"New" link doesn't open right

[Rayvon]

So recently I've had some server issues with GoDaddy  .. In the process of trying to get everything back up in full working fashion.

I *think* (fingers crossed) I've got everything all worked out except for one issue.

When I bring up the Unread Posts page, and click on the "New" link



and it opens up the thread - it always opens to the top of the thread and not the actual new message .. I've gone through all my mods, and everything I can think .. I'm not sure what I'm missing ..

I am updated to 2.0.8 and the maintenance reports all come back clean as well ..


Please help??

[mashby]

Sorry to read this...what were the server issues you were having? What mods do you have installed?

[Rayvon]

The server deleted a bunch of forum phps .. And the permissions got changed on all the files/folders (I found a thread from 2007 here on simplemachines.org of this as well; changed from 755/644 to 705/604 which I've since restored to 755/644) .. The support guy I had on the phone wrote it off as their server's malware protection and didn't look further into it .. I felt like he was kinda talking to me like the forum was just newly installed rather than that it was running smoothly until only last week when this happened .. Took a bit of playing to even get the 2.0.8 upgrade to go because every time I upload files it disappears immediately after showing a successful upload message (part of the malware thing he suggested) so I couldn't get the 2.0.7 stable without effort to take it (I had to keep restoring the 2.0.7 source\post.php from a godaddy server image from the day prior every time I tried to update it via ftp/godaddy file manager/dreamweaver) .. It still deletes files when I try to overwrite/upload anywhere in the SMF folder although now editing the existing files seems to allow them to be uploaded when the edit is saved [I use the remote server option, right click the file and 'open' - do the edits and it uploads when I save] ..

I have the following mods installed:


I checked their installs by choosing the Uninstall link and viewing the file actions it would take in the tests to see what it would be removing [if I completed the uninstall process] from the php files and making sure the would-be-removed lines exist in the file ..

[Rayvon]

Oh - I was wrong about that being the last issue 

Quick Reply doesn't work in several areas either .. It's there and active, but when actually trying to use it it does nothing .. Literally .. Can type in the Quick Reply box and then click Reply, and nothing .. Reply button doesn't react ... It's just not everywhere ..

[mashby]

This is certainly seeming to be more of a database issue. Your list of mods doesn't look like it would affect anything negatively (which I would hope no mod would ever do ). Does your error log in SMF suggest anything out of the ordinary?

[Rayvon]

I'm seeing some references still lingering from the karma system I recently removed .. And earlier-in-the-day ENotify errors, which I removed ENotify just this afternoon shortly before posting this thread .. The Enotify references seem to link back to the karma system ..

[Rayvon]

I've cleaned up the lingering karma references, no new errors showing up in the logs in the last 15 minutes (forum is live and active) .. But the above issues still exist ..


Edit: I went back in and re-enabled evaluation of templates then clicked through the forums to generate actions; checked the logs and had two pop up ..

"File: /home/content/55/8677755/html/smf/Themes/default/languages/SPortalHelp.english.php (generic_menu_sidebar_above sub template - eval?)
Line: 327"

But that's only a 174 line file .. And also

"File: /home/content/55/8677755/html/smf/Themes/default/languages/cls.english.php (notification sub template - eval?)
Line: 1634"

And that's only a 9 line file ..



second edit:
(I hate double posts, and have already done so - don't wanna triple or more)

Looking through source for 'generic_menu_sidebar_above' takes me into Themes\default\GenericMenu.template.php and line 327 is

Code Select Expand

<a class="firstlevel" href="', isset($tab['url']) ? $tab['url'] : $menu_context['base_url'] . ';area=' . $menu_context['current_area'] . ';sa=' . $sa, $menu_context['extra_parameters'], isset($tab['add_params']) ? $tab['add_params'] : '', '"><span class="firstlevel">', $tab['label'], '</span></a>

I see no syntax errors in here, not sure what could be wrong with this line ..

Trying to find the second one is a lot more time consuming, there's far too many 'notification' references to search though ..

[UndergroundVol]

I'm having similar problems with the new button.

http://www.simplemachines.org/community/index.php?topic=524284.0

[Rayvon]

I still haven't been able to resolve this anchor issue, so I've opted to reinstall/rebuild my forum over the existing database instead.

I need to do this with as little disruption and as quickly as possible; I think I have my attack plan worked out .. I just hope to have a fresh mind pick it so I can be sure it will give me exactly what I want in the end-game ..

Before starting anything, I have done a complete backup via FTP and have also done database backups through my ACP ... Of course

---

* I have created a folder on my server called 'smf2' next to my live forum in the 'smf' folder.

