EMERGENCY--Site won't let me post!!!!!! Pleaes help!!!!!!

[wynnyelle]

It just hangs up whenever I try!!!! I don't know what happened, I didn't do anything!!!!!!

Pleaes help!!!

[Storman™]

Have you looked in your error log ?

[wynnyelle]

it isn't letting....the site hangs up ;_;

it is getting worse and i have done nothing!!!!

nobody able to post for over a half hour now and my host isnt responding to my please for his help

now whole site is down and no reason for it!!!!!!!

[wynnyelle]

to K@:

PMs locked me out again.

Cpanel is working fine. Site isn't. This is not Dallas data centre this is my site.

[Storman™]

Are you able to see CPU and memory loads in your CPanel ?

[wynnyelle]

thank you so much for responding nobody else is now....


...where do i go to look at that in cpanel?  i dont know....... please can you help,,please...

[Storman™]

...where do i go to look at that in cpanel?  i dont know....... please can you help,,please..

I don't personally use use cpanel so not sure where's it's located.

Give me a few minutes, I'll see if I can get access to one that I can look at.

[wynnyelle]

please thank you im just crying righ tnow i need so much help ;_; i will be here...this is desperate, an emergency please....i dont know whats wrongm, the site is quiet at this time it cant just be traffic....

[wynnyelle]

i found the error log, nothing is unsuual at all on the forum errror log. it just wont leet anyone post at all and is usually down totally!! This is in the SERVER. I need immeiate help!!

[wynnyelle]

please is coreISP here i need help from him he would be able to help me ;_; he would know. where is he does anyone have hs number?

[Storman™]

Ok in the panel down the left hand side of Cpanel there is a section called stats.

Click on "expand stats" at the bottom

Then go to the bottom again and click on "service status"

You should now be able to see your memory and cpu loads

It would be good to know which one is high (CPU or memory or both)

[NanoSector]

Did you install any mods before this happened?

[wynnyelle]

No i installed nothing!!!! I was not even in there at all today!!!

in the expand, i got this

cpsrvd    up    
ftpd    up    
httpd (2.2.21 (Unix))    failed    
lfd    up    
named    up    
imap    up    
Server Load    2.96 (16 cpus)    
Memory Used    35 %    
Swap Used    0 %    
Disk /dev/sda5 (/)    22 %    
Disk /home/warrior (/home/warrior)    22 %    
Disk /dev/sda1 (/boot)    12 %    
Disk /dev/sda3 (/tmp)    9 %    

[NanoSector]

No i installed nothing!!!! I was not even in there at all today!!!

in the expand, i got this

cpsrvd    up    
ftpd    up    
httpd (2.2.21 (Unix))    failed    
lfd    up    
named    up    
imap    up    
Server Load    2.96 (16 cpus)    
Memory Used    35 %    
Swap Used    0 %    
Disk /dev/sda5 (/)    22 %    
Disk /home/warrior (/home/warrior)    22 %    
Disk /dev/sda1 (/boot)    12 %    
Disk /dev/sda3 (/tmp)    9 %    

httpd (2.2.21 (Unix))    failed

Wait, so your web server has failed?

Ehm, are you still able to connect to your site and do other stuff?
EDIT: Nope, just read your other posts.
There's nothing you can do now except for asking your host to restart HTTPD or the whole server.

[Storman™]

As Yoshi says, httpd has died.

It probably needs a restart (hopefully only a restart). However, even if you have SSH access I'd be wary of talking you through it if you are not sure what to do as it could mess up big time if done incorrectly.

Personally in your situation I would report this to your host and get them to help.

[NanoSector]

As Yoshi says, httpd has died.

It probably needs a restart (hopefully only a restart). However, even if you have SSH access I'd be wary of talking you through it if you are not sure what to do as it could mess up big time if done incorrectly.

Personally in your situation I would report this to your host and get them to help.

Yup, I'd suggest asking them to restart HTTPD first, then if it happens again ask them to restart the whole machine to start fresh.

Also, the server load is quite high. Ask your host about what caused that.

[wynnyelle]

It somehow started up and is green again and the site seems normal again.

All this time I was submitting tickets to my host and they never responded once. If this was them restarting, they didn't tell me. However, from now on, if this happens again I'd like to be able to handle it myself rather than run around like a headless chicken. I would like to know the cause--what could have caused this? The error log showed no unusual activity, no DDOS because the site was up for a while just people couldn't post, but it was otherwise browsable. And it resolved all of a sudden like nothing happened, something else a DDOS does not do.

There was no apparent cron job running though I did see this in the cpanel error log:

[Sat Feb 04 02:23:49 2012] [error] [client 66.249.71.117] PHP Fatal error:  require_once() [<a href='function.require'>function.require</a>]: Failed opening required '/home/warrior/public_html/Sources/Subs-RSS2.php' (include_path='.:/usr/lib/php:/usr/local/lib/php') in /home/warrior/public_html/cronrss.php on line 14
[Sat Feb 04 02:23:49 2012] [error] [client 66.249.71.117] PHP Warning:  require_once(/home/warrior/public_html/Sources/Subs-RSS2.php) [<a href='function.require-once'>function.require-once</a>]: failed to open stream: No such file or directory in /home/warrior/public_html/cronrss.php on line 14
[Fri Feb 03 23:27:12 2012] [error] [client 122.59.212.79] PHP Fatal error:  Maximum execution time of 30 seconds exceeded in /home/warrior/public_html/Sources/Subs-Db-mysql.php on line 329, referer: http://warriorcatsrpg.com/index.php?action=register
[Fri Feb 03 22:53:44 2012] [error] [client 72.213.143.107] PHP Fatal error:  Maximum execution time of 30 seconds exceeded in /home/warrior/public_html/Sources/Subs-Db-mysql.php on line 329, referer: http://warriorcatsrpg.com/index.php/topic,356057.0.html

most recent errors. I honestly don't know what could have done this and I need answers. I do want to thank the people here for being the ones who did come through, communicate with me and made a sincere effort to help me. But this isn't over just because the site's back up. I need answers, I need to know what the hell happened.

[French]

httpd (2.2.21 (Unix))    failed

Your server may overloaded,Maybe a restart httpd will help ask your provider.

[wynnyelle]

It's up again now. But the server overloading right now makes NO sense. The site was at the nadir of its 24-hour activity cycle. Almost nobody was on--at the most maybe 10 or 15 people were on. The server could not have picked a less likely time to overload if it tried.

I scooped up the WHM process log's contents and showed my host them as well. Waiting on a response still.

[floridaflatlander]

I would like to know the cause--what could have caused this?

Me too, I've been following this(just in case something like this happens to me) and if you find out can you post an update? Thanks