No verification code or sound/registering

[blazinchuck]

hey guys...so far the new upgrade to 2.0RC5 has been easy and awesome! however, we are learning that people trying to register with our site are note getting the verification code at all...then they try to listen to it and hear nothing-so they fail to register. ive checked everything out and noticed i dont get the "sample" in the admin where i turned this on. some folks are able to register...but just a couple compared to the many being denied.

my site http://carolinadiesels.com

only mods are simple portal/avea media/ and Crip's Black n Black theme

[Oldiesmann]

When I right-click on the verification image text and choose "View Image", Firefox says that the image couldn't be displayed because "it contains errors". It could be that it's timing out while trying to generate the image. The sound works fine for me though, but it takes a little while to load.

Are there any errors in your forum error log related to registration and the verification image?

If not, you may want to try ReCaptcha instead.

[blazinchuck]

i dont even see the image?? i tried to register as a test...but no image and i didnt get a sound either. i looked at recaptcha but it looks like it only goes up to 2.0RC3

anyone have any other thoughts on this please??

[blazinchuck]

BTT...anyone have any thoughts? will the Recaptcha work on 2.0RC5??

[Masterd]

Did you checked all files with file_check.php? reCaptacha will work on SMF 2.0 RC5.

[blazinchuck]

Did you checked all files with file_check.php? reCaptacha will work on SMF 2.0 RC5.

i have not...how exactly would i do that? where would i find it? would i upload it to the root, then point my browser there>?Thanks

[Skipper.]

Place this file in the forum root.

Run it by writing into the address bar www.yourdomain.com/file_check.php

You will see in what files you have to fix errors.

[blazinchuck]

this is what came up with the file_check.php

Below are the results of the scan

    * /home/content/51/7430751/html/gdform.php
          o File does not end with ?>

    * /home/content/51/7430751/html/webformmailer.php
          o File does not end with ?>

    * /home/content/51/7430751/html/Themes/default/aeva/hs/index.php
          o File does not begin with <?php
          o File does not end with ?>

    * /home/content/51/7430751/html/Themes/default/aeva/hs/outlines/index.php
          o File does not begin with <?php
          o File does not end with ?>

    * /home/content/51/7430751/html/Themes/default/aeva/index.php
          o File does not begin with <?php
          o File does not end with ?>

    * /home/content/51/7430751/html/Themes/oxygen11final/BoardIndex.template.php
          o File does not end with ?>

    * /home/content/51/7430751/html/Themes/oxygen11final/languages/Settings.english.php
          o File does not end with ?>

    * /home/content/51/7430751/html/Themes/oxygen11final/Settings.template.php
          o File does not end with ?>

    * /home/content/51/7430751/html/Themes/oxygen11final/Themes.template.php
          o File does not end with ?>

    * /home/content/51/7430751/html/Themes/backnblack205/index.template.php
          o File does not begin with <?php

    * /home/content/51/7430751/html/Sources/Aeva-getid3/module.tag.id3v2.php
          o File does not end with ?>



not sure what all this means?? or where to find it

[blazinchuck]

also...i looked at the recaptcha...but its a tar.gz...i downloaded it-but how do i upload that through package manager?? i thought only zip files go through there

[Skipper.]

this is what came up with the file_check.php

Below are the results of the scan

    * /home/content/51/7430751/html/gdform.php
          o File does not end with ?>

    * /home/content/51/7430751/html/webformmailer.php
          o File does not end with ?>

    * /home/content/51/7430751/html/Themes/default/aeva/hs/index.php
          o File does not begin with <?php
          o File does not end with ?>

    * /home/content/51/7430751/html/Themes/default/aeva/hs/outlines/index.php
          o File does not begin with <?php
          o File does not end with ?>

    * /home/content/51/7430751/html/Themes/default/aeva/index.php
          o File does not begin with <?php
          o File does not end with ?>

    * /home/content/51/7430751/html/Themes/oxygen11final/BoardIndex.template.php
          o File does not end with ?>

    * /home/content/51/7430751/html/Themes/oxygen11final/languages/Settings.english.php
          o File does not end with ?>

    * /home/content/51/7430751/html/Themes/oxygen11final/Settings.template.php
          o File does not end with ?>

    * /home/content/51/7430751/html/Themes/oxygen11final/Themes.template.php
          o File does not end with ?>

    * /home/content/51/7430751/html/Themes/backnblack205/index.template.php
          o File does not begin with <?php

    * /home/content/51/7430751/html/Sources/Aeva-getid3/module.tag.id3v2.php
          o File does not end with ?>



not sure what all this means?? or where to find it

You probably have a blank line at the end of the file. I also had the same problem some time ago. When I started file_check I got the same result as you. I just deleted the blank line at the end of the file and the code started working.

[Arantor]

Well that would explain the 'does not end in ?>' comments but for does not begin with <?php, that generally means the files got re-encoded badly somewhere along the line. Open them in a decent text editor (not Notepad or Wordpad, something like Notepad++) and take a look. If they're listed as encoded in UTF-8, make sure it's 'converted to UTF-8 Without BOM' - that's an option in Notepad++.

