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Upgrade from 1.1.21 to 2.0.14 stalls

Started by Ooypunk, June 03, 2017, 11:17:19 AM

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Sir Osis of Liver

Can't come up with it.  Looks like you're running php 5.5 and MySQL 5.7, shouldn't be any problem there.  You can upgrade to php 5.6, but don't think that will fix it.  PM the forum link, let's see what you've got.
Ashes and diamonds, foe and friend,
 we were all equal in the end.

                                     - R. Waters

Catalyst

If you two come up with the solution can you post it here?

Sir Osis of Liver

Check your error log, is it huge?  Worked on a couple of forums that had gigabyte log_errors table, don't recall if that's what affected upgrade.
Ashes and diamonds, foe and friend,
 we were all equal in the end.

                                     - R. Waters

Ooypunk

Quote from: Sir Osis of Liver on June 15, 2017, 04:21:16 PM
Check your error log, is it huge?  Worked on a couple of forums that had gigabyte log_errors table, don't recall if that's what affected upgrade.
Large, but not huge, I'd say: 56 MB.

Ooypunk

Quote from: Sir Osis of Liver on June 14, 2017, 10:44:48 PM
Can't come up with it.  Looks like you're running php 5.5 and MySQL 5.7, shouldn't be any problem there.  You can upgrade to php 5.6, but don't think that will fix it.
I don't think I have that power, using a Plesk admin panel.

QuotePM the forum link, let's see what you've got.
Will do.

Sir Osis of Liver

Getting what appears to be a server maintenance shutdown notice at your link -

  Onderhoud
  Het forum is tijdelijk gesloten wegens onderhoud. Excuses voor het ongemak.


Have you tried emptying error log, then run upgrade.php?


Ashes and diamonds, foe and friend,
 we were all equal in the end.

                                     - R. Waters

Ooypunk

Quote from: Sir Osis of Liver on June 16, 2017, 01:26:34 PM
Getting what appears to be a server maintenance shutdown notice at your link -

  Onderhoud
  Het forum is tijdelijk gesloten wegens onderhoud. Excuses voor het ongemak.
Sorry, I forgot to turn that off.
Now it shows an error message.

QuoteHave you tried emptying error log, then run upgrade.php?
I haven't. Which error log do you mean?

Sir Osis of Liver

That's a database error, you may have a partially upgraded db.  Can you restore the forum to working 1.1.21?
Ashes and diamonds, foe and friend,
 we were all equal in the end.

                                     - R. Waters

Ooypunk

Quote from: Sir Osis of Liver on June 17, 2017, 04:01:15 PM
That's a database error, you may have a partially upgraded db.  Can you restore the forum to working 1.1.21?
Done. I don't see any errors. :|

Sir Osis of Liver

Ashes and diamonds, foe and friend,
 we were all equal in the end.

                                     - R. Waters


Sir Osis of Liver

Looks like a vanilla install.  If you can pm access to your host control panel, I'll try upgrade tonight.
Ashes and diamonds, foe and friend,
 we were all equal in the end.

                                     - R. Waters

Ooypunk

Quote from: Sir Osis of Liver on June 28, 2017, 12:46:49 PM
Looks like a vanilla install.
Quite, that's why I don't understand updating is such a hassle.

QuoteIf you can pm access to your host control panel, I'll try upgrade tonight.
I couldn't find your email address, so I could not register you. If you could be so kind to do so yourself, I'll give you access as soon as I see it.

Sir Osis of Liver

Need cpanel access, or at minimum ftp access, to upgrade forum.  Will be on a while tonight.
Ashes and diamonds, foe and friend,
 we were all equal in the end.

                                     - R. Waters

Ooypunk

Quote from: Sir Osis of Liver on June 28, 2017, 09:56:28 PM
Need cpanel access, or at minimum ftp access, to upgrade forum.  Will be on a while tonight.
Please tell me what you would upload? I am not allowed to give you that access, unfortunately.

Sir Osis of Liver

It's difficult to guess what's wrong without access to the forum.  Rereading this topic, it's possible you damaged the 1.1.15 database in your first upgrade attempt.  You're currently running 1.1.21, but as guest can't see enough of the forum to determine if it's running normally.  I've registered as Sir Osis, can you activate?  Would be helpful if you could give me temporary admin access, would like to have a look at your logs, package manager, and several other things.
Ashes and diamonds, foe and friend,
 we were all equal in the end.

                                     - R. Waters

Ooypunk

Quote from: Sir Osis of Liver on July 17, 2017, 01:15:04 PM
It's difficult to guess what's wrong without access to the forum.  Rereading this topic, it's possible you damaged the 1.1.15 database in your first upgrade attempt.  You're currently running 1.1.21, but as guest can't see enough of the forum to determine if it's running normally.
I'd guess so too, but I don't know where to look.

QuoteI've registered as Sir Osis, can you activate?  Would be helpful if you could give me temporary admin access, would like to have a look at your logs, package manager, and several other things.
You should have access now. Thanks in advance.

Sir Osis of Liver

Everything seems to be working normally in 1.1.21.  Calendar was throwing an error, you had max year set to 2016, changed it to 2020 and it's fine.  No mods installed, just upgrade patches.  You're logging a lot of preg_replace(): errors because you're running 1.1.21 in php 5.5.  Cleared error log.  Your database is small, can't see any reason why upgrade is failing. 

- Do you have access to server logs?  Look for a file named error_log or something similar in your forum root or
account root.
- Are you uploading 2.0.14 large upgrade package to forum root?
- Running upgrade.php by direct link to forum root?
- Who is your host?

Ashes and diamonds, foe and friend,
 we were all equal in the end.

                                     - R. Waters

Ooypunk

Quote from: Sir Osis of Liver on July 17, 2017, 10:46:15 PM
Everything seems to be working normally in 1.1.21.  Calendar was throwing an error, you had max year set to 2016, changed it to 2020 and it's fine.  No mods installed, just upgrade patches.  You're logging a lot of preg_replace(): errors because you're running 1.1.21 in php 5.5.  Cleared error log.  Your database is small, can't see any reason why upgrade is failing. 

- Do you have access to server logs?  Look for a file named error_log or something similar in your forum root or
account root.
It's a bit large, but yes.

Quote- Are you uploading 2.0.14 large upgrade package to forum root?
Yes.

Quote- Running upgrade.php by direct link to forum root?
Not sure what you mean by that. I start the upgrade by visiting the forum, then changing in the address bar "index.php" to "upgrade.php" and hit enter.

Quote- Who is your host?
WebReus

Sir Osis of Liver

If you can pm FTP access (server/username/password) will see what I can do.
Ashes and diamonds, foe and friend,
 we were all equal in the end.

                                     - R. Waters

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