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Unable to load the 'PersonalMessage' template error message

Started by MRM4, April 24, 2018, 03:06:27 PM

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MRM4

A user of my board has tried to access his personal messages and gets the following error:

Unable to load the 'PersonalMessage' template

Any ideas as to what is causing this? Thanks.

Shambles

You're being a bit vague here mate...

What version of SMF? What modifications have you installed? When did this error first occur (eg, just recently)? Does it happen for other users? Is there anything reported in the forum error log?

MRM4

Version 2.0.15

Installed mods:
Tapatalk SMF 2.0
Add Facebook Like, Tweet
Stop Spammer
MessagePreviewonHover
Restrict Email Providers on Registration
Anti bot: Are you human or bot?
Ad management

Most of these have been on my board before this problem except Tapatalk and Add Facebook Like... It appears the problem is for everyone.

Kindred

is the user accessing the site via the web/computer or mobile/tapatalk?

I'd suggest uninstaling tapatalk first, myself
Слaва
Украинi

Please do not PM, IM or Email me with support questions.  You will get better and faster responses in the support boards.  Thank you.

"Loki is not evil, although he is certainly not a force for good. Loki is... complicated."

MRM4


Shambles

Quote from: Shambles
... Is there anything reported in the forum error log?

MRM4

Not sure how to show this other than copy and paste.

Apply Filter: Only show the error messages of this member B-rad51
Apply Filter: Only show the error messages of this IP address 134.167.1.1   
   Reverse chronological order of list Today at 01:12:39 PM
Apply Filter: Only show the error messages of this session 3668536e83bf5e455940fa3427c0df66
Apply Filter: Only show the errors of this type Type of error: Template 

Apply Filter: Only show the error messages of this URL

http://www.mrmracing.net/forum2/index.php?action=pm;sa=send

Apply Filter: Only show the errors with the same message

Unable to load the 'PersonalMessage' template.

Illori

in your default theme does the file PersonalMessage.template.php exist?

MRM4


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