[blazinchuck]

Well that would explain the 'does not end in ?>' comments but for does not begin with <?php, that generally means the files got re-encoded badly somewhere along the line. Open them in a decent text editor (not Notepad or Wordpad, something like Notepad++) and take a look. If they're listed as encoded in UTF-8, make sure it's 'converted to UTF-8 Without BOM' - that's an option in Notepad++.

im sorry, i dont even understand this, i also looked at the index.php files listed as missing something and ....believe it or not there was nothing in the index.php files...all 3 of them...whats that about???

[Arantor]

Those three in the aeva folder, they're fine and can be ignored. The whole point is simply to prevent someone going in and looking at the list of files.

[blazinchuck]

The whole point is simply to prevent someone going in and looking at the list of files.

i thought i was suppose to post the results for those to see and help fix...ill be removing that file so no one can go in and see it now.

but even though it says files are missing this and that....they arent-those files have the codes there...so why does it say they are still missing?

[Arantor]

No... you asked what the point of the empty index.php files is. That's the point: if someone tries to view that folder, they won't be able to because of the index.php blocking it.

[blazinchuck]

btt...i cant keep my forum open or vulnerable to spammers and such. right now i have the verification code removed so members can sign up. i still need this fixed.

also i asked about recaptcha...its not a zip file(its a tar.gz) what is it and how do i install it??

[Arantor]

also i asked about recaptcha...its not a zip file(its a tar.gz) what is it and how do i install it??

Same as you install a zip, it's the exact same thing. You can use the Packages area of the admin panel to do it for you, or go to the mod's page, select the version of SMF (I think for the moment you have to use 2.0 RC4) then hit Parse to see the list of changes.


So, we've discounted those three files, did you try fixing the others?

[blazinchuck]

also i asked about recaptcha...its not a zip file(its a tar.gz) what is it and how do i install it??

Same as you install a zip, it's the exact same thing. You can use the Packages area of the admin panel to do it for you, or go to the mod's page, select the version of SMF (I think for the moment you have to use 2.0 RC4) then hit Parse to see the list of changes.


So, we've discounted those three files, did you try fixing the others?

i didnt do  anything with any files yet...i guess i should try to remove the "white spaces". all the files had what it said was missing-which i dont understand why it says things are missing. seems like a lot of ppl are having this same problem with the verification code....and also...I dont even understand any of that UTF8 or whatever that is that was recommended. thanks,Chuck

as for recaptcha, it looks like some document instead of a zip file...and i tried it one time through PM and it didnt recognize that type of file.

[Arantor]

Package manager does just fine as .tar.gz files; I bundle all mine up as that these days... but nothing will happen until the files get fixed.

[blazinchuck]

well, i tried to install recaptcha...and it sais it couldnt because it didnt support my version of smf(i have 2.0RC5) i guess ill have to try and fix these files

[blazinchuck]

i just dont get it! ive looked at all the files that i can find...and everything is there! everything before and after...and i dont see excessive "white space"

so why is it, when i search...i find almost everyone running 2.0RC5-the verification is not working and everyone suggest recaptcha, when it wont let me even install the package?




captcha works on default(of coarse )

[Arantor]

Because the package hasn't been officially updated for 2.0 RC5. You might be able to install it via Admin > Packages > Browse Packages > Advanced.

In any case, what editor are you using to look for empty space before <?php or after ?> in the files?

[blazinchuck]

i just used filezilla, found the file...then "viewed" and it showed me what was in the files...did i do that wrong?

[Arantor]

FileZilla isn't as thorough as some other tools for looking at stuff like that. Download the files and upload them here and I'll take a look at them for you.

[blazinchuck]

well dayum...it installed recaptcha, but now it seems...no one can get past it now. i know i put the correct code in but it gives me an error

[Arantor]

That implies the reCAPTCHA API key isn't right.

[blazinchuck]

ive tried 2 sets of keys, and still not working! my domain is right carolinadiesels.com ,did not select (global for all domains) tried the 1st set, then deleted those and created another set...still nothing working

[Arantor]

Hmm, you should probably direct issues with the mod to the mod's dedicated thread (see Support and comments for this mod, from the reCAPTCHA mod page)

[blazinchuck]

ive posted in the mods thread...i wish i could get these keys working. ive tried several times now...still no luck

[blazinchuck]

anyone??

[blazinchuck]

i installed the recaptcha mod and it doesnt work,

is there anyway to make the smf captcha work with my theme? the smf captcha works in default but not theme we are using. right now, i have to rely on the verification question as my only defense,thanks

[Arantor]

The verification question is actually a better defence than the CAPTCHA is anyway...

[blazinchuck]

,im sure it is...but really just want the things to work-


i just wish one or the oher would work(captcha or reCaptcha)...the way it should

[aidyUK]

if the recaptcha only goes to 2.0 RC3 then maybe my step by step might help

http://www.simplemachines.org/community/index.php?topic=427813.0

try that

[SlammedDime]

Well the problem you are originally having is because there is an extra space in one of your files somewhere causing an issue... if you view the HTML source of your rendered page you can see it at the very top... that one little space can cause AJAX and verification image issues.

