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Author Topic: Registration agreement blank page  (Read 942 times)

Offline Black Tiger

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Registration agreement blank page
« on: June 12, 2018, 01:26:08 PM »
I've seen this on the forums a couple of times but I don't see a real solution.

Problem: In the Admin control panel, members, registration agreement, you can setup a registration agreement.
However, when I save one, I only get a blank page in there in the Admin panel.

The agreement.txt and agreement.dutch.txt are adjusted and working correctly.
So we have an English and Dutch language, both default so no utf8.

These are the mods:
1.    Remove "Last edit" mod    0.2.5
2.    Birthday On Register    1.0
3.    Child Board Removal    1.0
4.    My Posts SMF2    1.2
5.    Contact Page    3.2
6.    Project Snow 1.2
7.    Like Posts    2.0.5
8.    SMF 2.0.15 Update    1.0
9.    Redirection Topics    1.0.3

SMF version 2.0.16
PHP 5.6.36
Apache 2.4.33

Can I fix something so the page in the Admin panel is not blank anymore?
Greetings, Black Tiger

Offline Kindred

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Re: Registration agreement blank page
« Reply #1 on: June 12, 2018, 02:22:29 PM »
url?
Please do not PM, IM or Email me with support questions.  You will get better and faster responses in the support boards.  Thank you.

Offline Illori

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Re: Registration agreement blank page
« Reply #2 on: June 12, 2018, 02:25:33 PM »
have you checked your server error log to see what it says?

Offline Black Tiger

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Re: Registration agreement blank page
« Reply #3 on: June 12, 2018, 02:51:37 PM »
The url is https://www.duckfiles.org however the agreement is displaying to new users so I hope you can see anything.

@Illori: Yes. I even had it open during I pushed save. There were no entry's made in the server log neither in the error.log of the forum.
Greetings, Black Tiger

Offline Black Tiger

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Re: Registration agreement blank page
« Reply #4 on: June 12, 2018, 02:55:27 PM »
Oops, sorry, I was looking in the normal log, should have been looking in the SSL log, there I see this when pushing the save button:
Code: [Select]
84.30.xx.xxx - - [12/Jun/2018:20:54:37 +0200] "POST /forum/index.php?action=admin;area=regcenter HTTP/1.1" 200 5923 "https://www.duckfiles.org/forum/index.php?action=admin;area=regcenter;sa=agreement;a46bf3d1=cdf3aed3457f17af7b6d653d5ed6ba91" "Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:60.0) Gecko/20100101 Firefox/60.0"Nothing else.
Greetings, Black Tiger

Offline GigaWatt

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Re: Registration agreement blank page
« Reply #5 on: June 12, 2018, 06:57:23 PM »
"This is really a generic concept about human thinking - when faced with large tasks we're naturally inclined to try to break them down into a bunch of smaller tasks that together make up the whole."

"A 500 error loosely translates to the webserver saying, "WTF?"..."

Offline Black Tiger

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Re: Registration agreement blank page
« Reply #6 on: June 12, 2018, 07:46:09 PM »
Yeah I got a sneak peak version. :D

LoL no, this was a typo ofcourse. Has to be 2.0.15.
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Offline GigaWatt

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Re: Registration agreement blank page
« Reply #7 on: June 12, 2018, 08:48:27 PM »
Actually, I thought I missed an update :D.
"This is really a generic concept about human thinking - when faced with large tasks we're naturally inclined to try to break them down into a bunch of smaller tasks that together make up the whole."

"A 500 error loosely translates to the webserver saying, "WTF?"..."

Offline Black Tiger

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Re: Registration agreement blank page
« Reply #8 on: June 13, 2018, 07:30:08 AM »
No problem. If everything is good you would be able to see in the Admin panel that there is a new version.

Anybody a clue on the white page?
Greetings, Black Tiger

Offline Black Tiger

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Re: Registration agreement blank page
« Reply #9 on: July 07, 2018, 07:18:17 PM »
Still looking for a solution. Anyone?
Greetings, Black Tiger

Offline Sir Osis of Liver

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Re: Registration agreement blank page
« Reply #10 on: July 07, 2018, 11:36:08 PM »
Agreement (Dutch) displays normally in registration.  Your forum is running in https, but the link you posted above includes an http.  Maybe you need to check your paths.

Offline Black Tiger

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Re: Registration agreement blank page
« Reply #11 on: July 08, 2018, 07:58:47 AM »
Thank you, but as far as I could see all paths are correct. For text it doesn't matter if it's http or https. The white page is only in the admin section. In registration it indeed displays correctly.

Quote
but the link you posted above includes an http.
I don't see any link I posted which included http? Or did you mean this part of the log?
Code: [Select]
HTTP/1.1" 200 5923 That is not a link but a default log entry of apache with status code 200 which means all is ok. Not a link. Or do you mean something else?
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Offline Illori

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Re: Registration agreement blank page
« Reply #12 on: July 08, 2018, 08:11:09 AM »
without an error being logged, it is almost impossible to find out why you are getting a blank/white page after saving the agreement.

Offline Black Tiger

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Re: Registration agreement blank page
« Reply #13 on: July 08, 2018, 08:58:58 AM »
Oke. I might try to disable the mods then, see if one of those is causing the issue.
Thanks.
Greetings, Black Tiger

Offline Aleksi "Lex" Kilpinen

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Re: Registration agreement blank page
« Reply #14 on: July 08, 2018, 09:00:40 AM »
For some general pointers on a white page error: https://wiki.simplemachines.org/smf/What_the_white_screen_of_death_means
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Offline Black Tiger

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Re: Registration agreement blank page
« Reply #15 on: July 08, 2018, 09:45:33 AM »
I already tried those, even on server level but no error pops up, not in the error log and not in the apache logs. Odd.
Thank you anyway for the reply.
Greetings, Black Tiger

Offline Sir Osis of Liver

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Re: Registration agreement blank page
« Reply #16 on: July 08, 2018, 05:15:51 PM »
This problem has been reported previously, found this post from May.  Unfortunately it was ot and no one responded, but if you search you may find other related posts.

Offline Black Tiger

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Re: Registration agreement blank page
« Reply #17 on: July 08, 2018, 05:28:31 PM »
Yep, I already found a couple of similar threads, but all without a solution or something which was not applicable for our situation.
On my own board there is absolutely no problem with it.
So I've to test some things, maybe it's a theme issue or a mod issue. Pity there is no error logged, that would make things a lot easier.
Thank you for thinking with me!
Greetings, Black Tiger

Offline Arantor

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Re: Registration agreement blank page
« Reply #18 on: July 12, 2018, 10:11:13 AM »
Do either agreement files contain a UTF-8 character? Or Word “magic quotes”?
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Offline Black Tiger

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Re: Registration agreement blank page
« Reply #19 on: July 12, 2018, 11:57:32 AM »
Thank you Arantor.
As far as I know, there are no UTF-8 characters or magic quotes.

The only things used are bbcodes for bold and underlined and list type.

Code: [Select]
[b][u]BOARDREGELS[/u]:[/b]
[list type=decimal]
So the list type and lines inside the list type like this:
Code: [Select]
[*]No illegal links allowed
Greetings, Black Tiger