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Author Topic: Can't access Package manager anymore?  (Read 3477 times)

Offline Mstcool

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Can't access Package manager anymore?
« on: March 10, 2012, 02:02:18 PM »
It was working fine 2 or 3 days ago
but when i installed welcome topic it went down
i tried deleting tht mod from ftp but no luck
How can i fix?

I installed welcome topic on other forums and nothnig hhappend but not it did

Offline Aleksi "Lex" Kilpinen

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Re: Can't access Package manager anymore?
« Reply #1 on: March 10, 2012, 02:04:01 PM »
What happens if you try to access the package manager? Do you get any errors?
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Offline Mstcool

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Re: Can't access Package manager anymore?
« Reply #2 on: March 10, 2012, 02:04:36 PM »
I get a white blank page

Offline Aleksi "Lex" Kilpinen

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Re: Can't access Package manager anymore?
« Reply #3 on: March 10, 2012, 02:06:20 PM »
Do you have access to your server's error log? Most white pages will leave some sort of error in the log.
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Offline Mstcool

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Re: Can't access Package manager anymore?
« Reply #4 on: March 10, 2012, 02:12:28 PM »
Where can i find that?

Offline Aleksi "Lex" Kilpinen

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Re: Can't access Package manager anymore?
« Reply #5 on: March 10, 2012, 02:13:22 PM »
That varies from host to host, but most commonly you would access the errorlog through your hosting control panel - such as cPanel or Plesk.
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Offline Mstcool

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Re: Can't access Package manager anymore?
« Reply #6 on: March 10, 2012, 02:14:51 PM »
Well on my forums error log i have this and it said today
http://prntscr.com/6wjq3

Offline Aleksi "Lex" Kilpinen

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Re: Can't access Package manager anymore?
« Reply #7 on: March 10, 2012, 02:15:29 PM »
That's unrelated I believe. It would be good if you could see the server error log.
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Offline Mstcool

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Re: Can't access Package manager anymore?
« Reply #8 on: March 10, 2012, 02:15:59 PM »
Like you said in my cpanel
i have serversfree.com and cant find it

Offline Aleksi "Lex" Kilpinen

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Re: Can't access Package manager anymore?
« Reply #9 on: March 10, 2012, 02:18:05 PM »
can't find the error log in your cpanel, or can't find the cpanel?
A Finnish Support Specialist
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Offline Mstcool

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Re: Can't access Package manager anymore?
« Reply #10 on: March 10, 2012, 02:19:19 PM »
THe error log

and i found error pages but its something else
http://prntscr.com/6wjyf

Offline Aleksi "Lex" Kilpinen

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Re: Can't access Package manager anymore?
« Reply #11 on: March 10, 2012, 02:24:16 PM »
OK, There is a chance that you may have a an actual file on your hosting account that stores the errors. Could an errorlog.txt or errors.log or similar.
If you can't find something like that either, then it might be you need to ask your host if you have any access to your error logs.
A Finnish Support Specialist
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"Before you allow people access to your forum, especially in an administrative position, you must be aware that that person can seriously damage your forum.
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Offline Mstcool

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Re: Can't access Package manager anymore?
« Reply #12 on: March 10, 2012, 02:25:26 PM »
Alright ill ask first

Offline Mstcool

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Re: Can't access Package manager anymore?
« Reply #13 on: March 11, 2012, 04:14:14 PM »
They didnt have it
so i found this file in my ftp

Btw where it said /home/Something right i wrote My_number beside the number k?

EDIT: I like added another index.php file to ftp
so package manager gets fixed but Simpleportal isnt there and some other errors
but if i remove index.php and keep the old one then its fixed but package manager doesnt come
atm i removed the new index.php
so what now?
i gave the error log underneath this


EDIT: Would you like to see my index.php file?
« Last Edit: March 11, 2012, 04:33:11 PM by Mstcool »

Offline Mstcool

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Re: Can't access Package manager anymore?
« Reply #14 on: March 12, 2012, 08:10:55 PM »
Fixed for now lol
i MIGHT have a new error soon lol

Offline Mstcool

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Re: Can't access Package manager anymore?
« Reply #15 on: March 25, 2012, 11:22:55 PM »
And its back!
i just installed um
Descriptive links
and BOOM! it went away and now its blank

Offline Kermit

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Re: Can't access Package manager anymore?
« Reply #16 on: March 26, 2012, 04:42:04 AM »
Does it just happen with one mod or with all mods ?

Code: [Select]
Call to undefined function  top_connect() in /home/u184613230/public_html/index2.php
For example this error tells something with about index2.php file ,but smf doesn't have such file,as i got something is wrong with your index.php file,you may want to attach your index.php file to your next post,so we can have a look
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Offline Mstcool

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Re: Can't access Package manager anymore?
« Reply #17 on: March 26, 2012, 08:20:04 PM »
There
and i try installing some mods but it gives me the same error so more then one mod

Offline Kermit

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Re: Can't access Package manager anymore?
« Reply #18 on: March 27, 2012, 04:11:19 AM »
I think the problem is not somehow with index.php,because i used your index.php on my local site,package manager worked normally,error messages were saying index2.php / install.php ,do you have such file in the main directory of your site ?
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Offline Mstcool

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Re: Can't access Package manager anymore?
« Reply #19 on: March 27, 2012, 03:39:46 PM »
oh i think i was checking something and i might forgot to delete it
i rem i installed a file name install.php
i will check and tell u in my next post or edit this

Offline Mstcool

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Re: Can't access Package manager anymore?
« Reply #20 on: March 27, 2012, 10:52:45 PM »
Alright just checked and i dont