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Unable to open a topic or reply thread

Started by eric1234, June 01, 2011, 10:18:46 AM

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eric1234

Hi,
Currently i was unable to check it out as i was unable to open a topic or even reply a thread in my forum.

I am using chrome and it show this error.
The website encountered an error while retrieving http://anixekai.com/forum/index.php?action=post;board=1.0. It may be down for maintenance or configured incorrectly.


agent47


PortaMx is probably the best SMF portal!

eric1234


KensonPlays

Can we see a list? One, or a few of those mods might be the cause.

eric1234

Here is it. :)
1.   AutoKeywords    1.4     
2.   Activity Reminder    1.0     
3.   Caps_Lock_Detection_on_Login    1.1.0.1     
4.   MonthUser    1.0     
5.   Simple ImageShack    3.1.3     
6.   Aeva ~ Auto-Embed Video & Audio    7.1     
7.   Board Notices    1.0.2     
8.   Global Headers Footers    2.0     
9.   Pretty URLs    1.0RC5.1     
10.   New Topic in Seperate Color    1.1     
11.   Profile Song Player    1.0 Beta     
12.   Facebook_Like v.1.4    1.4     
13.   Ignore User Button    1.0     
14.   Gamer IDs    1.01     
15.   Auto Respond    1.0     
16.   Enhanced PM Popup    1.0.1     
17.   Project Snow 1.1    1.1     
18.   SMF Articles    1.3.3a     
19.   SMF Arcade    2.5 RC1
20.   Reg Bar    1.0.2     
21.   SMF Multi Quote    1.1.3     
22.   Effectively Remove SMF Logo    1.2     
23.   Add Join Date to Post    1.0     
24.   Activity in Profile    1.1     
25.   New Layout for Last Post Info    1.4     
26.   Ad Managment    2.3.6.4     
27.   SA FBConnect    1.0 RC5 Rev292     
28.   SMF Trader System    1.6     
29.   eNinja - Admin Notes    0.9.2     
30.   Custom Copyright    1.0     
31.   Member Awards    2.2.3     
32.   YouTube BBCode    2.6     
33.   Anti Bot: Are You Human/Bot?    2.3     
34.   Align text with Smiley    1.0     
35.   FantasticSmileys    1.0     
36.   Spoiler BBCode    1.1.3     
37.   Favourite (Favorite) Boards    1.2     
38.   Ultimate Profile    0.9.1     
39.   Add IP2Location to Track IP    1.3     
40.   Admin Ban Button in Post    2.0     
41.   ResizeImagesToFitScreen    0.1.6     
42.   Stop Forum Spam

KensonPlays

The ones that affect posting are:
21.   SMF Multi Quote    1.1.3     
36.   Spoiler BBCode    1.1.3     
40.   Admin Ban Button in Post    2.0     
9.   Pretty URLs    1.0RC5.1     

Could be any of those, but it could also be another of the 42 mods you have

1.   AutoKeywords    1.4     ????

eric1234

*sigh*, i am not sure what goes wrong >.< I am still not really familiar with SMF

KensonPlays


SlammedDime

You should check your hosts error log (NOT SMF's error log) and see if there are any errors in there related.  If not, you may want to ask your host.  a HTTP 500 error is very hard to track down without a more specific error from a log.
SlammedDime
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eric1234

This is the last 300 error from error logs of my host. And i got no idea what is all this >.<

