

now this is error

Quote
˙·٠•● ۰FaYsi (●̪•)    Today at 09:40:49 AM
 119.30.77.198      b211d9c0250f9c24c1bdf8ef246a3694
     Type of error: Undefined
 http://dreamsmania.com/index.php?/topic,6139.0.html
8: Undefined offset: 302
File: /home/dreamsma/public_html/Themes/default/Display.template.php
Line: 865
   
 ˙·٠•● ۰FaYsi (●̪•)    Today at 09:40:29 AM
 119.30.77.198      b211d9c0250f9c24c1bdf8ef246a3694
     Type of error: Undefined

Offline Rumbaar

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Re: My announcements or newslatters are not delivered
« Reply #18 on: September 04, 2008, 01:53:21 AM »
Yeah that file doesn't normally have that many lines either.  Please attach yours.  Also list your installed mods, and even mods you've installed but removed.  I assume this might be due to code left over from a mod or incorrectly installed mod.
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Offline ekfaysal

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Re: My announcements or newslatters are not delivered
« Reply #19 on: September 04, 2008, 02:04:27 PM »
Quote
   Mod Name   Version   
1.   Ad Managment    2.3.3     [ Uninstall ] [ List Files ] [ Delete ]
2.   Wysiwyg Quick Reply    1.0     [ Uninstall ] [ List Files ] [ Delete ]
3.   Social Bookmarks for SMF 2    1.1     [ Uninstall ] [ List Files ] [ Delete ]
4.   AvatarOnBoard    2.0     [ Uninstall ] [ List Files ] [ Delete ]
5.   Related Topics    1.3 Beta 1     [ Uninstall ] [ List Files ] [ Delete ]
6.   nneonneo's AJAX ShoutBox    1.21   [ Apply Mod ] [ List Files ] [ Delete ]
7.   Recent Topics On Board Index    1     [ Uninstall ] [ List Files ] [ Delete ]
8.   AJAX Instant Quick Reply    1.0.1   [ Apply Mod ] [ List Files ] [ Delete ]
9.   Users Online Today    1.5.1     [ List Files ] [ Delete ]
10.   Auto Embed Video Clips    2.2     [ Uninstall ] [ List Files ] [ Delete ]
11.   SMF 1.0.13 / 1.1.5 / 2.0 b3.1 Update    1.0     [ Uninstall ] [ List Files ] [ Delete ]
12.   Pretty URLs - Base    0.8.4   [ Apply Mod ] [ List Files ] [ Delete ]

i have recently removed pretty url mod