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Email Activation not working

Started by ///M3Power, April 08, 2017, 05:34:17 PM

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///M3Power

Hello,

On my freshly installed SMF 2.0.13 Email Activation is not working. Saying with the other words if I register and enter my email it says that activation link has been sent to my email. But after mins/hrs of waiting email isnt coming. So what's the problem. Anyone knows what's the reason of not receiving an email? Here is my "Registration Settings" screenshot:


Kindred

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Украина

Please do not PM, IM or Email me with support questions.  You will get better and faster responses in the support boards.  Thank you.

"Loki is not evil, although he is certainly not a force for good. Loki is... complicated."

GL700Wing

The activation messages may be getting marked as spam/junk by your email account provider and if you have your mail client configured to automatically delete spam/junk messages you won't ever receive them.

Also, if you are using a web based email account (eg, hotmail, gmail) to register you may be able to find the activation messages in the spam/junk mail folders if you access the email account using a web browser.
Life doesn't have to be perfect to be wonderful ...

///M3Power

Quote from: GL700Wing on April 08, 2017, 06:18:23 PM
The activation messages may be getting marked as spam/junk by your email account provider and if you have your mail client configured to automatically delete spam/junk messages you won't ever receive them.

Also, if you are using a web based email account (eg, hotmail, gmail) to register you may be able to find the activation messages in the spam/junk mail folders if you access the email account using a web browser.

Yes, indeed. I've found my Email Activation Links in spam folder. What to do so they don't appear in the spam but in the regular section of email? Btw that was gmail I was using.

Kindred

#4
For you? White-listing the address.  For your users, nothing you can do
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Украина

Please do not PM, IM or Email me with support questions.  You will get better and faster responses in the support boards.  Thank you.

"Loki is not evil, although he is certainly not a force for good. Loki is... complicated."

Arantor

Well, there's a bunch of things that can be done but it's unlikely your host would support the best ones.
No good deed goes unpunished / All helpful urges should be circumvented

I have something to say: it's better to burn out than to fade away. There can be only one.

///M3Power

Well, there must be a way to do something about this. Then how does other pages/forums don't get their email link activation in spam/junk folder?

I've sent a support ticket to SORBS (Spam and Open Relay Blocking System) to guide me on how to resolve my issue.

Also what does my webhost has to do with it? If it has something with it then what should I do regarding to them? I believe they could assist me with anything.

Any advice from you would be of great help since it's important for me that my users register through email activation link to prevent fake e-mails.

Kind regards.

Arantor

Ask them whether they can support DKIM signing of outbound emails.

Actually, wait a minute, how do you have emails set up? If you're using a domain but sending through Gmail, odds are that looks like spam outright.
No good deed goes unpunished / All helpful urges should be circumvented

I have something to say: it's better to burn out than to fade away. There can be only one.

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