[Fri Jun 03 00:42:31 2011] [error] [client 72.215.62.66] File does not exist: /home/anixekai/public_html/404.shtml
[Fri Jun 03 00:42:31 2011] [error] [client 72.215.62.66] File does not exist: /home/anixekai/public_html/favicon.ico
[Fri Jun 03 00:31:07 2011] [error] [client 60.51.10.140] File does not exist: /home/anixekai/public_html/404.shtml
[Fri Jun 03 00:31:07 2011] [error] [client 60.51.10.140] File does not exist: /home/anixekai/public_html/favicon.ico
[Fri Jun 03 00:31:06 2011] [error] [client 60.51.10.140] File does not exist: /home/anixekai/public_html/404.shtml
[Fri Jun 03 00:31:06 2011] [error] [client 60.51.10.140] File does not exist: /home/anixekai/public_html/favicon.ico
[Fri Jun 03 00:11:06 2011] [error] [client 60.51.10.140] File does not exist: /home/anixekai/public_html/404.shtml
[Fri Jun 03 00:11:06 2011] [error] [client 60.51.10.140] File does not exist: /home/anixekai/public_html/favicon.ico
[Fri Jun 03 00:11:05 2011] [error] [client 60.51.10.140] File does not exist: /home/anixekai/public_html/404.shtml
[Fri Jun 03 00:11:05 2011] [error] [client 60.51.10.140] File does not exist: /home/anixekai/public_html/favicon.ico
[Fri Jun 03 00:06:54 2011] [error] [client 60.51.10.140] File does not exist: /home/anixekai/public_html/404.shtml
[Fri Jun 03 00:06:54 2011] [error] [client 60.51.10.140] File does not exist: /home/anixekai/public_html/favicon.ico
[Fri Jun 03 00:06:54 2011] [error] [client 60.51.10.140] File does not exist: /home/anixekai/public_html/404.shtml
[Fri Jun 03 00:06:54 2011] [error] [client 60.51.10.140] File does not exist: /home/anixekai/public_html/favicon.ico
[Fri Jun 03 00:06:54 2011] [error] [client 60.51.10.140] File does not exist: /home/anixekai/public_html/404.shtml
[Fri Jun 03 00:06:54 2011] [error] [client 60.51.10.140] File does not exist: /home/anixekai/public_html/favicon.ico
[Fri Jun 03 00:06:52 2011] [error] [client 60.51.10.140] File does not exist: /home/anixekai/public_html/404.shtml
[Fri Jun 03 00:06:52 2011] [error] [client 60.51.10.140] File does not exist: /home/anixekai/public_html/favicon.ico
[Fri Jun 03 00:06:43 2011] [error] [client 60.51.10.140] File does not exist: /home/anixekai/public_html/404.shtml
[Fri Jun 03 00:06:43 2011] [error] [client 60.51.10.140] File does not exist: /home/anixekai/public_html/favicon.ico
[Fri Jun 03 00:06:43 2011] [error] [client 60.51.10.140] File does not exist: /home/anixekai/public_html/404.shtml
[Fri Jun 03 00:06:43 2011] [error] [client 60.51.10.140] File does not exist: /home/anixekai/public_html/favicon.ico
[Fri Jun 03 00:06:42 2011] [error] [client 60.51.10.140] File does not exist: /home/anixekai/public_html/404.shtml
[Fri Jun 03 00:06:42 2011] [error] [client 60.51.10.140] File does not exist: /home/anixekai/public_html/favicon.ico
[Fri Jun 03 00:05:36 2011] [error] [client 60.51.10.140] File does not exist: /home/anixekai/public_html/404.shtml
[Fri Jun 03 00:05:36 2011] [error] [client 60.51.10.140] File does not exist: /home/anixekai/public_html/favicon.ico
[Fri Jun 03 00:04:35 2011] [error] [client 60.51.10.140] File does not exist: /home/anixekai/public_html/404.shtml
[Fri Jun 03 00:04:35 2011] [error] [client 60.51.10.140] File does not exist: /home/anixekai/public_html/favicon.ico
[Fri Jun 03 00:02:58 2011] [error] [client 60.51.10.140] File does not exist: /home/anixekai/public_html/404.shtml
[Fri Jun 03 00:02:58 2011] [error] [client 60.51.10.140] File does not exist: /home/anixekai/public_html/favicon.ico
[Fri Jun 03 00:02:58 2011] [error] [client 60.51.10.140] File does not exist: /home/anixekai/public_html/404.shtml
[Fri Jun 03 00:02:58 2011] [error] [client 60.51.10.140] File does not exist: /home/anixekai/public_html/favicon.ico
[Fri Jun 03 00:02:58 2011] [error] [client 60.51.10.140] File does not exist: /home/anixekai/public_html/404.shtml
[Fri Jun 03 00:02:58 2011] [error] [client 60.51.10.140] File does not exist: /home/anixekai/public_html/favicon.ico
[Fri Jun 03 00:02:54 2011] [error] [client 60.51.10.140] File does not exist: /home/anixekai/public_html/404.shtml
[Fri Jun 03 00:02:54 2011] [error] [client 60.51.10.140] File does not exist: /home/anixekai/public_html/favicon.ico
[Fri Jun 03 00:02:54 2011] [error] [client 60.51.10.140] File does not exist: /home/anixekai/public_html/404.shtml
[Fri Jun 03 00:02:54 2011] [error] [client 60.51.10.140] File does not exist: /home/anixekai/public_html/favicon.ico
[Fri Jun 03 00:02:54 2011] [error] [client 60.51.10.140] File does not exist: /home/anixekai/public_html/404.shtml
[Fri Jun 03 00:02:54 2011] [error] [client 60.51.10.140] File does not exist: /home/anixekai/public_html/favicon.ico
[Fri Jun 03 00:02:48 2011] [error] [client 60.51.10.140] File does not exist: /home/anixekai/public_html/404.shtml
[Fri Jun 03 00:02:48 2011] [error] [client 60.51.10.140] File does not exist: /home/anixekai/public_html/favicon.ico
[Fri Jun 03 00:02:43 2011] [error] [client 60.51.10.140] File does not exist: /home/anixekai/public_html/404.shtml
[Fri Jun 03 00:02:43 2011] [error] [client 60.51.10.140] File does not exist: /home/anixekai/public_html/favicon.ico
[Thu Jun 02 23:54:46 2011] [error] [client 60.51.10.140] File does not exist: /home/anixekai/public_html/404.shtml
[Thu Jun 02 23:54:46 2011] [error] [client 60.51.10.140] File does not exist: /home/anixekai/public_html/favicon.ico
[Thu Jun 02 22:34:36 2011] [error] [client 168.212.239.66] File does not exist: /home/anixekai/public_html/404.shtml
[Thu Jun 02 22:34:36 2011] [error] [client 168.212.239.66] File does not exist: /home/anixekai/public_html/favicon.ico

