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what is wrong....

Started by wynnyelle, February 02, 2011, 06:15:41 PM

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wynnyelle

my members are complaining something is wrong with this thread...

http://warriorcatsrpg.com/local-loner-lands-and-pseudoclans/finding-solace...-snowclanners-118643.270.html

like, something not working right.

please don't yell at me for spamming. it is not spam. i am asking for help here. sorry to get defencive but I've been mistreated here and accused of spamming when I was only trying to show people what the problem was on my site. i dont see nothing wrong but my members are complaining.

this site is using 2.0 version. thanks for any help you got for me.

Bigguy

I don't see anything but I just scimmed through it. Your site should be updated to RC4 though.

wynnyelle

would the updating break the skins i got? if so, i cant, i paid a lot of money to have them done, now im broke, so no upgrades that are going break the themes and other custom work.

http://warriorcatsrpg.com/local-loner-lands-and-pseudoclans/finding-solace...-snowclanners-118643.msg2054323.html#msg2054323

this is a post they say is messed up.

Antechinus

Ask them which browsers they are using and also get them to say exactly what their problem is.

wynnyelle

#4
thanks I will.

someone posted this screenshot of what they seeing

http://i54.tinypic.com/2upzuj7.jpg

I don't see that. so I don't know what that's about.

oh a member just asked me there's another one going wrong

http://warriorcatsrpg.com/stained-glass-revolver/rip-of-fleshs-favourite-place-110259.60.html 

Bigguy

From the pic it looks like a browser issue. (to me anyway)

wynnyelle

but it wasnt there before and thats a big problem, theyre complaining its all messed up, what do i do to fix it?

thanks for helping by the way, it means a lot.

Bigguy

Does this happen on the default theme as well. ???  Have you installed any new mods lately. ???

wynnyelle

no i installed nothing and i don't see it happening anywhere at all. its my members telling me it is. i havent installed anything new in a long time.

Arantor

Confirmed that it's messed up on IE7 and IE8 (here on IE7, screenshot is IE8)

Is it any other browsers? If not, then your theme designer didn't bother to test that it worked properly in IE and should be properly rebuked as he's sold you something not fit for purpose.

wynnyelle

#10
Ok and thanks for confirming, but then why are my other threads okay? Something is different about those two threads.

here's another thread i found that's messed up:

http://warriorcatsrpg.com/parties-and-chats/s00per-d00per-cht-116876.msg2055805.html#msg2055805

and i think i found another one, a player complaining about this one here:

http://warriorcatsrpg.com/warriors-talk/which-bookseries-are-you-currently-reading-83097.msg2055883.html#msg2055883

and this

http://warriorcatsrpg.com/plots-pseudoclan-ideas-and-character-galleries/light-and-dark...-together-well-survive.-112151.msg2043029.html#msg2043029

Road Rash Jr.

Yeah I see it too, with IE about half way through the thread it starts to drift to the right, but with FF it renders properly. So I'd say it's an issue with the theme and IE.
Also you could tell your users to stop using IE and install FireFox
Never argue with an Idiot like myself, they just drag you down to their level then beat you with experience.

wynnyelle

#12
Well that's one way to do it but why isn't it also happening in other threads, some of which are much longer? Why only these 5 or 6 threads? What sets them apart?

Well I just got THIS from someone asking me about the problem:

Quote
Ok thank You I'm sorry to bug you like this and I realized its happening on any thread I am active on  :(

I confirmed, all of the busted threads have this one person on them.

Road Rash Jr.

Quote from: Groovystar on February 02, 2011, 08:01:52 PM
Well that's one way to do it but why isn't it also happening in other threads, some of which are much longer? Why only these 5 or 6 threads? What sets them apart?