* In 'smf2' I have copied in the contents of Full Install of the 2.0.8 package
** I copied over the individual package files I wanted into the 'smf2\packages' folder; as well as my two custom themes into the 'smf2\themes' folder and smileys into 'smf2\smileys'

* I have come here and started typing this post 

Now from here, what I think I am to do:

* Rename 'smf' to anything else and then rename 'smf2' to 'smf' - then run the install.php and input the database settings as I read them out of the old settings.php file
** I hope this means my posts/users will remain intact

** I have a question at this point, will those packages I copied into the packages folder display and offer me the install option. Or will I need to go through the long route of re-finding them from the Simple Machines Third-party Mod Site on the 'Download Packages' tab in Package Manager? 

* The smiley's and themes I can figure out, and just completely reinstall/re-create/configure if need-be.

[Kindred]

No.
No.
No.

Just read the FAQ on how to upload a clean set of forum files.

[Rayvon]

Well - you could at least provide a link if you want to be helpful.

A series of no's and a 'rtfm' is kinda useless, Mr Project Manager.

[Arantor]

Well, he's saying no because there's nothing right about that. 1) For a clean set of files, don't use the install package, use the upgrade package (like the manual tells you), 2) replace the files on the server, not create a new folder, 3) running the installer like that will potentially nuke your existing data...

In other words, read the manual because it tells you how to do it properly rather than second-guessing and potentially losing everything on your site.

[Rayvon]

A series of no's and a 'rtfm' is kinda useless, Mr Project Manager from anyone.

I have looked through, and I just clicked through again looking ... I do not see a manual linked .. I do not see it on the downloads .. I do not see it SMF I am ..

If you're gonna give me a repeat of a 'rtfm' post, at least give an m to r ...

[Arantor]

Look at the top of the page, where it says 'online manual'. One of the items on the first page you come to is 'How to upload a fresh set of files'.

In order to save you a whole mouse click and point you straight at http://wiki.simplemachines.org/smf/How_to_upload_a_fresh_set_of_files

Remember, you're posting here pretty much for the first time. We've been answering the same questions for years and years and years and having to repeat ourselves because people don't look around first gets extremely tiring.

[Kindred]

Additionally, I post from a phone frequently these days, so, pasting a link is more difficult...   Usually, telling someone WHERE to look should be sufficient, given some effort to actually do the looking.

[Rayvon]

My problem of the server deleting files when I try to overwrite them in the current SMF folder has not ended.

I can not overwrite the contents of the folder with the upgrade and must use a new folder [and so logically, a new package since I can't 'upgrade' what doesn't exist].

If I overwrite, I have to go back into the images to restore files from a previous day. Unfortunately, even trying to restore back to two days before the issues started (that led to my OP), the problem wasn't able to be resolved.

[Kindred]

1- you apparently have major issues with your host which should really be resolved first.
2- if you can not "overwrite" you can always just DELETE the old directories and/or files and then load fresh copies as instructed.

The way you are proposing is long, convoluted and will cause issues.

[Rayvon]

Ok - so delete the files in the old directory, or use a new directory with the same name ... Same end-game ... New contents in the folder titled 'smf' ... What's the difference? I have the files in a folder, I need to make the switch over since I can't work within the existing 'smf' folder ...

I just need to make sure the old database is hooked to the new fileset ..

And yes I know there's a larger issue ... As I said in the thread already, thanks for reading it in full before being a jackass to me by the way, they already resigned to just writing it off as malware protection and won't address it further ...  I know I'm in a rough spot, and I know that I have to be a little more creative in my resolution ... I've got nearly 20 years of coding/web experience, I'm not a complete noob ..  I'm already making plans to migrate off godaddy once this package expires .. they've had their last chance already .. been weeks I've been trying to resolve all sides of this .. I almost have no hair left ..

[Kindred]

well, you delete the files... WITH THE EXCEPTION of Settings.php and Settings_bak.php


that is the difference.

The way you are proposing to do it - you will have to recreate the forum, change the database settings, change the forum urls and paths for the system and potentially for mods...   and basically is that many more steps to screw up.

The way I am telling you to do it, you don't have to change anything. You load a fresh set of files, but keep the old configuration...  and you are reinstalled with a clean copy of code.

[Rayvon]

Why would i have to change any urls? The folder name remains the same in what i posted ..

You're suggesting exactly what i said .. a fresh set of files in a new folder titled 'smf' in place of the current folder titled 'smf' [which would be renamed so the folder with the new filed can take this folder name] using the details from the settings.php file - except that you're telling me to just keep the same settings files [which comes back to why i need a new folder again since i can't upload or overwrite to the current folder named 'smf' as i discovered over the past couple weeks trying the upgrade package] ..

[Arantor]

Then I'd be focusing on the real problem: why you can't overwrite files in the first place.

