SSL nightmare - Certificate is valid, but most browsers wont display site.

Started by Yikesfactor, September 21, 2018, 08:44:29 AM

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Yikesfactor

My SSL certificate is in. Firefox works fine. The host has forced all people to the https. The forum links are all https.

But most of the browsers just deliver a blank screen.

What have we missed?

Most users have been locked out since the certificate went live.
Version 2.0.15

Used phpBB before, new to SMF.

I know enough to be dangerous.
Breaking things is my specialty.


Yikesfactor

Version 2.0.15

Used phpBB before, new to SMF.

I know enough to be dangerous.
Breaking things is my specialty.

Illori

do you know exactly what the host did?

have you checked your server error log to see what it has?

Yikesfactor

Quote from: Illori on September 21, 2018, 09:08:29 AM
do you know exactly what the host did?

have you checked your server error log to see what it has?


No clue what the host did.

The last thing I know they did was :

RewriteEngine On
RewriteCond %{SERVER_PORT} 80
RewriteCond %{HTTP_HOST} ^writersanctum\.com$ [OR]
RewriteCond %{HTTP_HOST} ^www\.writersanctum\.com$
RewriteRule ^(.*)$ https://www.writersanctum.com/$1 [R,L]

in the access file.

The error log has nothing for this domain at all.
Version 2.0.15

Used phpBB before, new to SMF.

I know enough to be dangerous.
Breaking things is my specialty.

Illori

what if you rename the .htacess file? does that resolve the issue?

Yikesfactor

Quote from: Illori on September 21, 2018, 09:20:53 AM
what if you rename the .htacess file? does that resolve the issue?


Oddly, I got told to put it in there for another problem.
Version 2.0.15

Used phpBB before, new to SMF.

I know enough to be dangerous.
Breaking things is my specialty.

Mick.

This is what i have after i switched to https. No issues.


RewriteEngine On
RewriteCond %{HTTPS} !=on
RewriteRule ^ https://%{HTTP_HOST}%{REQUEST_URI} [L,R=301]

vbgamer45

I get a 500 error when I visit your site. Check your apache error log if you have cpanel you can do it there.
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Yikesfactor

Quote from: Mick. on September 21, 2018, 09:24:09 AM
This is what i have after i switched to https. No issues.


RewriteEngine On
RewriteCond %{HTTPS} !=on
RewriteRule ^ https://%{HTTP_HOST}%{REQUEST_URI} [L,R=301]


Adding that was what started the whole problem. I took it out again when I heard people complaining. But taking it out didn't help either. Now the host has added in the different version. And I'm scared to take it out again in case it pisses them off.


Quote from: vbgamer45 on September 21, 2018, 09:26:19 AM
I get a 500 error when I visit your site. Check your apache error log if you have cpanel you can do it there.

After the host crash, all I've got is a trial version of control panel, and a thing called Errors, which shows nothing for this domain. Where do i find Apache error log?
Version 2.0.15

Used phpBB before, new to SMF.

I know enough to be dangerous.
Breaking things is my specialty.

Yikesfactor

Would it be better if I just put the forum into maintenance mode, did a backup, deleted directories, re-upload again, and run the install from the https ?
Version 2.0.15

Used phpBB before, new to SMF.

I know enough to be dangerous.
Breaking things is my specialty.

Yikesfactor

Version 2.0.15

Used phpBB before, new to SMF.

I know enough to be dangerous.
Breaking things is my specialty.

Sir Osis of Liver

That's a server error.  Something's gone seriously wrong with your move to new domain.  The stuff we fixed got the forum running, but you're still experiencing multiple problems, and I still haven't been able to get ftp access, so ftp server is also affected.  I suspect the domain/subdomain setup may still be borked.
Ashes and diamonds, foe and friend,
 we were all equal in the end.

                                     - R. Waters

Yikesfactor

Seems most issues have been resolved now.


Before going to bed, I put a rocket up the host, and I guess this got them checking everything.


When I logged back in, they'd found an error message to do with a theme I thought had been deleted, and I found the board was trying to use it. *sigh*


Remove theme (again) and things are working now.


Thanks for the help everyone.


Opera seems to still have an issue, but the others are working ok now.
Version 2.0.15

Used phpBB before, new to SMF.

I know enough to be dangerous.
Breaking things is my specialty.

GigaWatt

"This is really a generic concept about human thinking - when faced with large tasks we're naturally inclined to try to break them down into a bunch of smaller tasks that together make up the whole."

"A 500 error loosely translates to the webserver saying, "WTF?"..."

Yikesfactor

Version 2.0.15

Used phpBB before, new to SMF.

I know enough to be dangerous.
Breaking things is my specialty.

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