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Author Topic: Account deletion process modifications  (Read 4740 times)

Offline SusanTN

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Account deletion process modifications
« on: November 18, 2014, 03:06:01 PM »
We recently experienced a surge in deletion requests due to some combative members.

Currently the user submits their request, staff have to pm, and wait for a response from the user to see why they are deleting. With the passage of time members were giving bs reasons, but if we had asked them right after they came to the decision to request deletion they would be more likely to be honest about the real source of their problem.

So, it would be nice if when a member requests deletion that there is a reason box that the user has to fill out in order to be able to submit their request.

They should be able to submit their request if they type anything in the box at all.

The reason should appear on the members awaiting approval page. 

While you are in that area of the code, it would also be nice to show the members number of posts on the delete request page. Consider removing email and IP address it's really pointless. As you can simply click on the members name to view the members profile.

From:

ID    Username    Email Address    IP address    Date Registered

To:

ID    Username         Posts              Date Registered         Reason for  deletion

Offline Kindred

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Re: Account deletion process modifications
« Reply #1 on: November 18, 2014, 03:10:30 PM »
this, of course, only matters if you require admin approval to delete accounts...
Please do not PM, IM or Email me with support questions.  You will get better and faster responses in the support boards.  Thank you.

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Offline SusanTN

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Re: Account deletion process modifications
« Reply #2 on: November 18, 2014, 03:45:02 PM »
Would I have asked for the feature if that was not the case? Does the fact that someone doesn't use the feature, make the feature any less important for those who do?

I have 1,374,882 Posts in 133,075 Topics by 14,925 Members, and I can tell you this is an essential feature for me.

Offline Illori

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Re: Account deletion process modifications
« Reply #3 on: November 18, 2014, 03:51:13 PM »
if it is essential, then you should make a mod request as it may be a long time if ever that this gets added to SMF.

Offline margarett

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Re: Account deletion process modifications
« Reply #4 on: November 18, 2014, 05:49:14 PM »
This actually exists for 1.1.x
http://custom.simplemachines.org/mods/index.php?mod=1093

Too bad it was never updated for 2.0...
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Offline SusanTN

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Re: Account deletion process modifications
« Reply #5 on: November 18, 2014, 06:37:54 PM »
This should not be a mod, it should be core functionality.

Offline Kindred

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Re: Account deletion process modifications
« Reply #6 on: November 18, 2014, 06:39:54 PM »
Why?

If it was in such demand, it would have either been made as a mod for 2.0 or people would have been requesting it more often than once in 5 years...
Please do not PM, IM or Email me with support questions.  You will get better and faster responses in the support boards.  Thank you.

"Loki is not evil, although he is certainly not a force for good. Loki is... complicated."