You are unable to connect to simplemachines.org's latest news file.

[WACKI56]

Hello All,

Since I upgraded to 2.0 I am "You are unable to connect to simplemachines.org's latest news file."

Why is this? is this an SMF server issue?

Thanks for all you do,
Bill

[rtil]

i'd like to say that i have this issue as well. any sort of SMF tie-in feature (like popular download packages, etc) does not work.

[Bigguy]

There may be a few issues but I can assure you they are being worked on.

[WACKI56]

Thanks Big Guy!

[Illori]

as far as i know there are no known issues with the server feeding that file and the team therefore is not working on fixing any issues related to it.

[Joker™]

Check with your host that that there are no firewall restrictions and fsockopen is enabled.

[Bigguy]

as far as i know there are no known issues with the server feeding that file and the team therefore is not working on fixing any issues related to it.

I had seen a post about a server going down so I thought that was what the problem was. if it wasn't then I am sorry for misleading you WACKI56. Has your problem been resolved or does it still not show the message. Have you done what Joker suggested.

[WACKI56]

as far as i know there are no known issues with the server feeding that file and the team therefore is not working on fixing any issues related to it.

I had seen a post about a server going down so I thought that was what the problem was. if it wasn't then I am sorry for misleading you WACKI56. Has your problem been resolved or does it still not show the message. Have you done what Joker suggested.

Hey Big Guy,

Yes, I contacted my Host tech dept., and put in a ticket to have the database looked at and I gave them the info Joker suggested I really don't want to mess around in there!! I like to build web sites...not destroy them!!

Thanks Pal,

Bill

[Bigguy]

So this is solved now then.

[Joker™]

Yes, I contacted my Host tech dept., and put in a ticket to have the database looked at and I gave them the info Joker suggested I really don't want to mess around in there!! I like to build web sites...not destroy them!!

The functions required to run a website should be enabled to build a website .

fsockopen() is a network function of php which simply initiates a socket connection to the resource specified by hostname.


If you are not getting my my point try this code

Code Select Expand

<?php
if(function_exists('fsockopen'))
{
   echo 'Function Exists';
}
else
{
echo 'Ask someone to enable it';
}
?>

[WACKI56]

So this is solved now then.

............Not quite, Still waiting on tech support. It's odd, because I have another Forum on the same server and this function works just fine, and always did.

........and Joker......I will pass your info on to support.....Thanks.

Bill

[WACKI56]

This is the reply I received from Tech. support:


     I copied the code they gave you and pasted it into a file here: 
~/public_html/fsockopentest.php .  I then browsed to that file online:

http://www.wcgowacki.com/fsockopentest.php

It shows "Function exists" on the page.  So, fsockopen should be working
properly.  Do you know the URL which it's trying to connect to?  If there's a
non-standard port which it's trying to connect to in order to grab the feed,
that might be the issue.

If we can get the URL, we can do a curl test to give us further insight into the
problem.

Thank you,

Brandon
Level II Site/Script Compatibility
Hostmonster.com
866.573.4678

[Joker™]

Try to run this task
ACP -> Scheduled Tasks -> Fetch Simple Machines Files


Some basic queries
- Does the news appear in moderation center?
- Any errors in error log?
- When you go to ACP are you able to see "Support Information", saying something like this

Version Information:
Forum version: SMF 2.0
Current SMF version: SMF 2.0

[WACKI56]

Try to run this task
ACP -> Scheduled Tasks -> Fetch Simple Machines Files


Some basic queries
- Does the news appear in moderation center?
- Any errors in error log?
- When you go to ACP are you able to see "Support Information", saying something like this

Version Information:
Forum version: SMF 2.0
Current SMF version: SMF 2.0

Hello,

Followed your instructions and:

.....No News appears in Mod area
.....No errors in Log
.....In support info center it shows Forum Version: 2.0 and for current version it shows ??   (2 question marks)

[MC73]

Just a quick question here ..... Are you using a custom theme and have you tried to see if it is doing the same thing in the default SMF Theme ? I have had some themes that it would not work in ... just a suggestion.

[Joker™]

Also what mods do you have installed?

The fetched info is saved to the DB table "_admin_info_files", so there can be some conflicting mod.

[WACKI56]

Hello,

Yes, I have a few Mods installed, and I am using the "Clear Sky" theme. I never thought of checking if the problem exists in other theme's including default. I will do that ASAP.

Thanks,
Bill

::UPDATE:: yes, same issue in all installed theme's

[Joker™]

Please answer these question too

Also what mods do you have installed?

The fetched info is saved to the DB table "_admin_info_files", so there can be some conflicting mod.

Also can you verify that there is data in the "_admin_info_files" table?

