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Author Topic: Cannot access forum or database  (Read 4585 times)

Offline kelli

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Cannot access forum or database
« on: December 20, 2012, 09:39:36 AM »
ok here is what i did (this time).  i tried to change the password in the admin panel for the database access, and the next screen i got after hitting "save" was
Connection Problems
Sorry, SMF was unable to connect to the database. This may be caused by the server being busy. Please try again later.


can anyone help me access my cpanel or phpmyadmin  to fix this?  i fear i have messed something up.  keep in mind i am not very php, sql, html or any thing of that sort savvy.
« Last Edit: December 20, 2012, 10:08:00 AM by kelli »
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MrPhil

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Re: Cannot access database
« Reply #1 on: December 20, 2012, 09:43:15 AM »
If you successfully changed the MySQL database access password (does phpMyAdmin still work?), you may also have to change the password stored in Settings.php. Give it a try, but be prepared to change it back if it doesn't work.

Offline kelli

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Re: Cannot access database
« Reply #2 on: December 20, 2012, 09:45:25 AM »
i am sorry phil, but i don't know how to get to all that stuff you just mentioned.  i know, i was messing with things i shouldn't have but i am trying to learn as i go.  do you think it would be possible for you to access what needs to be accessed to fix things?
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Online vbgamer45

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Re: Cannot access database
« Reply #3 on: December 20, 2012, 09:49:18 AM »
Check out this topic on repair settings allows you to update your mysql settings if you changed it by mistake
What is repair_settings.php?
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Offline kelli

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Re: Cannot access database
« Reply #4 on: December 20, 2012, 09:52:05 AM »
that would be peachy dear, except i cannot get to my forum to upload the file.  if i could get to the forum, i wouldn't be here!  (sorry for being a smart aleck)
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Online vbgamer45

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Re: Cannot access database
« Reply #5 on: December 20, 2012, 09:53:44 AM »
If you have cpanel you can use their file manager tool if you browse to the main forum directory using the file manager and upload the file there.

Or if you have ftp access you can upload the file directly to your forum from that.
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Offline kelli

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Re: Cannot access database
« Reply #6 on: December 20, 2012, 09:58:49 AM »
see, that's the problem....i know i sound really dumb here and i am...but i don't know how to access the cpanel or ftp.  pretend i am a person who just got a computer yesterday.   :-*
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Offline kelli

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Re: Cannot access database
« Reply #7 on: December 20, 2012, 10:05:51 AM »
what i really need here is a knight in shining armor to rescue me before my members lynch and hang me! :o
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Offline mashby

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Re: Cannot access forum or database
« Reply #8 on: December 20, 2012, 10:08:57 AM »
Do you remember what the previous password was? What type of access do you have on your site?
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Offline Storman™

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Re: Cannot access forum or database
« Reply #9 on: December 20, 2012, 10:12:37 AM »
Your host might be able to reset the password your you or at least recover the old one from Settings.php

You really do need to find out from them how you access your cpanel as well (if you have one of course...). Once you have that you can do most things.
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Offline kelli

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Re: Cannot access forum or database
« Reply #10 on: December 20, 2012, 10:13:25 AM »
i have administration access, and no i do not have the previous password because of an unfortunate incident with my webmaster.  that's why i was changing it so i could get access to stuff.  i could not tell what the password was because it was just ********** on the screen.
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Offline Storman™

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Re: Cannot access forum or database
« Reply #11 on: December 20, 2012, 10:15:07 AM »
Do you have access to the hosting account then or is it in someone else's name ?
Any Backup method is bettter than no Backup method....

Offline Shambles

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Re: Cannot access forum or database
« Reply #12 on: December 20, 2012, 10:16:55 AM »
Could the old pw still be in Settings_bak.php ?

Offline kelli

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Re: Cannot access forum or database
« Reply #13 on: December 20, 2012, 10:17:55 AM »
i don't even know who the host is.  i put my faith in this person and now they are gone.  think i am gonna cry now. :(
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Offline kelli

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Re: Cannot access forum or database
« Reply #14 on: December 20, 2012, 10:19:27 AM »
Could the old pw still be in Settings_bak.php ?

i'm sure it could be, but that does me no good as i don't know how to get to that file!   
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Offline Storman™

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Re: Cannot access forum or database
« Reply #15 on: December 20, 2012, 10:20:30 AM »
Sorry to say but you can't run a forum if you don't have access (or own) the hosting account.

Is the other person still paying the bill ?

Do they own the domain name ?
Any Backup method is bettter than no Backup method....

Offline Storman™

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Re: Cannot access forum or database
« Reply #16 on: December 20, 2012, 10:23:04 AM »
Hang on, a week ago you were adding meta tags to files, so how did you manage that at the time ?
Any Backup method is bettter than no Backup method....

Offline kelli

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Re: Cannot access forum or database
« Reply #17 on: December 20, 2012, 10:25:18 AM »
Hang on, a week ago you were adding meta tags to files, so how did you manage that at the time ?

i accessed the java script via the admin panel.  i am really upset right now and feel totally stupid.   :'(
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Offline Storman™

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Re: Cannot access forum or database
« Reply #18 on: December 20, 2012, 10:26:51 AM »
Quote
i accessed the java script via the admin panel.

Do you still have that access ?
Any Backup method is bettter than no Backup method....

Offline kelli

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Re: Cannot access forum or database
« Reply #19 on: December 20, 2012, 10:34:55 AM »
Quote
i accessed the java script via the admin panel.

Do you still have that access ?

no i have no access to anything, unless you know a different url i can use to get in.  the one i usually use, i get a busy server error.
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