My forum link is gone...

Started by Prayerflowers, March 06, 2018, 06:56:17 PM

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Kindred

Actually, it looks like your host is one of those idiot hosts who deletes files without warning.

According to the error messages, QueryString.php is missing from your Sources folder.
Make sure that file is actually there.
If it is not, load the copy from your backup using your host Cpanel, DO NOT USER FTP, else it will be deleted again.
Слaва
Украинi

Please do not PM, IM or Email me with support questions.  You will get better and faster responses in the support boards.  Thank you.

"Loki is not evil, although he is certainly not a force for good. Loki is... complicated."

Sir Osis of Liver

I've only seen this on GoDaddy. :P  That being the case, you need to upload entire /Sources directory using file manager, other files may be missing (GD deletes around a dozen).

Ashes and diamonds, foe and friend,
 we were all equal in the end.

                                     - R. Waters

Illori

Quote from: Kindred on March 07, 2018, 08:59:08 PM
Actually, it looks like your host is one of those idiot hosts who deletes files without warning.

According to the error messages, QueryString.php is missing from your Sources folder.
Make sure that file is actually there.
If it is not, load the copy from your backup using your host Cpanel, DO NOT USER FTP, else it will be deleted again.


actually that error looks to be there because the Settings.php file is not setup correctly and other variables are missing in the other install that was made. this has nothing to do with the main install.

Prayerflowers

Thank you all so much for your responses...

My husband said he was going to try a few of those suggestions.

FYI...the forum was working fine before it disappeared...last update from smf was in Nov 2017...to smf ver 2.0.15 

Our host told us if we were wordpress they could help us but since we were not we had to find our own help through SMF

We are currently with Hostmonster and after we get our db working again we hope to move...this is a nightmare. 
Thank you again....

Gary said he will post updates from the suggestions given...

Illori

if you are wanting to move to another host, do so before you get things working as it may take longer to fix what ever your host broke then it will to get it working again on a new host.

Prayerflowers

We heard Blue Host was good...we are thinking of going that direction...

The tech from Hostmonster said he would follow-up with us the next day to see if we got it running and we never heard back...we have been with them since before 2006...we are not happy.

-Rock Lee-

If you have very good references you also have a lot of http://namecheap.com/ ... but as I would recommend it above it would be better to make the change before leaving everything in order at the first time.


Regards!
¡Regresando como cual Fenix! ~ Bomber Code
Ayudas - Aportes - Tutoriales - Y mucho mas!!!

Illori


Prayerflowers

Quote from: Rock Lee on March 06, 2018, 08:11:37 PM
Quote from: Prayerflowers on March 06, 2018, 08:05:27 PM
I called our host again...I don't know what they did to them...they said they are there but we need to know how to connect them...they were working fine.  I am worried because I had quite a few people who have posted their prayers on there...


Well you have to find out what happened because the files do not disappear because, there is always a reason. Similarly, if you have a backup copy of your updated database, it should not be a major problem to restore it (there are several related topics in the forum). If the files were and this does not connect to the database, the folder does not exist. SMF but having no file apparently marks the folder does not exist.

Regards!

Rock Lee
How can we get our back up copy to show up online?   
Gary has tried repair_settings with no luck...
Thank you



-Rock Lee-

Quote from: Prayerflowers on March 08, 2018, 12:13:39 PM
Rock Lee
How can we get our back up copy to show up online?   
Gary has tried repair_settings with no luck...
Thank you

Once the web was migrated, it would be uploading the necessary files to use the repair_settings and everything should work normally. For what I have been reading the host does not finish uploading the necessary files to show the web, I explain?


Regards!
¡Regresando como cual Fenix! ~ Bomber Code
Ayudas - Aportes - Tutoriales - Y mucho mas!!!

Prayerflowers

we are not able to go to another host right now. trying to get this running. have changed the settings.php to 777 and run the repair, but still not working. uploaded back up files using hos file manager. checked settings php and the only thing it tells me is cant find cache directory even though it is there.  thank you for your help

-Rock Lee-

If after all that still does not work ... the only viable solution is to move to another host. Since there is something they are disabling or do not want to have activated by internal policies of them. Also having the 777 permissions is not really good, one last option would be to have some previous versions (it may be with the latest updates do not take the settings) but it is not recommended to do so. Sorry if I can not help you anymore...


Regards!
¡Regresando como cual Fenix! ~ Bomber Code
Ayudas - Aportes - Tutoriales - Y mucho mas!!!

Prayerflowers

is it possible to clear the cache directory and have the program try and add the files.

-Rock Lee-

Quote from: Prayerflowers on March 08, 2018, 12:46:29 PM
is it possible to clear the cache directory and have the program try and add the files.

I just entered http://www.prayerflowers.com/prayergarden/ and I see it correctly all apparently...


Regards!
¡Regresando como cual Fenix! ~ Bomber Code
Ayudas - Aportes - Tutoriales - Y mucho mas!!!

Prayerflowers

yes.. just finished.  had to edit the index on line 114. I hid about 5 lines that were added in the last update using //. Want to thank all for the help.  have a great week!!!!

-Rock Lee-

Quote from: Prayerflowers on March 08, 2018, 01:11:36 PM
yes.. just finished.  had to edit the index on line 114. I hid about 5 lines that were added in the last update using //. Want to thank all for the help.  have a great week!!!!

I'm glad to hear that really, have a good week too. Also, remember to have backups updated by doubts always!


Regards!
¡Regresando como cual Fenix! ~ Bomber Code
Ayudas - Aportes - Tutoriales - Y mucho mas!!!

Prayerflowers

yes.. did an offline backup... not going thru that again... thanks again......

Illori

if you removed code that was added in a security patch then you might be leaving your forum open to hacking, the code was put there for a reason.

Sir Osis of Liver

The only change in index.php from 2.0.10 to 2.0.15 was addition of this code -



// Quickly catch random exceptions.
set_exception_handler(function ($e) use ($db_show_debug)
{
if (isset($db_show_debug) && $db_show_debug === true && allowedTo('admin_forum'))
fatal_error(nl2br($e), false);
else
fatal_error($e->getMessage(), false);
});



Is that what was commented out?
Ashes and diamonds, foe and friend,
 we were all equal in the end.

                                     - R. Waters

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