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Author Topic: Unsubscribe from newsletter  (Read 2202 times)

Offline Uncle666Sam

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Unsubscribe from newsletter
« on: November 22, 2017, 03:57:57 AM »
Hi there,

sorry I haven't found any forum I could post this question:
I want to unsubscribe from the newsletter. But it seems to be not possible. The footer of the mail says that this should be an option inside the forum but it isn't. And every link which should directly point to the correct page to unsubscribe is just showing my profile. So can anyone help me please and tell me how I can unsubscribe?

Online Gwenwyfar

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Re: Unsubscribe from newsletter
« Reply #1 on: November 22, 2017, 05:08:54 AM »
Modify Profile -> Notifications

Offline Arantor

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Re: Unsubscribe from newsletter
« Reply #2 on: November 22, 2017, 05:10:14 AM »
Doesn't work if you don't have 10 posts...
To assume is to hope that those who came before had the presence of mind and capacity to implement the dreams of those who would come after.

You either die a hero or live long enough to see yourself become the villain. It seems you have chosen which, and now I must do the same.

Online Gwenwyfar

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Re: Unsubscribe from newsletter
« Reply #3 on: November 22, 2017, 05:12:47 AM »
Well that sucks. Is this (somehow) intentional or a permissions oversight?

Offline Arantor

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Re: Unsubscribe from newsletter
« Reply #4 on: November 22, 2017, 05:25:34 AM »
It's to prevent spam users who don't have 10 useful posts setting a website or signature, but the one permission for profile data also removes access to notifications settings.
To assume is to hope that those who came before had the presence of mind and capacity to implement the dreams of those who would come after.

You either die a hero or live long enough to see yourself become the villain. It seems you have chosen which, and now I must do the same.

Offline Uncle666Sam

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Re: Unsubscribe from newsletter
« Reply #5 on: November 22, 2017, 05:48:47 AM »
ok then I delete my account - should work too. Thx for your help

Offline Arantor

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Re: Unsubscribe from newsletter
« Reply #6 on: November 22, 2017, 06:12:50 AM »
I did flag it up to the admin people so they could sort this for you...
To assume is to hope that those who came before had the presence of mind and capacity to implement the dreams of those who would come after.

You either die a hero or live long enough to see yourself become the villain. It seems you have chosen which, and now I must do the same.

Offline CoreISP

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Re: Unsubscribe from newsletter
« Reply #7 on: November 22, 2017, 09:30:21 AM »
We've toggled it off for you. :)
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Offline FeRD_NYC

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Re: Unsubscribe from newsletter
« Reply #8 on: November 24, 2017, 04:18:35 PM »
In general I think this needs to be addressed, though, because the bottom of the newsletter emails reads:

Quote
-- please note --
This e-mail is not spam and is non-commercial. You are receiving this e-mail because you have registered at our online community and opted in to receive information e-mails on new (security) releases such as these and/or other notifications, on this email address (xxxxxxxx). If you do not wish to receive these e-mails in the future, please login to the community forum at https://www.simplemachines.org/community/index.php, and in your profile under Notifications select that you do not wish to receive the newsletter any longer. Thank you!

And provides no other way to unsubscribe. If those instructions won't work for anyone who has < 10 posts, (a) that needs to be mentioned, and/or (b) an unsubscribe method (more robust than "ask in the forums for an admin to fix it manually") needs to be provided.

Offline CoreISP

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Re: Unsubscribe from newsletter
« Reply #9 on: November 24, 2017, 08:33:10 PM »
And provides no other way to unsubscribe. If those instructions won't work for anyone who has < 10 posts, (a) that needs to be mentioned, and/or (b) an unsubscribe method (more robust than "ask in the forums for an admin to fix it manually") needs to be provided.

Its being looked in to, but it's not possible at this time.
I assume you mention this as you wish to unsubscribe - I've made the change to your profile.
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Please do not PM for support - anything else is usually OK.

Offline MissRabbit

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Re: Unsubscribe from newsletter
« Reply #10 on: November 25, 2017, 12:09:04 AM »
I would like to be removed from getting newsletter emails as well. In fact, I wouldn't mind my entire account deleted. The name of this website is familiar(ish), but I have no idea what it's about and have no clue why I have an account here. This is my first post. I don't think I would have created an account and not posted at all. Strange. Anyway, could administration please either remove me from emails or remove my account altogether? Thanks.