No idea why it is ok for some and not for others. There was a thread in the past year (do a search) that dealt with this same issue. For the life of me I can't remember what the resolve was, but it was IE that caused issues with some themes that were not compatable with IE. You will have to contact your theme designer about this.
Never argue with an Idiot like myself, they just drag you down to their level then beat you with experience.

wynnyelle

It is coming from one person's posts in these threads. Only threads with her posts are affected.

busterone

I get the same with IE 8. IE reports an error on the page, but I rarely trust IE. This is the error it reports-
Webpage error details

Message: Syntax error
Line: 1
Char: 1
Code: 0
URI: http://warriorcatsrpg.com/Themes/retrodynamite/scripts/mootools.js


Message: Syntax error
Line: 1
Char: 1
Code: 0
URI: http://warriorcatsrpg.com/Themes/retrodynamite/scripts/menu.js


Message: Syntax error
Line: 1
Char: 1
Code: 0
URI: http://warriorcatsrpg.com/Themes/retrodynamite/scripts/main.js


wynnyelle

Thanks! Now to find out just what the error is and where to fix it from.

you guys are being real helpful, little by little we are solving this.

wynnyelle

all right we found a update.

It is being caused by the forum parsing HTML tags in somebody's signature.

I have the settings for HTML unchecked--that is, i told the forum not to parse HTML tags ONLY bbcode.

The forum is not listening to me.

Doesnt matter what skin I use it is happening to the smf default skin too. What is causing this?

here is their signature code in whole that is doing this


[img width=500 height=500]http://i1142.photobucket.com/albums/n605/CupCakez016/Photos%20For%20Warriors/1a-1.gif[/img][img width=500 height=267] <p align="center" style="font-family: arial;"><a href="


tried using the word censor to break the tags it does NOTHING

b4pjoe

Quote from: Groovystar on February 02, 2011, 11:46:15 PM
all right we found a update.

It is being caused by the forum parsing HTML tags in somebody's signature.

I have the settings for HTML unchecked--that is, i told the forum not to parse HTML tags ONLY bbcode.

The forum is not listening to me.

Doesnt matter what skin I use it is happening to the smf default skin too. What is causing this?

here is their signature code in whole that is doing this


[img width=500 height=500]http://i1142.photobucket.com/albums/n605/CupCakez016/Photos%20For%20Warriors/1a-1.gif[/img][img width=500 height=267] <p align="center" style="font-family: arial;"><a href="


tried using the word censor to break the tags it does NOTHING

Try changing the signature to:

[img width=500 height=500]http://i1142.photobucket.com/albums/n605/CupCakez016/Photos%20For%20Warriors/1a-1.gif[/img]

Nexusstorm

I've tried with IE8 on Windows7 using the 32bit and 64bit version of IE, and it starts to happen on large threads. Usually half way through the thread, could be a rendering issue with IE8. When I use compatibility mode on IE8 all issues go away.

When I use Chrome I can see everything fine, and the same on Safari and Firefox.

So I would say your template designer is either a MAc user or designs stuff without full testing of various browers.

I spent time testing the 3 forums I run for various Guilds and Clans I belong to in the MMO and FPS world, and with regards to IE 8 I have always had to create a separate CSS for the custom templates.

Live life to the MAX!

Arantor

What's the original code in their signature? Did they put the <p> tag there themselves?

wynnyelle

It's not the template, it happens on ALL our themes including the basic SMF curve theme.

It is happening because HTML tags in signatures are being parsed even though I have the settings set not to.

How do I get to the root of this problem and shut it off?

Arantor

-sigh-

If you go to their profile, and look at the code of the signature - BEFORE parsing, what is it?

wynnyelle

I quoted it on the other page on this thread, but here it is again:



[img width=500 height=500]http://i1142.photobucket.com/albums/n605/CupCakez016/Photos%20For%20Warriors/1a-1.gif[/img][img width=500 height=267] <p align="center" style="font-family: arial;"><a href="


b4pjoe

What is the purpose of

[img width=500 height=267] <p align="center" style="font-family: arial;"><a href="

at the end of the sig? Have you tried removing that part?

Arantor

There is no reason that the <p should be there at all.