SlammedDime

Yea, none of that helps... you'll have to contact your host and see if they can provide any more information as to why your site is throwing HTTP 500 errors.
SlammedDime
Former Lead Customizer
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eric1234

I submit a ticket to the host. Now waiting for their reply.

eric1234

My host stated that they are unable to provide any support as SMF was a third party script. -.-

Illori



Illori

they dont look like an obvious overseller, but i am tempted to say this is not a host that knows how to setup a decent server, as this would be most likely a server configuration issue.

SlammedDime

It has nothing to do with support of a script... if they're not capable of looking at error logs to give you a detailed error, they are an incompetent host.
SlammedDime
Former Lead Customizer
BitBucket Projects
GeekStorage.com Hosting
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eric1234

Which mean the SMF forum itself was no error. The error came from the server itself? What do you think is causing the error?

SlammedDime

That's what your host needs to look into the server error logs for... to see what the error was.  It's normally a pretty simple request.
SlammedDime
Former Lead Customizer
BitBucket Projects
GeekStorage.com Hosting
                      My Mods
SimpleSEF
Ajax Quick Reply
Sitemap
more...
                     

eric1234

Oh ya, they replied the ticket with one of the answer is, they has recreated a SMF forum 1.0 version using Softaculous and they said it got no problem as they are able to open a topic and also reply in a thread. So they stated that they are unable to provide any support as SMF is a 3rd party script

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