[Rayvon]

Then I'd be focusing on the real problem: why you can't overwrite files in the first place.

Well gee, maybe that should have been the first thing I did ...

And yes I know there's a larger issue ... As I said in the thread already, they already resigned to just writing it off as malware protection and won't address it further ... ..  I'm already making plans to migrate off godaddy once this package expires .. they've had their last chance already .. been weeks I've been trying to resolve all sides of this .. I almost have no hair left ..

I'm past that and just trying to get by without losing my users/posts till i grt off their server and leave that issue behind ...

[Kindred]

Do what you want, since you obviously know better than the experts and don't actually want advice.

[Rayvon]

Well, we'll see when an expert comes along to give me some help ...

[Illori]

Well, we'll see when an expert comes along to give me some help ...

several experts have come along already to help you...

[Arantor]

Well, we'll see when an expert comes along to give me some help ...

Given that you've had a former member of the SMF dev team and considered to be one of the foremost experts in SMF come by, there aren't many higher experts that can be called upon, but you know best.

[Rayvon]

The server deleted a bunch of forum phps .. And the permissions got changed on all the files/folders (I found a thread from 2007 here on simplemachines.org of this as well; changed from 755/644 to 705/604 which I've since restored to 755/644) .. The support guy I had on the phone wrote it off as their server's malware protection and didn't look further into it .. I felt like he was kinda talking to me like the forum was just newly installed rather than that it was running smoothly until only last week when this happened .. Took a bit of playing to even get the 2.0.8 upgrade to go because every time I upload files it disappears immediately after showing a successful upload message (part of the malware thing he suggested) so I couldn't get the 2.0.7 stable without effort to take it (I had to keep restoring the 2.0.7 source\post.php from a godaddy server image from the day prior every time I tried to update it via ftp/godaddy file manager/dreamweaver) .. It still deletes files when I try to overwrite/upload anywhere in the SMF folder although now editing the existing files seems to allow them to be uploaded when the edit is saved [I use the remote server option, right click the file and 'open' - do the edits and it uploads when I save] ..

I still haven't been able to resolve this anchor issue, so I've opted to reinstall/rebuild my forum over the existing database instead.

I need to do this with as little disruption and as quickly as possible; I think I have my attack plan worked out .. I just hope to have a fresh mind pick it so I can be sure it will give me exactly what I want in the end-game ..

Before starting anything, I have done a complete backup via FTP and have also done database backups through my ACP ... Of course

---

* I have created a folder on my server called 'smf2' next to my live forum in the 'smf' folder.

* In 'smf2' I have copied in the contents of Full Install of the 2.0.8 package
** I copied over the individual package files I wanted into the 'smf2\packages' folder; as well as my two custom themes into the 'smf2\themes' folder and smileys into 'smf2\smileys'

* I have come here and started typing this post 

Now from here, what I think I am to do:

* Rename 'smf' to anything else and then rename 'smf2' to 'smf' - then run the install.php and input the database settings as I read them out of the old settings.php file
** I hope this means my posts/users will remain intact

** I have a question at this point, will those packages I copied into the packages folder display and offer me the install option. Or will I need to go through the long route of re-finding them from the Simple Machines Third-party Mod Site on the 'Download Packages' tab in Package Manager? 

* The smiley's and themes I can figure out, and just completely reinstall/re-create/configure if need-be.

See, in this post here - I say rename 'smf2' to 'smf' which means that when I started all this my working directory was '..\SMF\' in which I can not work and my final working directory when I'm done will be the fresh folder with the exact same working name '..\SMF\' which would be the fresh set of files taking the same working file directory (which is why I get further confused further down when you say I'll have to change URLs and etc) ... Reinstalling the mods is child's play, if I have to do that I am ok with that .. All that is important is saving my users/posts ...

No.
No.
No.

Just read the FAQ on how to upload a clean set of forum files.

My problem of the server deleting files when I try to overwrite them in the current SMF folder has not ended.

I can not overwrite the contents of the folder with the upgrade and must use a new folder [and so logically, a new package since I can't 'upgrade' what doesn't exist].

If I overwrite, I have to go back into the images to restore files from a previous day. Unfortunately, even trying to restore back to two days before the issues started (that led to my OP), the problem wasn't able to be resolved.

Ok - so delete the files in the old directory, or use a new directory with the same name ... Same end-game ... New contents in the folder titled 'smf' ... What's the difference? I have the files in a folder, I need to make the switch over since I can't work within the existing 'smf' folder ...

I just need to make sure the old database is hooked to the new fileset ..