Adish - (F.L.A.M.E.R)

Guys, the problem is not that what should be in the siggy or what shouldn't. The problem is that, why in the world would it mess up the whole posting template when it isn't supposed to. The solution is NOT to modify the siggy but to find out, how to stop it from ruining the layout?

With HTML & PHP disabled, why would it even execute it?

Arantor

The reason it's messing the template is because the HTML is being cut half way through so broken HTML is what's resulting in the final page generation.

Adish - (F.L.A.M.E.R)

Why should it even consider the broken HTML when it is disabled by the user? Doesn't make sense, does it?

b4pjoe

It might not make sense but it is at the point where that html is at that the display goes beserk. I don't see the harm in removing the extra code below from the sig or removing the whole sig and see if it fixes it. It would take 10 seconds to try.

[img width=500 height=267] <p align="center" style="font-family: arial;"><a href="

Arantor

Removing the whole sig should solve the problem. Quite why there is stuff which isn't an image inside an image tag is probably part of the problem...

larryhyman

as of right now, your site is still messed up in IE8... still giving out those errors...

In my experence, that can screw IE when something is just a little to bit wide...

example:

http://hyman.sytes.net/smforums/index.php?topic=9.0
In god we trust, all others pay cash !

http://hyman.sytes.net

Road Rash Jr.

Quote from: larryhyman on February 03, 2011, 06:04:52 PM
as of right now, your site is still messed up in IE8... still giving out those errors...

In my experence, that can screw IE when something is just a little to bit wide...

example:

http://hyman.sytes.net/smforums/index.php?topic=9.0

It's just as screwed with Chrome and FF as it is with IE
Never argue with an Idiot like myself, they just drag you down to their level then beat you with experience.

wynnyelle

YES, removing the sig would remove the layout problems but it would only be treating the symptoms of a much larger problem. That's why I haven't touched the sig. I want the problem solved, not the symptoms. Why is is parsing ANY html tags at all?

b4pjoe

Quote from: Groovystar on February 03, 2011, 10:10:07 PM
YES, removing the sig would remove the layout problems but it would only be treating the symptoms of a much larger problem. That's why I haven't touched the sig. I want the problem solved, not the symptoms. Why is is parsing ANY html tags at all?

I just did a test on both RC3 and RC4 and turning off "Basic HTML in Posts" as shown in the attached image has no effect. The HTML is parsed either way on my live RC3 site and my test RC4 install.

This is the code I tried:

[html]<img src="http://www.w3schools.com/images/w3cert.gif" alt="W3Cert" />[/html]

And the image shows no matter what I change that setting to.

Trying it here at the SMF site renders it like this:

<img src="http://www.w3schools.com/images/w3cert.gif" alt="W3Cert" />

Is there another place HTML needs to be turned off?

busterone

Features and options- Signatures
Look at the allowed BBC tags at the bottom of the page. Is html checked?

b4pjoe

Quote from: busterone on February 03, 2011, 11:49:26 PM
Features and options- Signatures
Look at the allowed BBC tags at the bottom of the page. Is html checked?

It was so I unchecked it. The HTML still works in both sigs and posts with HTML turned off in both places.

Edit: HTML is unchecked in 3 places for both sigs and posts. Still renders html in both sigs and posts.

busterone

May be a silly question, but are you testing these posts and signatures using your admin account or a non admin test user? Html works by default for admins.

b4pjoe

Ahhhh...yes, I'm an admin.

b4pjoe

OK, testing as a non-admin the html does not render. Whew...thanks for that. Still doesn't explain Groovystar's problem though.

wynnyelle

I think it does. It means SMF itself has a serious bug in it, not just my site. Would that be correct, Joe?

b4pjoe

In your case, if you have turned off the html access and tags in the 3 separate places then a non admin should not be able to have html rendered in posts or sigs and if that is happening then there is an issue with your install. I think mine works the way it is supposed to. Admins can post HTML regardless of the settings but non admins cannot. So I think it is working as designed for me.

