Out of control banning

[wtbwtb]

Hello all.

I'm beyond confused as to why my forum refuses to allow some people to access the forum.  After doing some research here I decided that it must be the IP address Ban Triggers we had on the site.

I removed all of the ban triggers and had a previously "banned" person attempt to view the site again.  He continues to receive the error: "Sorry Guest, you are banned from using this forum!  This ban is not set to expire".

How did I goof things up so bad that I'm banning people that never visited the site before?

Thanks!

[Colin]

Ask him to clear his temporary browsing data such as cache and cookies.

[wtbwtb]

Thanks a million for the reply.

I had the guy who is banned clear his cookies and cache.  He complied.

He reported: "I cleared my cookies and history and it allowed me to try to register and see the site again.  However after I answer the last question I still get this: Sorry Guest, you are banned from using this forum!"

[Joseph H]

Mmh... Do u have any Security Mod?

[Colin]

Would you mind listing the mods you have installed?

[wtbwtb]

The only Mod is Ad Management 2.3.1

[kat]

Just an "Off-the-wall" thought...

Have to emptied the file cache, in Admin>Forum maintenance?

Bit of a long-shot. But...

[wtbwtb]

Just emptied the File Cache.  Will report back when banned folks try again.

Thanks!

[kat]

Pleasure!

It was a bit of a long-shot, though.

[Colin]

Pleasure!

It was a bit of a long-shot, though.

I am not so sure, that would explain why it might be happening on a random page.