And yes I know there's a larger issue ... As I said in the thread already, thanks for reading it in full before being a jackass to me by the way, they already resigned to just writing it off as malware protection and won't address it further ...  I know I'm in a rough spot, and I know that I have to be a little more creative in my resolution ... I've got nearly 20 years of coding/web experience, I'm not a complete noob ..  I'm already making plans to migrate off godaddy once this package expires .. they've had their last chance already .. been weeks I've been trying to resolve all sides of this .. I almost have no hair left ..

[color=ff0000]well, you delete the files... WITH THE EXCEPTION of Settings.php and Settings_bak.php[/color]


that is the difference.

The way you are proposing to do it - you will have to recreate the forum, change the database settings, change the forum urls and paths for the system and potentially for mods...   and basically is that many more steps to screw up.

The way I am telling you to do it, you don't have to change anything. You load a fresh set of files, but keep the old configuration...  and you are reinstalled with a clean copy of code.

So again, you're telling me to use the information from settings.php (except you're telling me to use the actual file rather than just the settings details) -- but you're telling me to do so and still trying to work around the old 'SMF' folder that I have already said multiple times I can not work in - I must use a different folder (of which I am giving the same name - thus, no changes to URLs or database or anything) ..

[color]Why would i have to change any urls? The folder name remains the same in what i posted ..

You're suggesting exactly what i said .. a fresh set of files in a new folder titled 'smf' in place of the current folder titled 'smf' [which would be renamed so the folder with the new filed can take this folder name] using the details from the settings.php file - except that you're telling me to just keep the same settings files [which comes back to why i need a new folder again since i can't upload or overwrite to the current folder named 'smf' as i discovered over the past couple weeks trying the upgrade package] ..[/color]

I've been working on this for weeks with no help and only walls and refusal to help (godaddy writing off the malware issue - which makes zero sense if all those files are perfectly fine in another folder sitting parallel to the folder that apparently is being ransacked by the malware protection -- pretty inconsistent malware protection I'd say) while I have my users on my ass derailing every thread on the forum to complain about this 'New' anchor problem .. I have gone through literally everything my ~20 years of coding has at my fingertips on my own .. No I do not know it all, but I am a bit further ahead than you guys keep treating me like I am. Your arrogance is distracting and further frustrating for me on this side of the fence. I don't give a ****** how many times you've heard a question, that's PART OF BEING SUPPORT. If you can't handle hearing the same question and you're gonna treat the 100th or the 1000th or the 100000th person rudely for asking something the 1st or 10th or 20th person asked than you're probably doing the wrong thing. Stay off the support sites and let those who can and will help us with a little more curteousy help. Mashby, the first expert to come offer help at the beginning of the thread, at least read everything I had to say before saying anything and it showed in his/her posting.

Now as I said, I'm away of not being able to work with the current folder structure (for the reasons in blue above) .. I must use a new folder .. You and I are both talking about putting fresh files in a folder - except you are telling me to delete the contents of the current folder minus the settings.php/BAK where I am talking about the fresh set of files in a different file to be renamed to 'SMF' (so, the same outcome but a slightly different path to the outcome since I can not work in that existing 'SMF' folder) and I was talking about using the settings as I read them from settings.php where, again, you're saying to use the actual file. You're telling me I am completely wrong, but you're basically telling me the exact thing I was talking about doing - except that in my explanation I am thinking about the fact that I can not use that existing 'SMF' folder while you're trying to tell me to use it.

So - color me confused; and paint me completely frustrated.

[Arantor]

Except that what you're trying to do isn't going to work the way you think it is.

You need to get GoDaddy to release the restriction on that folder.

[Rayvon]

Except that what you're trying to do isn't going to work the way you think it is.

You need to get GoDaddy to release the restriction on that folder.

Would you please just stop posting. Thanks. 

THEY WILL NOT DO ANYTHING WITH THAT FOLDER THEY WILL NOT SAY ANYTHING ABOUT THAT FOLDER THEY WILL ONLY BLAME MALWARE PROTECTION FOR THAT FOLDER ISSUE AND I DO NOT KNOW HOW MANY MORE WAYS I CAN EXPLAIN THAT.

[Arantor]

Except that what you're trying to do still isn't going to actually work properly. Even if you do create the parallel install, and then update both the files and the database to point to the new installation location, you still have the fact that you then have to tell all your users that everything's moved in the first place - since you won't be able to put it into the original folder in the first place, meaning that you still don't actually solve your original problem.

* ‽ is only formerly of the dev team, knows nothing at all about how any of this stuff works.

[Rayvon]

Except that what you're trying to do still isn't going to actually work properly. Even if you do create the parallel install, and then update both the files and the database to point to the new installation location, you still have the fact that you then have to tell all your users that everything's moved in the first place - since you won't be able to put it into the original folder in the first place, meaning that you still don't actually solve your original problem.