[Tothamplains]

Hello,

I have all the symptoms listed previously and run the various tests.  I'm now down to what is in the _admin_info_files table.  Here is a sample from a backup file:

INSERT INTO `smf_admin_info_files`
   (`id_file`, `filename`, `path`, `parameters`, `data`, `filetype`)
VALUES (1, 'current-version.js', '/smf/', 'version=%3$s', '<HTML><BODY>The URL you requested has been blocked. URL = www.simplemachines.org/smf/current-version.js?version=SMF+2.0.1</BODY></HTML>
', 'text/javascript'),
   (2, 'detailed-version.js', '/smf/', 'language=%1$s&version=%3$s', '<HTML><BODY>The URL you requested has been blocked. URL = www.simplemachines.org/smf/detailed-version.js?language=english&amp;version=SMF+2.0.1</BODY></HTML>
', 'text/javascript'),

Presumably the message about the URL being blocked comes from my service provider?  Does everything else look okay?

Thanks for any help.

[Illori]

please open a separate thread for your issue, this thread belongs to someone else

[Joker™]

INSERT INTO `smf_admin_info_files`
   (`id_file`, `filename`, `path`, `parameters`, `data`, `filetype`)
VALUES (1, 'current-version.js', '/smf/', 'version=%3$s', '<HTML><BODY>The URL you requested has been blocked. URL = www.simplemachines.org/smf/current-version.js?version=SMF+2.0.1</BODY></HTML>
', 'text/javascript'),
   (2, 'detailed-version.js', '/smf/', 'language=%1$s&version=%3$s', '<HTML><BODY>The URL you requested has been blocked. URL = www.simplemachines.org/smf/detailed-version.js?language=english&amp;version=SMF+2.0.1</BODY></HTML>
', 'text/javascript'),

The URL you requested has been blocked. URL = www.simplemachines.org/smf/current-version.js?version=SMF+2.0.1

I think that lines speaks for itself .

[Tothamplains]

The URL you requested has been blocked. URL = www.simplemachines.org/smf/current-version.js?version=SMF+2.0.1

I think that lines speaks for itself .

I agree.  It just seemed too obvious.

[Joker™]

The URL you requested has been blocked. URL = www.simplemachines.org/smf/current-version.js?version=SMF+2.0.1

I think that lines speaks for itself .

I agree.  It just seemed too obvious.

Check with your host that that there are no firewall restrictions and fsockopen is enabled.

[Tothamplains]

Check with your host that that there are no firewall restrictions and fsockopen is enabled.

Thanks for your help. fsockopen is enabled so I guess it's my service provider's firewall. I'll contact them.

[Muaddib]

Please answer these question too

Also what mods do you have installed?
The fetched info is saved to the DB table "_admin_info_files", so there can be some conflicting mod.

Also can you verify that there is data in the "_admin_info_files" table?

The problem is (in my case) in _admin_info_files.
In the field path is stored in every row the value '/foro/' which is the path of the local installation of my forum (mydomain.com/foro/) and then, the task created by smf forum is looking for current-version.js file in the URL  simplemachines.org/foro/latest-packages.js?language=spanish_es&version=SMF+2.0.2, that don't exists. The correct path is  simplemachines.org/smf/latest-packages.js?language=spanish_es&version=SMF+2.0.2
The solution is just change this values (i.e. using phpmyadmin) from *whatever you have* to /smf/
At least this worked for me.
Luck!

[Joker™]

The problem is (in my case) in _admin_info_files.
In the field path is stored in every row the value '/foro/' which is the path of the local installation of my forum (mydomain.com/foro/) and then, the task created by smf forum is looking for current-version.js file in the URL  simplemachines.org/foro/latest-packages.js?language=spanish_es&version=SMF+2.0.2, that don't exists. The correct path is  simplemachines.org/smf/latest-packages.js?language=spanish_es&version=SMF+2.0.2
The solution is just change this values (i.e. using phpmyadmin) from *whatever you have* to /smf/
At least this worked for me.
Luck!

Thanks a lot for sharing your fix.

* Joker™  notes it down in his secret diary

Tothamplains, any progress on your end?

[berkens]

The problem is (in my case) in _admin_info_files.
In the field path is stored in every row the value '/foro/' which is the path of the local installation of my forum (mydomain.com/foro/) and then, the task created by smf forum is looking for current-version.js file in the URL  simplemachines.org/foro/latest-packages.js?language=spanish_es&version=SMF+2.0.2, that don't exists. The correct path is  simplemachines.org/smf/latest-packages.js?language=spanish_es&version=SMF+2.0.2
The solution is just change this values (i.e. using phpmyadmin) from *whatever you have* to /smf/
At least this worked for me.
Luck!

Where can I find the "_admin_info_files" ?

Don't know what is ment.

Greetings Ben...

[Joker™]

Where can I find the "_admin_info_files" ?

Don't know what is ment.

Greetings Ben...

Also what mods do you have installed?

The fetched info is saved to the DB table "_admin_info_files", so there can be some conflicting mod.

With that please open a separate topic for yourself as it becomes a bit difficult for us too manage so many people in a single topic.

[Dblog]

okay i found a solution.
in the database, smf_admin_info_files table was empty.
my existing smf installation was in 'forums' directory.
so i created another installation of smf in another directory (smf) through autoinstaller in cpanel, exported the smf_admin_info_files table from new database, changed the forum url from /smf/ to /forums/ in the dump and exported it to  old database.

now smf is able to pull live feed