PM's not going through?

[Ruddy Kitty]

Apparently some of my members are getting this error when trying to send a new message or reply to one:

"One or more 'to'-recipients could not be found."

This seems to only be affecting certain individuals and not everyone as a whole.

Checked my database structure and fixed one error I found there, however users are still having the same problem. I looked at the user's personal settings on the forum and they should be able to send PM's just fine.

...Help?

[TheListener]

Have you any errors in the error log?

[Ruddy Kitty]

"All errors (2817825)"


...o.o ....x.x

Where do I even begin?

[TheListener]

Where do I even begin?

By telling us what the errors are.

[Ruddy Kitty]

...for all of them?

I've never even dealt with the error log (oops my bad). I'm not sure where to begin? Meaning to narrow down the errors with PM's.

[mashby]

With that many errors, I'd almost consider emptying the entire thing. Then send a PM and see what might show up. That's really a lot of errors that must be making your database rather large. If you do dump the logs, you will likely see it fill up again and you can try to figure out why they are happening.

[Ruddy Kitty]

Alright, emptied it and it's already at 355.

"Reverse chronological order of list Today at 08:21:42 PM
Apply Filter: Only show the error messages of this session 79700b3407e1d1030672a35dc3c0c1b2
Apply Filter: Only show the errors of this type Type of error: Undefined
Apply Filter: Only show the error messages of this URL
http://website.com/forum2/index.php?action=pm;f=inbox;l=-1;done=sent
Apply Filter: Only show the errors with the same message
8: Undefined index: Yaoi Dreamse
Apply Filter: Only show the errors from this file
File: /home/WEBSITE/public_html/forum2/Themes/astronomy_21/GenericMenu.template.php (body_above sub template - eval?)
Line: 164 "

Edited the url and username with WEBSITE just in case.

Every single error, be it with PM's or not, have this:

"File: /home/WEBSITE/public_html/forum2/Themes/astronomy_21/GenericMenu.template.php (body_above sub template - eval?)
Line: 164"

[Illori]

Admin -> Server Settings -> Disable evaluation of templates
Then post any new error messages without eval in them

[Ruddy Kitty]

Apply Filter: Only show the error messages of this URL
http://website.com/forum2/index.php?action=admin;area=serversettings;sa=general;b3c7a207f=1da883630821d17207e2489de90ae921
Apply Filter: Only show the errors with the same message
8: Undefined index: Yaoi Dreamse
Apply Filter: Only show the errors from this file
File: /home/WEBSITE/public_html/forum2/Themes/astronomy_21/index.template.php
Line: 164

*edit*
One user who was experiencing the error sending certain users PM's changed their theme and is no longer having the problem...?

Also apparently there is an error logged for literally EVERYTHING that anyone does on the forum... including myself after emptying the error log ...x.x

[Ruddy Kitty]

Bumping this...

[JimM]

List the mods you have installed and also if you switch to the core theme and clear the error log, does it still fill up?  Post some of the most common errors and we will work on trying to clear those up first.

[Ruddy Kitty]

I do not have any mods installed.

Yes, it is still filling up with errors. They all still end the same way...

Reverse chronological order of list Today at 06:34:34 PM
Apply Filter: Only show the error messages of this session e022f6e98f4d78f7e140c39627086552
Apply Filter: Only show the errors of this type Type of error: Undefined
Apply Filter: Only show the error messages of this URL
http://website.com/forum2/index.php?action=profile;area=notification;u=2815
Apply Filter: Only show the errors with the same message
8: Undefined index: Yaoi Dreamse
Apply Filter: Only show the errors from this file
File: /home/WEBSITE/public_html/forum2/Themes/astronomy_21/index.template.php
Line: 164

Some users are saying they cannot send any pm's at all now...

[JimM]

Is the theme you are using a paid theme or one that you got from here?  The file that is showing the error is Themes/astronomy_21/index.template.php.  That's not from the default/core theme.

[Ruddy Kitty]

That's a theme I downloaded from here for free.

So what exactly do I need to do? Do I have to fix that line or take it out or replace the file...?

[Illori]

try posting in the themes support thread so the author can look into the issue

[Ruddy Kitty]

Alright, I've posted about the problem in the theme's thread. Hopefully it will be seen.

However, what is puzzling me is that the error line "Themes/astronomy_21/index.template.php" occurs whether the theme is being used or not.

[Illori]

are you sure you reset everyone to the other theme being used or just yourself or just new users?

[Ruddy Kitty]

No, I reset everyone back to the core theme. After I saw the same error was occurring, I did switch it back to the free theme.

[Illori]

the only way what you are describing can happen is if you did not reset everyone and change the overall default to the new theme.

[Ruddy Kitty]

Okay, I've done that. Everyone is now at the default and the default is also set to the core theme.

It's still happening... Same line and everything.

*UPTURNS DESK*


EDIT

Added a picture of the error line.

I'm wondering if it is because the name of the forum is actually misspelled in that line?