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Author Topic: Couple of rather annoying bugs  (Read 6578 times)

Offline Beowulf1976

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Re: Couple of rather annoying bugs
« Reply #20 on: June 04, 2017, 06:26:23 PM »
I allowed one of the techy people at the new server to log in to replicate the issue, they THOUGHT they had found the issue as one of their Mod_Sec rules was being triggered... but they whitelisted it and it had no effect:


11:21:34 PM Jessica R This appears to be an error with the program itself. Generally, with mod security rules, you would run into a 403 or a 404 error. This is the exact mod security rule that came up for
friendsofinigo.com/forum:
  • Rule ID: 900408
  • Times Hit: 11
  • URLS Affected: /forum/index.php
  • Description: register POST logging


11:21:54 PM Jessica R I white listed that here: eigsh@wizard2 > whitelist friendsofinigo.com add gator4033 900408
  • Whitelisting rule 900408 for friendsofinigo.com
  • Testing apache configuration...
  • Configuration good! Restarting Apache...DONE!


The issue is still not resolved. The CORE FEATURES cannot be applied, they just close when you click on the "ON" button, and the duplication error still exists.
“Them as can do has to do for them as can't. And someone has to speak up for them as has no voices.”

Offline Illori

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Re: Couple of rather annoying bugs
« Reply #21 on: June 04, 2017, 07:22:40 PM »
are you clicking on the power button or the heading of the feature?

Offline Beowulf1976

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Re: Couple of rather annoying bugs
« Reply #22 on: June 04, 2017, 07:37:43 PM »
The power button, trying to "switch it on"? Am I being dumb?
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Offline Beowulf1976

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Re: Couple of rather annoying bugs
« Reply #23 on: June 04, 2017, 07:38:50 PM »
The headings of the features are actually greyed out, not actionable
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Offline Illori

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Re: Couple of rather annoying bugs
« Reply #24 on: June 04, 2017, 08:58:19 PM »
The power button, trying to "switch it on"? Am I being dumb?

so you click the power button one time and it sends you back to the admin page? i think you have something that has done a bad edit or similar to cause this issue. might help to start over with fresh files.

Offline Arantor

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Re: Couple of rather annoying bugs
« Reply #25 on: June 05, 2017, 12:38:06 AM »
Especially as clicking the button should do nothing beyond changing the image if you have JavaScript enabled, it doesn't do anything like reload the page.
Don’t try to tell me that some power can corrupt a person. You haven’t had enough to know what it’s like.

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Offline Beowulf1976

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Re: Couple of rather annoying bugs
« Reply #26 on: June 05, 2017, 08:02:41 AM »
so you click the power button one time and it sends you back to the admin page? i think you have something that has done a bad edit or similar to cause this issue. might help to start over with fresh files.

Can you please remind me what starting with fresh files will do to my forum? Does it reset everything except for members and topics etc? So I'd have to reinstall my mods and my theme and images that I have installed ie.. post icons, anything graphic that I have implemented?
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Offline Beowulf1976

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Re: Couple of rather annoying bugs
« Reply #28 on: June 05, 2017, 09:31:36 AM »
https://wiki.simplemachines.org/smf/How_to_upload_a_fresh_set_of_files

Thank you for your assistance AND patience. Once all the files have uploaded I shall update whether my issue is fixed or not. Thanks again :)
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Offline Beowulf1976

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Re: Couple of rather annoying bugs
« Reply #29 on: June 05, 2017, 10:10:45 AM »
Installed fresh set of files and still I'm having the issue :(
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Offline Illori

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Re: Couple of rather annoying bugs
« Reply #30 on: June 05, 2017, 10:16:55 AM »
have you tried in more then 1 browser?
can you try doing a clean install a different folder and see if you can duplicate the issue there?

Offline Beowulf1976

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Re: Couple of rather annoying bugs
« Reply #31 on: June 05, 2017, 10:25:59 AM »
I recorded a video so you can see it happening:

https://youtu.be/Vv5PqbAIVs0
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Offline Beowulf1976

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Re: Couple of rather annoying bugs
« Reply #32 on: June 05, 2017, 10:26:40 AM »
have you tried in more then 1 browser?
can you try doing a clean install a different folder and see if you can duplicate the issue there?

Multiple browsers and multiple devices (PC, Chromebook, Android Phone, Another PC) all produce the same error

I just did the fresh files install, what do you mean? Do you mean install a new "dummy" forum? Not sure my host will allow two separate SMF installations but I can try if that's what you mean?


PS. Also tried in incognito mode on chrome in case it was caused by an extension/addon etc
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Offline Dzonny

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Re: Couple of rather annoying bugs
« Reply #33 on: June 05, 2017, 10:36:12 AM »
Your host should allow you to have multiple CMS systems, just create separated database. I would try with clean SMF install in test directory to see how it'll behave.

I'm guessing that some of the mods installed is causing this error, or badly uninstalled mod from earlier maybe.

Offline Beowulf1976

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Re: Couple of rather annoying bugs
« Reply #34 on: June 05, 2017, 11:15:53 AM »
Your host should allow you to have multiple CMS systems, just create separated database. I would try with clean SMF install in test directory to see how it'll behave.

I'm guessing that some of the mods installed is causing this error, or badly uninstalled mod from earlier maybe.

Nope, it was still doing it on the fresh files where NO mods were installed at all. :(
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Offline Dzonny

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Re: Couple of rather annoying bugs
« Reply #35 on: June 05, 2017, 12:19:54 PM »
Can you switch theme back to default and see if that happens again?

Offline Beowulf1976

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Re: Couple of rather annoying bugs
« Reply #36 on: June 05, 2017, 01:26:56 PM »
Can you switch theme back to default and see if that happens again?

also does it on the default or the core themes
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Offline Arantor

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Re: Couple of rather annoying bugs
« Reply #37 on: June 05, 2017, 01:27:58 PM »
If it was doing it on fresh files, that implies it's something elsewhere on the server, e.g. security software in a higher up folder, or your hosts security settings like mod_security.
Don’t try to tell me that some power can corrupt a person. You haven’t had enough to know what it’s like.

No good deed goes unpunished / No act of charity goes unresented.

Offline Beowulf1976

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Re: Couple of rather annoying bugs
« Reply #38 on: June 05, 2017, 03:02:17 PM »
If it was doing it on fresh files, that implies it's something elsewhere on the server, e.g. security software in a higher up folder, or your hosts security settings like mod_security.
My Host said that mod_security is NOT being triggered. If it's not being triggered then it's not being triggered.


This is like any problem one place blames the other constantly and one never gets to the solution.
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Offline Steve

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Re: Couple of rather annoying bugs
« Reply #39 on: June 05, 2017, 04:38:08 PM »
I feel your frustration ... maybe you could ask if one of the coders (of which I'm not one) could take a look?
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