* ‽ is only formerly of the dev team, knows nothing at all about how any of this stuff works.

You do understand how renaming folders works though, right?

..\SMF      <- We start here, red is the folder I can not work with for the supposed malware issue that godaddy blames
..\SMF2   <- folder sitting next SMF, has the fresh set of files - just need to understand clearly the part Kindred and I are back and forth on
..\SMF *rename* ..\SMF35236326
..\SMF2 *rename* ..\SMF


So again, I ask because this is where you both keep losing me, the folder name is the same. Why do I have to re-point anything anywhere?

The fresh set of files and new folder are now blue 'SMF' because I can not do the copy/paste or delete/upload or anything at all in the red 'SMF' .. It's the exact same outcome .. Just needs the settings.php part figured out ....

[Arantor]

Except if you have the problems you claim to have, renaming wouldn't work anyway.

[Rayvon]

I have already done the folder swap successfully and switched back while testing the waters on the change before making the first post yesterday .. I already know I can rename the folder out .. I just need to make sure to have the rest of the details right before I try and keep it live ..

[Arantor]

In which case, what's the problem? Do the switch, drop the Settings files and the other folders into the new folder, new set of Sources and Themes, job done. It's ultimately the same thing we've been telling you to do, just with additional complication added by a measure we're convinced isn't necessary because this is not a claim we have heard from GoDaddy before.

[Rayvon]

Ok so now we're back full circle to my post yesterday .......................

Where I was asking for help to make sure I have those details right to make sure it's going to work .... Where instead I got lambasted ...

I have never seen an issue like this before either and I could not find anything about it in google searches - this is why I deduced the only possible option is to eliminate the folder (and eventually godaddy when package expires) and work in a 'new' folder as I had originally suggested ....

[Arantor]

As opposed to talking to GoDaddy support about it like we suggested?

[Rayvon]

The support guy I had on the phone wrote it off as their server's malware protection and didn't look further into it .. Took a bit of playing to even get the 2.0.8 upgrade to go because every time I upload files it disappears immediately after showing a successful upload message (part of the malware thing he suggested) so I couldn't get the 2.0.7 stable without effort to take it (I had to keep restoring the 2.0.7 source\post.php from a godaddy server image from the day prior every time I tried to update it via ftp/godaddy file manager/dreamweaver) .. It still deletes files when I try to overwrite/upload anywhere in the SMF folder although now editing the existing files seems to allow them to be uploaded when the edit is saved [I use the remote server option, right click the file and 'open' - do the edits and it uploads when I save] ..

And yes I know there's a larger issue ... As I said in the thread already, thanks for reading it in full before being a jackass to me by the way, they already resigned to just writing it off as malware protection [size=18]and won't address it further[/size] ...  I know I'm in a rough spot, and I know that I have to be a little more creative in my resolution ... I've got nearly 20 years of coding/web experience, I'm not a complete noob ..  I'm already making plans to migrate off godaddy once this package expires .. they've had their last chance already .. been weeks I've been trying to resolve all sides of this .. I almost have no hair left ..

Then I'd be focusing on the real problem: why you can't overwrite files in the first place.

Well gee, maybe that should have been the first thing I did ...

And yes I know there's a larger issue ... As I said in the thread already, they already resigned to just writing it off as malware protection and won't address it further ... ..  I'm already making plans to migrate off godaddy once this package expires .. they've had their last chance already .. been weeks I've been trying to resolve all sides of this .. I almost have no hair left ..

I'm past that and just trying to get by without losing my users/posts till i grt off their server and leave that issue behind ...

The server deleted a bunch of forum phps .. And the permissions got changed on all the files/folders (I found a thread from 2007 here on simplemachines.org of this as well; changed from 755/644 to 705/604 which I've since restored to 755/644) .. The support guy I had on the phone wrote it off as their server's malware protection and didn't look further into it .. I felt like he was kinda talking to me like the forum was just newly installed rather than that it was running smoothly until only last week when this happened .. Took a bit of playing to even get the 2.0.8 upgrade to go because every time I upload files it disappears immediately after showing a successful upload message (part of the malware thing he suggested) so I couldn't get the 2.0.7 stable without effort to take it (I had to keep restoring the 2.0.7 source\post.php from a godaddy server image from the day prior every time I tried to update it via ftp/godaddy file manager/dreamweaver) .. It still deletes files when I try to overwrite/upload anywhere in the SMF folder although now editing the existing files seems to allow them to be uploaded when the edit is saved [I use the remote server option, right click the file and 'open' - do the edits and it uploads when I save] ..

I still haven't been able to resolve this anchor issue, so I've opted to reinstall/rebuild my forum over the existing database instead.

