problem in upgrade

Started by micky_2556, July 01, 2011, 04:05:34 PM

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micky_2556

hello i found this issus when i try to upgrade my forum



Error retrieving information on step: Renaming table columns.


what can i do please

Kermit

Please give more information,i.e. which forum version do you have ?

How do I ask support questions the smart way?
My Mods
Please don't PM/mail me for support,unless i invite you
Formerly known as Duncan85
Quote
"Two things are infinite: the universe and human stupidity; and I'm not sure about the the universe."

A. Einstein

micky_2556

my forum is 2.0 rc5 and i dowanlaod the full upgrade

as usually and when i start upgrade it ask about ftp connection and i enter it and enter my username and password

and when it try to upgrade in the first step it give me that error



" Error retrieving information on step: Renaming table columns. "

Kermit

It can be a server-sided isue,that's why i would suggest you to contact your host
My Mods
Please don't PM/mail me for support,unless i invite you
Formerly known as Duncan85
Quote
"Two things are infinite: the universe and human stupidity; and I'm not sure about the the universe."

A. Einstein

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