Why don't you try removing the html from the sig and leaving the BBC code and see if it fixes it. If it does fix then all that needs to be done is to figure out why your non admins are able to post html.

busterone

You are correct joec88. Html will render for admins regardless of the settings. Those settings are to turn it on or off for non admins. Yours is working correctly. There is an issue with Groovystar's install, though I haven't the slightest clue myself where it is. My first guess is that a mod install went wrong somewhere and has altered the permissions in the source files.  Tracking that down is better left to the ones that understand the code better than I do though. 

wynnyelle

Removing the html from the sig WILL fix it. But it won't stop another member from doing it again, I need my forum to stop rendering HTML tags in signatures. How do I do this?

Siirist

Hello,

Just read through all 40+ posts. I get that you are really frustrated and wanting this fixed right away, I will "stick" to the facts.
You don't want to have your users able to post html, and that you have turned off "all" switches for html.
Here is what I found.

Administration Center -> Forum -> Posts and Topics -> Bulletin Code
Enable basic HTML in posts  -> Ensure this is NOT checked
Enabled BBC tags    Select the tags allowed to be used
Ensure html is NOT checked

Administration Center -> Configuration -> Features and Options -> Signature
Enabled BBC tags    Select the tags allowed to be used
Ensure html is NOT checked

I think there is more to this than meets the eye. I believe that it is ALSO an image issue. If this is true, it can be corrected by using the limiters that SMF has in place.
I would make these adjustments and see if it corrects the issue that you are having
Maximum image count                                                         Limit to 2
Maximum width of signature images (pixels)                       200
Maximum height of signature images (pixels)                      200
then go look at the "problem" strings/topics

If this doesn't correct the issue, you can easily change it back, and no harm done.

Just my thoughts,
Cloud
Needed information:
- What's your SMF version?, What MODs are installed? What Theme(s) are you using? Have you backed up your database?

--> At least 50% of the questions asked are answered in the Online Manual <--
Mods for ver 1.x will NOT run on ver 2.x

b4pjoe

If you do change your signature option like the post above suggests make sure you click the link at the top where it says "Note that settings are not applied to existing signatures by default. Click here to apply rules to all existing signatures".

Siirist

Quote from: joec88 on February 06, 2011, 10:24:16 AM
If you do change your signature option like the post above suggests make sure you click the link at the top where it says "Note that settings are not applied to existing signatures by default. Click here to apply rules to all existing signatures".

Nice catch Joe. ;)
Forgot about that :-[ 
Thanks. :)
Cloud
Needed information:
- What's your SMF version?, What MODs are installed? What Theme(s) are you using? Have you backed up your database?

--> At least 50% of the questions asked are answered in the Online Manual <--
Mods for ver 1.x will NOT run on ver 2.x

wynnyelle

I will check the rest, but I just got through a war with members over the signature sizes and have downsized them already from what they were. I can't do another downsizing without a revolt.

Images are already limited to 2 only and the HTML was disabled on both the other two counts that you listed {your first two} It is still happening. This problem isn't solved. Thank you for your effort and time, but I still need answers on this, badly.

any information you can provide to help me I will be so thankful.

wynnyelle

I still got this problem. How do I make my forum stop parsing HTML?

wynnyelle

I still got this problem, please what do I do, does anybody know or can anybody help me please?

busterone

I apologize Groovy, I myself am at a loss. I posted again with the hope that it will help get the topic noticed by someone who can help. Other than my earlier suggestions, I have no idea.

wynnyelle

I need some help here. What is wrong anybody? I want my site to stop parsing HTML. Thank you!!!



b4pjoe

Groovystar,

Try pasting this code into a signature and also into a post as an admin and also as a regular member.

[html]
<html>
<body>

<img src="http://www.w3schools.com/tags/angry.gif" alt="Angry face" width="32" height="32" />

</body>
</html>
[/html]


As an admin you should see the image no matter if you have HTML blocked or not. As a regular member you should see attachment 1 for the signature and attachment 2 for the post. What does it do for you when you try it?

wynnyelle

oh I had given up on looking at this! thank you so much for the offer of help, I will have a test on this when I get the chance.

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