I need to do this with as little disruption and as quickly as possible; I think I have my attack plan worked out .. I just hope to have a fresh mind pick it so I can be sure it will give me exactly what I want in the end-game ..

Before starting anything, I have done a complete backup via FTP and have also done database backups through my ACP ... Of course

---

* I have created a folder on my server called 'smf2' next to my live forum in the 'smf' folder.

* In 'smf2' I have copied in the contents of Full Install of the 2.0.8 package
** I copied over the individual package files I wanted into the 'smf2\packages' folder; as well as my two custom themes into the 'smf2\themes' folder and smileys into 'smf2\smileys'

* I have come here and started typing this post 

Now from here, what I think I am to do:

* Rename 'smf' to anything else and then rename 'smf2' to 'smf' - then run the install.php and input the database settings as I read them out of the old settings.php file
** I hope this means my posts/users will remain intact

** I have a question at this point, will those packages I copied into the packages folder display and offer me the install option. Or will I need to go through the long route of re-finding them from the Simple Machines Third-party Mod Site on the 'Download Packages' tab in Package Manager? 

* The smiley's and themes I can figure out, and just completely reinstall/re-create/configure if need-be.

See, in this post here - I say rename 'smf2' to 'smf' which means that when I started all this my working directory was '..\SMF\' in which I can not work and my final working directory when I'm done will be the fresh folder with the exact same working name '..\SMF\' which would be the fresh set of files taking the same working file directory (which is why I get further confused further down when you say I'll have to change URLs and etc) ... Reinstalling the mods is child's play, if I have to do that I am ok with that .. All that is important is saving my users/posts ...

No.
No.
No.

Just read the FAQ on how to upload a clean set of forum files.

My problem of the server deleting files when I try to overwrite them in the current SMF folder has not ended.

I can not overwrite the contents of the folder with the upgrade and must use a new folder [and so logically, a new package since I can't 'upgrade' what doesn't exist].

If I overwrite, I have to go back into the images to restore files from a previous day. Unfortunately, even trying to restore back to two days before the issues started (that led to my OP), the problem wasn't able to be resolved.

Ok - so delete the files in the old directory, or use a new directory with the same name ... Same end-game ... New contents in the folder titled 'smf' ... What's the difference? I have the files in a folder, I need to make the switch over since I can't work within the existing 'smf' folder ...

I just need to make sure the old database is hooked to the new fileset ..

And yes I know there's a larger issue ... As I said in the thread already, thanks for reading it in full before being a jackass to me by the way, they already resigned to just writing it off as malware protection and won't address it further ...  I know I'm in a rough spot, and I know that I have to be a little more creative in my resolution ... I've got nearly 20 years of coding/web experience, I'm not a complete noob ..  I'm already making plans to migrate off godaddy once this package expires .. they've had their last chance already .. been weeks I've been trying to resolve all sides of this .. I almost have no hair left ..

[color=ff0000]well, you delete the files... WITH THE EXCEPTION of Settings.php and Settings_bak.php[/color]


that is the difference.

The way you are proposing to do it - you will have to recreate the forum, change the database settings, change the forum urls and paths for the system and potentially for mods...   and basically is that many more steps to screw up.

The way I am telling you to do it, you don't have to change anything. You load a fresh set of files, but keep the old configuration...  and you are reinstalled with a clean copy of code.

So again, you're telling me to use the information from settings.php (except you're telling me to use the actual file rather than just the settings details) -- but you're telling me to do so and still trying to work around the old 'SMF' folder that I have already said multiple times I can not work in - I must use a different folder (of which I am giving the same name - thus, no changes to URLs or database or anything) ..

[color]Why would i have to change any urls? The folder name remains the same in what i posted ..

You're suggesting exactly what i said .. a fresh set of files in a new folder titled 'smf' in place of the current folder titled 'smf' [which would be renamed so the folder with the new filed can take this folder name] using the details from the settings.php file - except that you're telling me to just keep the same settings files [which comes back to why i need a new folder again since i can't upload or overwrite to the current folder named 'smf' as i discovered over the past couple weeks trying the upgrade package] ..[/color]

I've been working on this for weeks with no help and only walls and refusal to help (godaddy writing off the malware issue - which makes zero sense if all those files are perfectly fine in another folder sitting parallel to the folder that apparently is being ransacked by the malware protection -- pretty inconsistent malware protection I'd say) while I have my users on my ass derailing every thread on the forum to complain about this 'New' anchor problem .. I have gone through literally everything my ~20 years of coding has at my fingertips on my own .. No I do not know it all, but I am a bit further ahead than you guys keep treating me like I am. Your arrogance is distracting and further frustrating for me on this side of the fence. I don't give a ****** how many times you've heard a question, that's PART OF BEING SUPPORT. If you can't handle hearing the same question and you're gonna treat the 100th or the 1000th or the 100000th person rudely for asking something the 1st or 10th or 20th person asked than you're probably doing the wrong thing. Stay off the support sites and let those who can and will help us with a little more curteousy help. Mashby, the first expert to come offer help at the beginning of the thread, at least read everything I had to say before saying anything and it showed in his/her posting.

