What's up (or down)?

Started by Sir Osis of Liver, February 15, 2019, 11:36:48 AM

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Sir Osis of Liver

February 15, 2019, 11:36:48 AM
 >:( Forum's been very slow at times past few days, couldn't get on at all last night.  Just had another slow load.
Ashes and diamonds, foe and friend,
 we were all equal in the end.
                                     - R. Waters

Aleksi "Lex" Kilpinen

#1
February 15, 2019, 11:39:10 AM
I've been struggling with the same issues, and I've also made it very clear to our dear CoreISP. But just minutes ago, we reached a point where it seems to work better for me at least - So if you were the victim of the same issues, perhaps it'll be better for you too? Here's hoping ;)
Slava
Ukraini!
"Before you allow people access to your forum, especially in an administrative position, you must be aware that that person can seriously damage your forum. Therefore, you should only allow people that you trust, implicitly, to have such access." -Douglas

How you can help SMF

Sir Osis of Liver

#2
February 15, 2019, 11:50:33 AM

"Those who live in hope ....."

Ashes and diamonds, foe and friend,
 we were all equal in the end.
                                     - R. Waters

Aleksi "Lex" Kilpinen

#3
February 15, 2019, 11:56:10 AM
I am working with CoreISP and reporting issues I run in to. :) If you do see actual failures of sites loading, and not just slow loads, please do post back :)
Slava
Ukraini!
"Before you allow people access to your forum, especially in an administrative position, you must be aware that that person can seriously damage your forum. Therefore, you should only allow people that you trust, implicitly, to have such access." -Douglas

How you can help SMF

Sir Osis of Liver

#4
February 15, 2019, 12:07:18 PM
Right now it's erratic, some slow loads, others normal.  Page load stats are incorrect both ways.
Ashes and diamonds, foe and friend,
 we were all equal in the end.
                                     - R. Waters

Aleksi "Lex" Kilpinen

#5
February 15, 2019, 12:09:25 PM
Same here for the most part. And personally I'm only guessing it might be a DNS issue of some sort - but we are looking in to it.
Slava
Ukraini!
"Before you allow people access to your forum, especially in an administrative position, you must be aware that that person can seriously damage your forum. Therefore, you should only allow people that you trust, implicitly, to have such access." -Douglas

How you can help SMF

LiroyvH

#6
February 15, 2019, 05:17:23 PM
From what I suspect as I'm seeing this behaviour in other places (domains) and hearing about it from other people (as in colleagues) seeing similar issues, it raises the suggestion that there is something wrong with Google DNS (which your provider may rely on to process your DNS lookups.) or some routes there. Like a flashlight, they can come and go even within a second from the previous query. I can't reproduce the issue myself from the Netherlands, but when trying to query from the US I can see the problem occurring when running nslookup/dig. What's even weirder is it doesn't affect all domains, which is what you would expect. It might even work fine for virtually any domain on a given nameserver, except for a couple random domains. It simply refuses to process or shows the flashlight effect. (And nope, not a DNSSEC issue.)

Try switching your computer to OpenDNS for a little while to test, it should work splendid.
I'm afraid there isn't quite anything we can do about that but wait for it to resolve itself. Fortunately, it appears the impact is rather minimal.
((U + C + I)x(10 − S)) / 20xAx1 / (1 − sin(F / 10))
President/CEO of Simple Machines - Server Manager
Please do not PM for support - anything else is usually OK.

Mick.

#7
February 15, 2019, 07:20:02 PM
I too seen this past 3-4 days.

Sir Osis of Liver

#8
February 15, 2019, 08:20:36 PM
Still slow, only seeing it here.
Ashes and diamonds, foe and friend,
 we were all equal in the end.
                                     - R. Waters

LiroyvH

#9
February 16, 2019, 08:09:10 AM
New day. Let me know how it works for you today. :)
((U + C + I)x(10 − S)) / 20xAx1 / (1 − sin(F / 10))
President/CEO of Simple Machines - Server Manager
Please do not PM for support - anything else is usually OK.

Tricky-Ricky

#10
February 16, 2019, 11:04:04 AM
Very slow page load today.

Aleksi "Lex" Kilpinen

#11
February 16, 2019, 12:00:26 PM
Been better for me today, though I"ve still seen a few slow loads.
Slava
Ukraini!
"Before you allow people access to your forum, especially in an administrative position, you must be aware that that person can seriously damage your forum. Therefore, you should only allow people that you trust, implicitly, to have such access." -Douglas

How you can help SMF

Mick.

#12
February 16, 2019, 01:23:04 PM
Running good mate

drewactual

#13
February 16, 2019, 08:58:45 PM
i'm still seeing it load slow or time out.

GigaWatt

#14
February 16, 2019, 10:01:33 PM
Quote from: CoreISP on February 15, 2019, 05:17:23 PM
From what I suspect as I'm seeing this behaviour in other places (domains) and hearing about it from other people (as in colleagues) seeing similar issues, it raises the suggestion that there is something wrong with Google DNS (which your provider may rely on to process your DNS lookups.) or some routes there.

Me too, I was talking about this with colleagues and it seems it's a DNS issue related to Google. My own forum had similar issues recently like the ones reported in this thread (site loads forever, in some cases it doesn't but when it does load, load times are drastically off... they indicate a regular load and this happens each time the site load is slow, so this leads me to believe the same thing CoreISP is thinking and some of my colleagues have confirmed about the sites they're frequently visiting - DNS problems).

