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Author Topic: Unsubscribe from newsletter  (Read 2091 times)

Offline Rock Lee

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Re: Unsubscribe from newsletter
« Reply #20 on: November 26, 2017, 08:22:34 AM »
Maybe the welcome/activation email, I doubt anyone will read it on the agreement. Could note about the 10-post limitation as a whole as there is so much confusion over it.
I personally read it almost always because I have time I also want to collaborate, instead, someone wants a quick support simply do not bother reading and everything not related to what you seek is considered spam. In my opinion the newsletters SMF provides are the lowest 3 of all that I receive (in my personal email) since I have an alternate to avoid the massive spam of some pages send, I had to learn the bad with time and some do it without informing users about it ... but without leaving so much of the central theme in which I receive it seems very useful because sometimes I can not access the page and read the news such as updates to the forum it is important to apply as soon as possible! ... but is that not changed in the profile or can it be confusing things?


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Offline mojpoj

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Re: Unsubscribe from newsletter
« Reply #21 on: November 26, 2017, 09:34:21 AM »
I'm very dissappointed  >:( that I get security update (patch) emails and there is no way to unsubscribe (that I can see).

There's this from the email...

Quote
-- please note --
This e-mail is not spam and is non-commercial. You are receiving this e-mail because you have registered at our online community and opted in to receive information e-mails on new (security) releases such as these and/or other notifications, on this email address (aricshelby@yahoo.com). If you do not wish to receive these e-mails in the future, please login to the community forum at https://www.simplemachines.org/community/index.php, and in your profile under Notifications select that you do not wish to receive the newsletter any longer. Thank you

But my profile page has NO "Notifications" section.  Was this removed?

I don't have any SMF installations running, so I don't care to get the notifications.  I didn't start getting these until recently, although I've been a member for over 3 years.

Does anyone have a fix, a simple link in the email (as required by the CAN-SPAM act) or a reply with "remove" in the subject line would also work.

I hate the one of my beloved PHP tools can't properly handle unsubscribe and I have to make a whole post about it.

Offline Irisado

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Re: Unsubscribe from newsletter
« Reply #22 on: November 26, 2017, 10:05:12 AM »
Merged to existing topic on this subject.

It was not removed.  You need ten posts to be able to modify your profile.  The fix is that an administrator will take of this for you.
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Offline eDNA

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Re: Unsubscribe from newsletter
« Reply #23 on: November 26, 2017, 05:01:58 PM »
Instead of a simple unsubscribe link, you are forcing users to log in and manually unsubscribe from your news letter.
You say that  "If you do not wish to receive these e-mails in the future, please login to the community forum at https://www.simplemachines.org/community/index.php, and in your profile under Notifications select that you do not wish to receive the newsletter any longer. "

First of all the comma after the link makes the link not display. And second, after 20 minutes of looking I can't find Notifications section on my account. Please do what everyone else does and offer a simple unsubscribe link instead of frustrating users by making them jump through hoops to unsubscribe from your news letter.

Offline Sir Osis of Liver

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Re: Unsubscribe from newsletter
« Reply #24 on: November 26, 2017, 05:19:24 PM »
Oddly, I never receive notifications or newsletters from this forum.

The setting is in Profile -> Modify Profile -> Notifications ->  Receive forum newsletters, announcements and important notifications by email

It's enabled in my profile.

Offline Steve

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Re: Unsubscribe from newsletter
« Reply #25 on: November 27, 2017, 02:06:30 PM »
First of all the comma after the link makes the link not display.

Sure it does - https://www.simplemachines.org/community/index.php, ... see? :P
Please do not PM me for support.

Online vbgamer45

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Re: Unsubscribe from newsletter
« Reply #26 on: November 27, 2017, 02:24:06 PM »
I agree the process needs to be better. A link to unsubcribe with a page to confirm would be the best. I do it one of my paid mods.
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Offline jcgo16

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Re: Unsubscribe from newsletter
« Reply #27 on: November 28, 2017, 06:45:10 PM »
If you do not wish to receive these e-mails in the future, please login to the community forum at https://www.simplemachines.org/community/index.php, and in your profile under Notifications select that you do not wish to receive the newsletter any longer. Thank you!

I cant seem to find it

Offline Suki

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Re: Unsubscribe from newsletter
« Reply #28 on: November 28, 2017, 07:38:22 PM »
There is a 10 post requirement to get access to that setting (spam purposes), just reply to this message and you should be able to see it :)
Look at them. They're just asking for it. Maybe the human race deserves to be wiped out.

Offline SleePy

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Re: Unsubscribe from newsletter
« Reply #29 on: November 28, 2017, 11:29:28 PM »
Please unsubscribe me from the newsletter.
I'm very dissappointed  >:( that I get security update (patch) emails and there is no way to unsubscribe (that I can see).

[...]

But my profile page has NO "Notifications" section.  Was this removed?
If you do not wish to receive these e-mails in the future, please login to the community forum at https://www.simplemachines.org/community/index.php, and in your profile under Notifications select that you do not wish to receive the newsletter any longer. Thank you!

I cant seem to find it
I've made sure to uncheck the option to receive notifications from your profiles.


We do realize this is an issue and the problem stems from curving spammers and having to limit options for the profile edits.  At this time, the easiest thing is to simply request removal and we will take care of it.
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Offline Gwenwyfar

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Re: Unsubscribe from newsletter
« Reply #30 on: November 29, 2017, 06:28:04 AM »
I think this information about the 10 posts limit should be displayed somewhere. Maybe even at the profile of those under 10 posts. Not everyone will read it but we get this kind of confusion/complaint very often, and that's just the ones who speak out (there's always many more users that just never bother to say anything). For the ones who miss it we can still say "it's there" :P

Offline BlindWolf8

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Re: Unsubscribe from newsletter
« Reply #31 on: December 05, 2017, 09:26:06 PM »
Hello,
I registered a long time ago (probably somewhere in the area of 9 years) and would like notifications turned off for security releases.

Thanks!

Offline SleePy

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Re: Unsubscribe from newsletter
« Reply #32 on: December 05, 2017, 09:30:25 PM »
All taken care of!
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Offline BlindWolf8

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Re: Unsubscribe from newsletter
« Reply #33 on: December 10, 2017, 10:05:49 AM »