Now as I said, I'm away of not being able to work with the current folder structure (for the reasons in blue above) .. I must use a new folder .. You and I are both talking about putting fresh files in a folder - except you are telling me to delete the contents of the current folder minus the settings.php/BAK where I am talking about the fresh set of files in a different file to be renamed to 'SMF' (so, the same outcome but a slightly different path to the outcome since I can not work in that existing 'SMF' folder) and I was talking about using the settings as I read them from settings.php where, again, you're saying to use the actual file. You're telling me I am completely wrong, but you're basically telling me the exact thing I was talking about doing - except that in my explanation I am thinking about the fact that I can not use that existing 'SMF' folder while you're trying to tell me to use it.

So - color me confused; and paint me completely frustrated.

Except that what you're trying to do isn't going to work the way you think it is.

You need to get GoDaddy to release the restriction on that folder.

Would you please just stop posting. Thanks. 

THEY WILL NOT DO ANYTHING WITH THAT FOLDER THEY WILL NOT SAY ANYTHING ABOUT THAT FOLDER THEY WILL ONLY BLAME MALWARE PROTECTION FOR THAT FOLDER ISSUE AND I DO NOT KNOW HOW MANY MORE WAYS I CAN EXPLAIN THAT.

It's like you keep saying the same thing over and over and over, and it's like I keep saying the same thing over and over and over ...

They will not address it further. The subsequent phone calls have not got me anything more than 'malware protection' ... You can keep telling me the same thing over and over - but it's not going to get us anywhere .... How can you not comprehend this? Do I need to translate this into some other language for you? You are not helping by suggesting it over and over, you are just getting me more and more agitated and it's not fair to anyone at all. Just please stop suggesting to talk to godaddy. Please stop suggesting to talk to godaddy. K? Please? No godaddy.

[Arantor]

So next week when your new installation gets similarly reflagged because you tried to bypass their malware protection... what then?

[Rayvon]

Well I would hope and assume that SMF is not malware, and whatever the glitch/issue/headache/pain-in-the-ass/problem is with the red 'SMF' folder will remain with and go away with the red 'SMF' folder after I delete it ..

[Arantor]

It isn't, but that doesn't mean GoDaddy won't reflag it for whatever criteria caused them to flag it the first time around...

[Rayvon]

Is that not the purpose for using the fresh files in this case?

The blue SMF folder [currently on my server as 'SMF2'] hasn't been flagged nor has any other SMF forumsI know on godaddy and nor have other SMF forums hosted on my server .... Only something with this current red 'SMF' folder ...

[Arantor]

Well, presumably you had clean files to start with, yes? Something between how they started and what they are now caused GoDaddy to flag them. Why wouldn't they reflag them next time, especially if you install the same mods, etc.?

[Rayvon]

Then that's an issue i'll deal with down the road and, if i can get this base forum up, can get back to again while i figure out what mod may have caused the problem ............. if a mod really did ..... but there's no logical sense to believe it will .. the behaviour doesn't match up ..

[Arantor]

Except the solution down the road will be a rerun of what has just transpired, making the whole endeavour futile.

[Rayvon]

Have you nothing better to do than troll a support forum?

[Kindred]

nope...   he's the most helpful troll in the world. He even continues to try to help people despite the fact that they refuse to listen to the advice of the experts.

[Arantor]

I'm not trolling. I'm pointing out the likely scenario that will occur based on what has already occurred.

No, that's not helpful, Kindred. That's just masochistic stupidity on my part. Gluttony for punishment.

[Rayvon]

If it continues to happen again, that's a godaddy issue that will ultimately be resolved when I get off their server. Getting the files in the folder back to working condition in the moment is an SMF issue - and one that I can rinse and repeat till getting off the godaddy server if this possibly-just-a-band-aid solution works. Mods are childsplay to install, and easy rule out as each change is made where/when one might be causing the problem.

[Steve]

No, that's not helpful, Kindred. That's just masochistic stupidity on my part. Gluttony for punishment.

Sometimes you have the patience of a saint ... sometimes ... like now ...

[Arantor]

And all the while I'm debugging a mod for 2.0 that's built out of code I wrote for 2.1 (which has the same bug but would be solved differently), for a feature I personally never ever needed in the first place. Glutton for punishment indeed.