Offline CoreISP

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Re: Unsubscribe from newsletter
« Reply #11 on: November 25, 2017, 12:17:05 AM »
I would like to be removed from getting newsletter emails as well. In fact, I wouldn't mind my entire account deleted. The name of this website is familiar(ish), but I have no idea what it's about and have no clue why I have an account here. This is my first post. I don't think I would have created an account and not posted at all. Strange. Anyway, could administration please either remove me from emails or remove my account altogether? Thanks.

Done! :)

You may have signed up here because you've mistaken us for the owners of a website that uses our software.
That happens from time to time. Most sites using our software have our copyright + link back in the footer of the webpage which sometimes cause people to mistake us as the host/operators of said website and they try to come here with questions/help signing up/whatever.
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Please do not PM for support - anything else is usually OK.

Offline FeRD_NYC

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Re: Unsubscribe from newsletter
« Reply #12 on: November 25, 2017, 07:46:58 AM »
And provides no other way to unsubscribe. If those instructions won't work for anyone who has < 10 posts, (a) that needs to be mentioned, and/or (b) an unsubscribe method (more robust than "ask in the forums for an admin to fix it manually") needs to be provided.

Its being looked in to, but it's not possible at this time.

Well, technical hurdles re: self-service unsubscribes accepted and excepted, at least correcting the footer text of the newsletter email is certainly possible, no? So that it doesn't give patently wrong instructions? Until such time as those instructions can be made not-wrong.

I assume you mention this as you wish to unsubscribe - I've made the change to your profile.

Eh, I could take it or leave it. I'm fine to be unsubscribed, but receiving the newsletter email wasn't really bothering me. Not nearly as much as the fact that it contains bad unsubscribe instructions. I mention this because, well... because it does!

Offline Dav999

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Re: Unsubscribe from newsletter
« Reply #13 on: November 25, 2017, 11:17:35 AM »
In my humble opinion, if it is to prevent spammers from setting a website in their profile or putting links in their signature, then why not do it like this:
  • Allow everyone to modify their profile and notification settings
  • The "Anti-Spam Links" mod (which is already installed here) also applies to signatures, so spam links would be nonactive and unclickable
  • Either don't show the "Website" option for users with too few posts, or turn it off for everybody in Profile Fields. The former would probably be preferable; I know few modifications are wanted on this site in order to show what the software can do on its own, but I don't think removing the "Website" field for users with a low postcount would be very noticeable, or obscure what the software can do (on the contrary, compared to hiding multiple pages of pretty important options). But if little modification is really important, the admin panel allows the field to be turned off for everyone.

Offline CoreISP

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Re: Unsubscribe from newsletter
« Reply #14 on: November 25, 2017, 11:30:42 AM »
Quote
Eh, I could take it or leave it. I'm fine to be unsubscribed, but receiving the newsletter email wasn't really bothering me. Not nearly as much as the fact that it contains bad unsubscribe instructions. I mention this because, well... because it does!

Not exactly. The instructions are correct unless you have less than 10 posts. A line to clarify that could be added, sure - but its not patently wrong or bad instructions. Arguably merely incomplete for those with less than 10 posts. :)
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Please do not PM for support - anything else is usually OK.

Offline MartinRJ

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Re: Unsubscribe from newsletter
« Reply #15 on: November 25, 2017, 10:41:15 PM »
Please unsubscribe me from the newsletter.

Offline MartinRJ

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Re: Unsubscribe from newsletter
« Reply #16 on: November 25, 2017, 10:45:11 PM »
According to the CAN-SPAM Act, a newsletter must include a clear and conspicuous explanation of how the recipient can opt out of getting email from you in the future.

hxxp:www.ftc.gov/tips-advice/business-center/guidance/can-spam-act-compliance-guide-business [nonactive]

Offline Steve

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Re: Unsubscribe from newsletter
« Reply #17 on: November 26, 2017, 07:20:54 AM »
The newsletter is not spam nor ads. Therefore, it's not in violation of the CAN-SPAM act.

An admin will, however, unsubscribe you shortly.
Please do not PM me for support.

Offline lurkalot

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Re: Unsubscribe from newsletter
« Reply #18 on: November 26, 2017, 07:39:15 AM »
Seen a few of these removal request lately.  Would it not be an idea to explain (note) these details in the registration agreement?

Online Gwenwyfar

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Re: Unsubscribe from newsletter
« Reply #19 on: November 26, 2017, 07:42:22 AM »
Seen a few of these removal request lately.  Would it not be an idea to explain (note) these details in the registration agreement?
Maybe the welcome/activation email, I doubt anyone will read it on the agreement. Could note about the 10-post limitation as a whole as there is so much confusion over it.