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Author Topic: Some more worrying forum issues, please help :)  (Read 475 times)

Offline landyvlad

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Some more worrying forum issues, please help :)
« on: June 13, 2018, 07:59:38 PM »
OK so in addition to the theme problem described here: https://www.simplemachines.org/community/index.php?topic=560762.msg3975881;topicseen#new

Members are reporting other problems which may or may not be associated with the same issue?

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Speed of loading pages & of posting.  Thought it was my laptop.  How to explain it . . . ?   Click reply & txt box opens, write reply & push either preview or post & it takes ages or gets 'stuck' half way through, leaving a blank page, sometimes with a header sometimes not. Sometimes it eventually goes through, others not.  Close programme & re-open it.   


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I can only access via Chrome today, and it is taking ages to load, Firefox is timing out, earlier I was getting messages saying that the server had been moved, then error 404, when I signed in there was no sign I had been successful, I clicked back to forum and found I had been signed in

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It's been taking a couple of mins to post for me, browsing is ok but posting just hangs on 'saving post'.

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I am having issues posting, saying "server has moved" also "like" button missing.
and indeed the like button (like posts mod) is missing, replaced by a single character red block and ()

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Cannot post any pictures, I keep getting: The attachments upload directory is not writeable. Your attachment or avatar cannot be saved.


I'd REALLY appreciate some help as to how to fix this, and also how this might have happened, so I'll know for the future.

As I said, I haven't made ANY manual changes to the forum, so I am super confused.
Please do not PM, IM or Email me with questions on astrophysics or theology.  You will get better and faster responses by asking homeless people in the street. Thank you.

To paraphrase Kindred: "There are no technical solutions to social problems."

Offline Kindred

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Re: Some more worrying forum issues, please help :)
« Reply #1 on: June 13, 2018, 08:57:35 PM »
Url?

It sounds like hosting/server issues
Please do not PM, IM or Email me with support questions.  You will get better and faster responses in the support boards.  Thank you.

Offline shawnb61

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Re: Some more worrying forum issues, please help :)
« Reply #2 on: June 13, 2018, 09:27:56 PM »
Check server logs and any activity stats you get...   

Is cpu High?
Unusual crawling activity?
Unusual increase in traffic?
Unusual messages in the SMF error log?
Address the process rather than the outcome.  Then, the outcome becomes more likely.   - Fripp

Offline landyvlad

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Re: Some more worrying forum issues, please help :)
« Reply #3 on: June 14, 2018, 12:40:11 AM »
OK I'll do that when I am home and can access cpanel etc - thanks

Please do not PM, IM or Email me with questions on astrophysics or theology.  You will get better and faster responses by asking homeless people in the street. Thank you.

To paraphrase Kindred: "There are no technical solutions to social problems."

Offline landyvlad

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Re: Some more worrying forum issues, please help :)
« Reply #4 on: June 14, 2018, 12:51:42 AM »
The only one I can check at the moment is the SMF error log.

There are a lot of errors, including the following critical error which pops up a lot.
“The attachments upload directory is not writeable. Your attachment or avatar cannot be saved

(This is where people have tried and failed to add an attachment to their post)

There MAY also we some weirdness going on with directory names where it was /home and is now /home3 or vice versa. Not sure.

Please do not PM, IM or Email me with questions on astrophysics or theology.  You will get better and faster responses by asking homeless people in the street. Thank you.

To paraphrase Kindred: "There are no technical solutions to social problems."

Offline shawnb61

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Re: Some more worrying forum issues, please help :)
« Reply #5 on: June 14, 2018, 01:13:07 AM »
Attachment directory not writeable can mean a bunch of things - from permissions to pointing to the wrong directory. 

I would REALLY look closely at repair_settings.php.  It really sounds like something changed.  Maybe your host reorg'd folders somehow & now you need to adjust your settings.  Of course, also double-check permissions on the attachment & avatar directories, too. 
Address the process rather than the outcome.  Then, the outcome becomes more likely.   - Fripp

Offline Sir Osis of Liver

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Re: Some more worrying forum issues, please help :)
« Reply #6 on: June 14, 2018, 01:46:14 AM »
I would REALLY look closely at repair_settings.php.

Who is your host?  Looks like they may have moved your forum.  A number of forums were trashed by GoDaddy early in the year when they moved them to "new" servers without notice.

Offline landyvlad

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Re: Some more worrying forum issues, please help :)
« Reply #7 on: June 14, 2018, 08:55:30 AM »
netvirtue

I wouldnt go near godaddy with a forked stick.
Please do not PM, IM or Email me with questions on astrophysics or theology.  You will get better and faster responses by asking homeless people in the street. Thank you.

To paraphrase Kindred: "There are no technical solutions to social problems."

Offline landyvlad

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Re: Some more worrying forum issues, please help :)
« Reply #8 on: June 14, 2018, 09:33:07 AM »
OK well...

repair setting appears to have fixed it.

it had /home3 in the folder tree, and some URLs, rather than /home

I have no idea how that came to be - but that's now been corrected and touch wood it's fixed now !

Thanks all who contributed, it is much appreciated !
Please do not PM, IM or Email me with questions on astrophysics or theology.  You will get better and faster responses by asking homeless people in the street. Thank you.

To paraphrase Kindred: "There are no technical solutions to social problems."