You are unable to connect to simplemachines.org's latest news file.

[WACKI56]

Hello Peeps,
for the last week or so I have noticed this:

You are unable to connect to simplemachines.org's latest news file.

in my Admin center. Can you please tell me what this means, and how can I fix it so that I know I'm up to date. My Forum is:

http://www.wcgowacki.com/kancerkidz/index.php

Thank you in advance,

Bill

[Arantor]

What version of SMF?

[WACKI56]

Sorry........2.0.3

[Arantor]

Well, this isn't a bug... since it works fine on plenty of other sites - so I've asked the moderators to move this topic.

Any errors in your forum error log?

[WACKI56]

I see this error:

http://www.wcgowacki.com/kancerkidz/index.php?pretty;action=admin&area=logs;sa=errorlog;desc8: Undefined index: bp_titleFile: /home3/wcgowack/public_html/kancerkidz/Sources/Admin.php
Line: 225

[Arantor]

And that's the only error? That's unrelated.

[WACKI56]

Thats the only error that shows up on my error log. I don't know if it's related to my issue at hand.

[Arantor]

It's unrelated to your problem at hand; IIRC it is the Birthday Posts mod, but it certainly isn't the scheduled task to fetch it.

OK, so let's try something. Go to Admin > Maintenance > Scheduled Tasks. Check that the 'Fetch Simple Machines files' task is enabled, then select it in the 'Run Now' column (far right), and then press the run now button at the end.

[WACKI56]

Ok........Done.

FYI this is what my info shows:

Version Information:
Forum version: SMF 2.0.3
Current SMF version: ??
(more detailed)

Forum Administrators: Bill

[Arantor]

And no errors in the error log?

Also... what browser are you using?

[WACKI56]

Still only that 1 entry in the error logs. I use all major browsers, same result in all browsers.

[Arantor]

The reason for asking about browsers was not to see whether it would be different per browser but so that I could direct you to looking at the JavaScript error log...

[WACKI56]

...I see 

[Arantor]

So which browser would you like to be using for this step?

[WACKI56]

Firefox

[Arantor]

Version of Firefox? With or without Firebug?

[WACKI56]

18.0.1 with fireFTP no firebug

[Arantor]

In that case, Tools > Web Developer > Error Console

Then go to the admin pages and see if it gives you any errors...

[WACKI56]

result:

Timestamp: 2/2/2013 2:56:13 PM
Warning: Unknown property '-moz-border-radius'.  Declaration dropped.
Source File: http://www.wcgowacki.com/kancerkidz/Themes/ClearSky_SMF2-Final/css/index.css?fin20
Line: 1620

[Arantor]

That really wasn't the only warning when I tried to view your site.

[WACKI56]

Related to my forum it is the only one I can find.

[WACKI56]

I can't see any other's related to my SMF forum 

[Arantor]

Even browsing the *front page* in Firefox 18 with no plugins, I get more than that one error... I get about 8, I didn't even bother going through them all.

Just go to the admin page, clear the log then refresh the page.

[WACKI56]

Cleared the error log, and refreshed the page; this error is still showing up. I know you said it is not related though:



8: Undefined index: bp_title
Apply Filter: Only show the errors from this file
File: /home3/wcgowack/public_html/kancerkidz/Sources/Admin.php
Line: 225

[Arantor]

So you've checked the error log in the server. Fine. We already established that, so we moved on. No need to go back to that.

Cleared the error log, and refreshed the page; this error is still showing up. I know you said it is not related though:

Fantastic, yo're not actually looking at the thing I told you to do.

Go to the admin panel. Clear the Error Console in the *browser*. Then refresh the page.

The reason this isn't showing up is because there's some kind of issue on the admin panel page itself, likely a JavaScript error. The *server* doesn't know about those, so it won't be in the main forum error log, so we have to look in the browser's Error Console.

[WACKI56]

OK..........I cleared the error console in the browser while on Admin page...and refreshed 

[Arantor]

So you refreshed it... any errors in the error console after having refreshed? There should be at least 8.

[WACKI56]

There are 4 errors, and a bunch of warnings. I also uninstalled a bunch of MODS and upgraded to 2.0.4

[Arantor]

And without seeing the errors I can't tell you whether that would fix it...

[WACKI56]

I'm not seeing any error's in the console while viewing Admin in the browser, but numerous warning's. except:

Timestamp: 2/2/2013 4:07:35 PM
Error: Error: Permission denied to access property 'toString'

[Arantor]

And there we go. A JS error on the page invariably causes the rest of the JS to stop running. Now, that's a JS error, the bit which actually updates the versions etc. is also JS which is why it can't 'connect' (it already got it, but it's not able to display it, so displays that as a fallback message)

Does it say any more about that error, like which file it's in?

[WACKI56]

No, just:

Timestamp: 2/2/2013 4:14:11 PM
Error: Error: Permission denied to access property 'toString'

and re new's the error upon refreshing the Admin page

[Arantor]

That's uncharacteristically unhelpful of Firefox. I'm sure it should be able to tell you how to do it but I don't use Firefox (haven't used it for years, except tonight for testing)

[WACKI56]

I can switch to Chrome if that may help:

Version 24.0.1312.57 m

[Arantor]

Ah, in Chrome, it's easy. Press F12 to bring up the dev console, you'll see the error count at the bottom of the page with a number, and you will be able to see the errors and it should tell you exactly what we need to know.

[WACKI56]

I can't see any errors listed after F12 in Chrome. No numbers

[Arantor]

So there's no little number in the corner, with a little red circle with an X in it?

You may have to refresh the page after opening the dev console.

[WACKI56]

The snap shot below is what I see.

[WACKI56]

Arantor,

I thank you for all your time, I hope we'll be able to solve this issue when you can give it some more time.

Bill

[WACKI56]

I changed to a new template (theme), and now I am able to 'connect to simple machines.org's latest files. Maybe it was in the theme I was using 

I guess I'll never know 

[Opentoe]

I'm also unable to connect to the news. The support box at the right has Forum Version with red letter 2.0.4 and below that it says Current  SMF version : [object HTMLElement].

I ran the FETCH SMF files and that worked, but for some reason I can't connect to new or find out if I'm using the latest forum version or not. There are also no out of the ordinary errors in the log either. All wrong password stuff really. Any suggestions on this? It did work before and nothing has changed.

I've tried using Firefox, IE, and Chrome.