Please use the file_check.php utility and post back the results of the scan before you modify anything...

What is file_check.php?

[blazinchuck]

ill try the file check again when i get home

i was going to uninstall the recaptcha and try it again with aidyUK suggested...but i only have (list files)(delete) options...no unistall. its already installed...its listed in the admin>antispam>recaptcha

i did the emulate for the install, cant confirm if i "reverted back" right after the install tho

if i delete the recaptcha...will it actually uninstall it or mess things up?


I will do the file check 1st...then go from there

[Illori]

if you had to emulate to get it installed, you will need to emulate that version to uninstall it.

[blazinchuck]

if you had to emulate to get it installed, you will need to emulate that version to uninstall it.

ok...thanks...now i found the (uninstall) option...ill still wait til i do the file check to see if what i have can be fixed 1st

[blazinchuck]

ok...here is the latest file check

Below are the results of the scan

    /home/content/51/7430751/html/gdform.php
        File does not end with ?>

    /home/content/51/7430751/html/webformmailer.php
        File does not end with ?>

    /home/content/51/7430751/html/Themes/default/aeva/hs/index.php
        File does not begin with <?php
        File does not end with ?>

    /home/content/51/7430751/html/Themes/default/aeva/hs/outlines/index.php
        File does not begin with <?php
        File does not end with ?>

    /home/content/51/7430751/html/Themes/default/aeva/index.php
        File does not begin with <?php
        File does not end with ?>

    /home/content/51/7430751/html/Themes/oxygen11final/BoardIndex.template.php
        File does not end with ?>

    /home/content/51/7430751/html/Themes/oxygen11final/languages/Settings.english.php
        File does not end with ?>

    /home/content/51/7430751/html/Themes/oxygen11final/Settings.template.php
        File does not end with ?>

    /home/content/51/7430751/html/Themes/oxygen11final/Themes.template.php
        File does not end with ?>

    /home/content/51/7430751/html/Themes/backnblack205/index.template.php
        File does not begin with <?php

    /home/content/51/7430751/html/Sources/Aeva-getid3/module.tag.id3v2.php
        File does not end with ?>

    /home/content/51/7430751/html/Sources/recaptchalib.php
        File does not end with ?>

    /home/content/51/7430751/html/Sources/HtmLawed.php
        File does not end with ?>

[blazinchuck]

also...i uninstalled recaptcha, and reinstalled it...then reverted back. still wont let anyone register.

[SlammedDime]

This file:

/home/content/51/7430751/html/Themes/backnblack205/index.template.php
        File does not begin with <?php

Open it and make sure <?php is the very first thing of the file... no spaces, new lines or anything before it.

[blazinchuck]

This file:

/home/content/51/7430751/html/Themes/backnblack205/index.template.php
        File does not begin with <?php

Open it and make sure <?php is the very first thing of the file... no spaces, new lines or anything before it.

ok...i checked it and found 2 empty lines in front...so deleted all the empty space in front and saved it

[SlammedDime]

K, the space is gone from the top of the HTML, but I see you have reCaptcha installed and enabled... is it working okay for you?

[blazinchuck]

K, the space is gone from the top of the HTML, but I see you have reCaptcha installed and enabled... is it working okay for you?

sadly no...i keep trying to register my test member...with no luck. I keep getting this message"An Error Has Occurred!
You are not allowed to access this section"


i have tried other recaptcha keys ,with no luck either

[SlammedDime]

Try using the standard SMF Captcha now that you've deleted those spaces and see if it works.

[blazinchuck]

Try using the standard SMF Captcha now that you've deleted those spaces and see if it works.

wow!!! atleast the smf captcha is working and the verification question too!!! that you Slammed!!!

should i uninstall the recaptcha?

i was able to register my test member

[SlammedDime]

If SMF's captcha + verification questions keeps the bots out, I'd stick with that and remove reCaptcha.

[Sleezy]

I always thought this was removed in the rc2, correct me if I am wrong?

[SlammedDime]

Captcha and Verification questions? It still exists in RC5 and will in Final as well.

[Sleezy]

This happens with me, and it turned out it was my theme.

[Sleezy]

Captcha and Verification questions? It still exists in RC5 and will in Final as well.

I know the Verification questions are, but the Captcha I thought was removed in rc4?

[Illori]

CAPTCHA will not be removed from 2.0 at anytime. in the future it may change but I dont see it being removed.

[Sleezy]

I am talking about the real Captcha.

[SlammedDime]

SMF never had reCaptcha, it has always had it's own variant (aptly called 'Visual Verification')

[Sleezy]

That's what I thought.

[Aleksi "Lex" Kilpinen]

Try using the standard SMF Captcha now that you've deleted those spaces and see if it works.

wow!!! atleast the smf captcha is working and the verification question too!!! that you Slammed!!!

should i uninstall the recaptcha?

i was able to register my test member

Marking this topic solved then - But if you do need additional assistance regarding this, feel free to mark the topic not solved and let us know.