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Author Topic: Blank screen after upgrade  (Read 1271 times)

Offline Scratchit

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Re: Blank screen after upgrade
« Reply #20 on: December 16, 2018, 07:34:15 AM »
Hi Bud

I'm not having a dig and really appreciate your help. The upgrade seemed to going fine, then crash. But I get your point. Many moons ago I had a PC but have been with Mac for many years now. No more Blue Screen of Death!!  Sorry if you are a Windows fan  8).

Anyway, if you don't mind I might have to get back to you for further advice on reverting to a previous version, if my IP won't play ball, or even a link to this reverting thing. My biggest concern is not losing my second site.

Kind regards

Offline Arantor

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Re: Blank screen after upgrade
« Reply #21 on: December 16, 2018, 07:40:10 AM »
Um, not sure you did get my point... your point was “why can’t SMF tell you there’s a problem?” Answer: because it failed before it could decide if there was a problem. Just like you shouldn’t blame Windows when the issue is a faulty motherboard ;)
Don’t try to tell me that some power can corrupt a person. You haven’t had enough to know what it’s like.

No good deed goes unpunished / No act of charity goes unresented.

Offline The Domain Shop

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Re: Blank screen after upgrade
« Reply #22 on: December 16, 2018, 07:43:04 AM »
Have you not got the option to switch php versions inside your host control panel?

Offline Scratchit

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Re: Blank screen after upgrade
« Reply #23 on: December 16, 2018, 09:59:01 AM »
Trax

WOW, yes!! I just found it after you suggested it!! I have a choice between: 5.6, 7.0, 7.1, and 7.2. The option at the moment is set to 5.6. However, the forum is still not working so I guess it must be something else wrong. Anyway, thanks!1

Offline The Domain Shop

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Re: Blank screen after upgrade
« Reply #24 on: December 16, 2018, 10:07:45 AM »
Is there any errors being logged? There might be a file located in your forums root folder?

Offline Illori

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Re: Blank screen after upgrade
« Reply #25 on: December 16, 2018, 10:22:08 AM »
it is possible the php version changer in your control panel may not function. so it could still be the same version issue.

Offline GigaWatt

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Re: Blank screen after upgrade
« Reply #26 on: December 16, 2018, 11:07:22 AM »
Try this. Make a text file, open it and add this code to it.

Code: [Select]
<?php

phpinfo
();

?>

Save the file, change the name of the file to phpinfo.php and upload it to your forum's root directory. Run it (forumurl.tld/phpinfo.php) and see what it reports. The current running version of PHP should be reported in the first few lines of what the code will output ;).
"This is really a generic concept about human thinking - when faced with large tasks we're naturally inclined to try to break them down into a bunch of smaller tasks that together make up the whole."

"A 500 error loosely translates to the webserver saying, "WTF?"..."

Offline Sir Osis of Liver

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Re: Blank screen after upgrade
« Reply #27 on: December 16, 2018, 10:11:56 PM »
OK, ran it, a whole ton of stuff came up, PHP was in a box and was 5.3.29 any better?

Upgrade to 5.6.

Offline Scratchit

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Re: Blank screen after upgrade
« Reply #28 on: December 17, 2018, 08:10:47 AM »
Hi all

Thank you all for trying to help. I appreciate it. Problem is most of this stuff is way over my head. Over the next few days I'm going to work at it slowly, slowly, hopefully not making things worse. As I mentioned I have another site that I absolutely cannot afford to lose so am going to proceed with caution, taking in consideration all the advice. I'll get back with the outcome one way or the other in a few days.

Thanks and cheers

Offline Kindred

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Re: Blank screen after upgrade
« Reply #29 on: December 17, 2018, 09:34:49 AM »
just one important reminder.

BACKUP!

Before every step, backup!

Backup the files
Backup the database

(they are separate things)
https://wiki.simplemachines.org/smf/Backup
Please do not PM, IM or Email me with support questions.  You will get better and faster responses in the support boards.  Thank you.

Offline Scratchit

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Re: Blank screen after upgrade
« Reply #30 on: December 18, 2018, 03:25:51 AM »
Hi all,

Just to tell you after much burning of midnight oil I managed to sort the problem out after a fashion. Tried everything I could think of and eventually FTP'd all the files from a backup I had.

Everything working fine now  ;D. Thanks for all the help, I guess  this is solved but do not know how to mark it as such.

Many thanks to you all for your patience.

Cheers