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Paid membership not showing my account, no email response...

Started by cmb, April 03, 2013, 04:17:43 AM

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cmb

I paid for a charter membership subscription almost 3 weeks ago and it still shows "You haven't set up any subscriptions yet." in my account. I emailed the payments@ address associated with the Paypal account over 2 weeks ago and have gotten no response. Please advise

shadow82x

I'll let the admins here know. Hopefully they will reply shortly. :)
Colin B
Former Spammer, Customize, & Support Team Member


cmb

Forgot to add my subscription number if that's helpful. S-4Y843900SY578411J

青山 素子

I can't say anything on details (I'm not on the team), but was the payment direct or via "e-check"? If the later, then it can take a few weeks before the payment clears because e-checks are a total pain.

You can usually find out via the transactions history.
Motoko-chan
Director, Simple Machines

Note: Unless otherwise stated, my posts are not representative of any official position or opinion of Simple Machines.


cmb

It was direct. It came from my account's Paypal balance, no delay for e-check or credit card or anything, the money was deducted from my account balance immediately. Still haven't heard from anyone...

LiroyvH

I went ahead and activated Charter for you, cmb.
Thank you for becoming a Charter! :)
((U + C + I)x(10 − S)) / 20xAx1 / (1 − sin(F / 10))
President/CEO of Simple Machines - Server Manager
Please do not PM for support - anything else is usually OK.


LiroyvH

((U + C + I)x(10 − S)) / 20xAx1 / (1 − sin(F / 10))
President/CEO of Simple Machines - Server Manager
Please do not PM for support - anything else is usually OK.

Colin

Quote from: cmb on April 07, 2013, 11:38:29 PM
Thank you! All set now.

Huge thank you for your contribution towards the project. It is members like you that keep SMF going. Welcome!
"If everybody is thinking alike, then somebody is not thinking." - Gen. George S. Patton Jr.

Colin

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