User cant log in after board terminated

[Yikesfactor]

So the next in my long line of sagas, some idiot at my host changed the php version up to 1 higher than 2.0 is rated for, and it was like the forum was turned off. Suddenly no php database access.

Now, turned back to 5.6, forum is ok, but  user cant get in.

I get the message "Your session timed out while posting. Please go back and try again." when I try to log in, both from the front page and the login page. I have cleared my cache and tried both Chrome and Internet Explorer, so I think I might have gotten caught in some security filter by accident. As I haven't been logged in at all prior to the problem appearing, I doubt I have been able to do anything to trigger it myself 

Any ideas on what I  need to do? (besides change hosts)

[Steve]

Does this help at all? Your session timed out while posting. Please go back and try again

[Sir Osis of Liver]

That wouldn't affect login window, he's running Curve and both logins error out. 

You really need to move to another host.

[Yikesfactor]

Turns out the workaround is easy.

You get people to click on a link to another place on the forum, such as a board address. Whatever is wrong gets bypassed, and then reset.

Posted by a user, and it worked for everyone with the problem.

[Kindred]

Ah. then you problem is almost certainly your htaccess file.

I would bet that your site is www and the people are accessing it, the first time, from not-www (or vice versa) and you don't have a proper redirect in htaccess


or, the same thing with .com versus .org if your site technically has multiple tlds

[Sir Osis of Liver]

.htaccess

Code Select Expand



#Force non-www:
RewriteEngine on
RewriteCond %{HTTP_HOST} ^www\.writersanctum\.com [NC]
RewriteRule ^(.*)$ https://writersanctum.com/$1 [L,R=301]



Believe that's correct.

[Kindred]

something's not working with that....
and something has broken the SMF autobounce which should be doing something along the same lines.

going to www.writersanctum.com
does **NOT** autobounce me to https://writersanctum.com/
and, clicking login gets me the session timeout error.
clicking login again gets me the correct error (you must enter a username)


So, that's your problem....

[Sir Osis of Liver]

This seems to depend on server config.  Some servers don't care if it's www or non-www (mine doesn't), but some do.  The .htaccess code I posted should fix it (recently used it on another forum).

[Kindred]

Whatever you might think... this is definitely the problem. I can reproduce it 100% of the time by using www instead of not wwww

[Sir Osis of Liver]

I'm not disagreeing, I've replicated the problem same as you.  AFAIK he hasn't added the .htaccess.  Don't believe there's any other way to fix it, short of reconfiguring the server.

[Aleksi "Lex" Kilpinen]

Some server control panels have settings for the default url format, per domain, and if yours has one I would suggest trying to use that before anything else and then make sure SMF's settings are in line with that setting. If you can not find a setting like that, only then try if you can work with a htaccess -file to do the same.

[Sir Osis of Liver]

My host has a dns zone editor in cpanel, never used it, but looks like it serves this purpose in a complicated way.  Don't recall seeing it in any client cpanels, and don't have access to op's cpanel, so don't know if he has a similar feature.  Don't see anything in my cp that would set default url.  .htaccess will fix the problem, I've used it elsewhere.

[Aleksi "Lex" Kilpinen]

Plesk has a very simple setting for that, so do some other panels I have seen. cPanel while popular, is not the only control panel out there.

[Sir Osis of Liver]

Oh, gee, I didn't know that.