Mod install white screen?

[tomato721]

I tried to install SMFPacks Shoutbox on my forums sesforums. com/forums/index.php and everything is ok until i press install, then its a whitescreen what do i do?

[Looking]

Did you get error messages before you pressed the install button?

Are you sure it is for your version of SMF?

[tomato721]

This is the first time im installing mods so i dont know what version i should use, Update: i decided to get simpleportal instead which should be better, Same problem , white screen. There are no errors ive waited for 10 mins now

my version is 2.0.4  http://custom.simplemachines.org/mods/index.php?mod=1104 which one should i download

[kat]

A hunch...

http://www.simplemachines.org/community/index.php?topic=499374.0

[tomato721]

I g2g sleep now, we can talk about it 2 moro thanks guys very helpful !

[tomato721]

Ok i set the permisionns on full and still same problem
any help please? This is really essential

[Kindred]

you ste the permissions on full?   What do you mean by that?
Files shoudl be 644, directories 755.


Is your host running mod_security?
Who is your host?
Have you ever been able to install any mods?
If so, what was the last mod that you installed and/or what did you change since that last mod?

[kat]

Thing is, as that link explains, YOU can't change the CHOWN permissions. Only your host can do that.

[tomato721]

Ok, i changed it to 755 and 644 for files and directories, I am using hosting24. I asked on live chat about mod security and they told me to submit a ticket for the modsecurity. I asked about the CH... thing and they told me to change the permissions in file manager
I managed to install one tiny mod after refreshing the page, Dosent work with the others.
What do i do :O

[Storman™]

I asked about the CH... thing and they told me to change the permissions in file manager

Did you ask them the correct question ? There's a difference between "CHOWN" and CHMOD" (google it..).

You probably won't be able to change the CHOWN settings in your file manager unless you have a VPS at least.

[tomato721]

OOk, i think i asked them chmod ill contact suppprt now

[Storman™]

Whilst you at it ask them what "php handler" they are using with their hosting.

[tomato721]

i asked the support and they said "We are using mod php handler. and CHOWN are already set for your account."

[Sir Osis of Liver]

If you upgraded from 2.0.2 -> 2.0.3 -> 2.0.4 using package manager, try uninstalling the updates and see if the mod installs.

Appears to be a bug in 2.0.3/2.0.4.  Hopefully it's being looked into.

[Kindred]

the thing is, I don't think it is a bug in 2.0.4, because I did exactly that upgrade and also fresh installations since then... and I can not replicate this.

There has to be some shared mis-setting between the hosts/servers which are affected.

[Sir Osis of Liver]

Don't remember seeing any posts about this prior to 2.0.3, so something must be different.  Was anything changed in the error handling?

[Arantor]

There was in 2.0.4 at my recommendation but nothing that would generate a white screen.

[Oldiesmann]

Go to Admin -> Maintenance -> Logs. Is there anything in the error log? Even though the error isn't being displayed, something should still be logged there.

[Kindred]

Oldiesmann,

there will likely never be an error in the log from a white screen.

Whitescreens are a php level failure and the script never even makes it to the error reporting stage.

[tomato721]

There is no error log and this is a fresh install. Also now the whole package manager is white-screening and i have to refresh like 5 times for it to show