[butchs]

nope...   he's the most helpful troll in the world. He even continues to try to help people despite the fact that they refuse to listen to the advice of the experts.

He's "Da Man"!

[Rayvon]

I still haven't been able to resolve this anchor issue, so I've opted to reinstall/rebuild my forum over the existing database instead.

I need to do this with as little disruption and as quickly as possible; I think I have my attack plan worked out .. I just hope to have a fresh mind pick it so I can be sure it will give me exactly what I want in the end-game ..

Before starting anything, I have done a complete backup via FTP and have also done database backups through my ACP ... Of course

---

* I have created a folder on my server called 'smf2' next to my live forum in the 'smf' folder.

* In 'smf2' I have copied in the contents of Full Install of the 2.0.8 package
** I copied over the individual package files I wanted into the 'smf2\packages' folder; as well as my two custom themes into the 'smf2\themes' folder and smileys into 'smf2\smileys'

* I have come here and started typing this post 

Now from here, what I think I am to do:

* Rename 'smf' to anything else and then rename 'smf2' to 'smf' - then run the install.php and input the database settings as I read them out of the old settings.php file
** I hope this means my posts/users will remain intact

** I have a question at this point, will those packages I copied into the packages folder display and offer me the install option. Or will I need to go through the long route of re-finding them from the Simple Machines Third-party Mod Site on the 'Download Packages' tab in Package Manager? 

* The smiley's and themes I can figure out, and just completely reinstall/re-create/configure if need-be.

No.
No.
No.

Just read the FAQ on how to upload a clean set of forum files.

Used the settings.php settings as I read them out of the old file with a new folder renamed to 'SMF' ....

And to answer my question, I did get the install option copying the packages folder over.

Smileys, themes all in place. Mods are mostly re-installed. So far no problems, nothing flagged as malware in them.


Note to Devs - those that care:
To GoDaddy's credit, I did notice after switching over to CuteFTP (as opposed to FileZilla, WSFTP, Dreamweaver FTP or even GoDaddy's own file manager/FTP I've used in testing over the past few weeks while working through all this) that the log file actually pops up with a malware detected notice on certain files, all from within both 2.0.8 packages directly off the downloads site here - and mostly all the same files getting flagged.


(uploaded the extracted files, of course)

A couple examples:
COMMAND:>   [7/18/2014 12:45:29 AM] STOR ManageErrors.php
      [7/18/2014 12:45:29 AM] 150 Accepted data connection
      [7/18/2014 12:45:30 AM] 226-File successfully transferred
      226-0.441 seconds (measured here), 31.61 Kbytes per second
      226 *** MALWARE DETECTED ***

COMMAND:>   [7/18/2014 12:45:45 AM] STOR MoveTopic.php
      [7/18/2014 12:45:45 AM] 150 Accepted data connection
      [7/18/2014 12:45:46 AM] 226-File successfully transferred
      226-0.554 seconds (measured here), 38.68 Kbytes per second
      226 *** MALWARE DETECTED ***

COMMAND:>   [7/18/2014 12:46:06 AM] STOR SendTopic.php
      [7/18/2014 12:46:06 AM] 150 Accepted data connection
      [7/18/2014 12:46:07 AM] 226-File successfully transferred
      226-0.511 seconds (measured here), 37.86 Kbytes per second
      226 *** MALWARE DETECTED ***

COMMAND:>   [7/18/2014 12:46:08 AM] STOR Subs-Auth.php
      [7/18/2014 12:46:08 AM] 150 Accepted data connection
      [7/18/2014 12:46:09 AM] 226-File successfully transferred
      226-0.777 seconds (measured here), 32.45 Kbytes per second
      226 *** MALWARE DETECTED ***

[Kindred]

Since I can guarantee that there is no malware in the files downloaded from here, there is either a problem in your computer that is inserting malware, or your program is buggy as he'll.

[Arantor]

Or it's GoDaddy.

[Rayvon]

I'd blame godaddy as well, but you're welcome to keep the hostilities on me and "my" buggy program Kindred .. Though I can't possibly figure out which program of mine you'recalling buggy to create these upload issues with the code you develop ..

Aaannnyyywwayyssss - I just wanted to share now that the headaches clear and my problem's resolved ... Those very same files downloaded directly from this site to my work computer (where i am right now) ..  Didn't touch my computer at all and still flagged/deleted .. GoDaddy's malware software doesn't like something in the 2.0.8 coding ... I don't know what to tell ya .. GoDaddy won't say anything further than "it's malware and we can't do anything" even when I try to point out SMF is one of their three offered forum softwares ...

[Arantor]

* ‽ wonders how long it will be before the new files get flagged as malware and we go back on the merry-go-round again.