Good thing I talked about this and didn't just open up a support ticket with my current hosting provider, LOL :D. Don't want to hassle the guys for no reason... besides, as it turns out, I seem to know a bit more then their tech support... at least about some problems :P :D (had an issue before, opened a ticket... basically, I told them how to fix it ::) :D).

Meeeh... that's what you get for $12 a year... well, as long as the server is running and up to date, I don't care, I'll solve their (my :D) problems from time to time, LOL :D.

Quote from: CoreISP on February 15, 2019, 05:17:23 PM
I can't reproduce the issue myself from the Netherlands, but when trying to query from the US I can see the problem occurring when running nslookup/dig.

I seem to be able to reproduce it on my own forum. Open up a browser, load the forum, the load is slow. Afterwards, everything works fine. Close the browser, don't visit the site from that same IP for, oh... 15, 20 minutes or so, load it again, bam, site loads slow again.

It seems to be happening only if you stay idle or leave the site and don't load anything from it for (from what I've concluded) at least 15 minutes. If you keep loading pages from the site, everything works fine after the first slow load ;).
"This is really a generic concept about human thinking - when faced with large tasks we're naturally inclined to try to break them down into a bunch of smaller tasks that together make up the whole."

"A 500 error loosely translates to the webserver saying, "WTF?"..."

Aleksi "Lex" Kilpinen

#15
February 17, 2019, 01:02:22 AM
Quote from: GigaWatt on February 16, 2019, 10:01:33 PM
It seems to be happening only if you stay idle or leave the site and don't load anything from it for (from what I've concluded) at least 15 minutes. If you keep loading pages from the site, everything works fine after the first slow load ;).
Yup, this is what I have been seeing as well. And this morning started off the same. But once I got in, now everything works well.
Slava
Ukraini!
"Before you allow people access to your forum, especially in an administrative position, you must be aware that that person can seriously damage your forum. Therefore, you should only allow people that you trust, implicitly, to have such access." -Douglas

How you can help SMF

Gwenwyfar

#16
February 17, 2019, 06:05:04 AM
Quote from: GigaWatt on February 16, 2019, 10:01:33 PM
It seems to be happening only if you stay idle or leave the site and don't load anything from it for (from what I've concluded) at least 15 minutes. If you keep loading pages from the site, everything works fine after the first slow load ;).
Yep, sounds about right.
"It is impossible to communicate with one that does not wish to communicate"

efk

#17
February 17, 2019, 08:45:03 AM
This is 3rd or 4th time that SMF is successfully loaded in about 100 attempts last 2-3 days. It was like site is not available for my location at all.

LiroyvH

#18
February 17, 2019, 10:10:31 AM
Thanks for the reports. Please do let us know how it performs starting from now.
((U + C + I)x(10 − S)) / 20xAx1 / (1 − sin(F / 10))
President/CEO of Simple Machines - Server Manager
Please do not PM for support - anything else is usually OK.

GigaWatt

#19
February 17, 2019, 11:59:45 AM
Quote from: Aleksi "Lex" Kilpinen on February 17, 2019, 01:02:22 AM
Yup, this is what I have been seeing as well. And this morning started off the same. But once I got in, now everything works well.

Yeah, same here ;). I kinda got used to it actually, might even miss it when they finally fix the issue, LOL :D.

Quote from: efk on February 17, 2019, 08:45:03 AM
This is 3rd or 4th time that SMF is successfully loaded in about 100 attempts last 2-3 days. It was like site is not available for my location at all.

This might be related to your ISP (and the fact that it might be completely dependent on Google's DNS'es). Try and load OpenDNS'es name servers in your router's config, should work fine ;).

Quote from: CoreISP on February 17, 2019, 10:10:31 AM
Thanks for the reports. Please do let us know how it performs starting from now.

No prob ;).
"This is really a generic concept about human thinking - when faced with large tasks we're naturally inclined to try to break them down into a bunch of smaller tasks that together make up the whole."

"A 500 error loosely translates to the webserver saying, "WTF?"..."

GigaWatt

#20
February 17, 2019, 03:02:44 PM
I also think that lurkalot's test site is affected by this, but... I can't seem to find the load times on his 2.1 RC1 test site ???.

https://cctestsite.info/

Is anyone else getting "load delays"?
"This is really a generic concept about human thinking - when faced with large tasks we're naturally inclined to try to break them down into a bunch of smaller tasks that together make up the whole."

"A 500 error loosely translates to the webserver saying, "WTF?"..."

Sir Osis of Liver

#21
February 17, 2019, 03:28:40 PM
Epiphone.  :P
Ashes and diamonds, foe and friend,
 we were all equal in the end.
                                     - R. Waters

GigaWatt

#22
February 17, 2019, 04:36:59 PM
Their site?
"This is really a generic concept about human thinking - when faced with large tasks we're naturally inclined to try to break them down into a bunch of smaller tasks that together make up the whole."

"A 500 error loosely translates to the webserver saying, "WTF?"..."

shawnb61

#23
February 17, 2019, 04:49:33 PM
I don't want to jinx it, but...  I think the site issues are behind us.  Cleared up this morning some time before 10:30 pacific. 
Address the process rather than the outcome.  Then, the outcome becomes more likely.   - Fripp

lurkalot

#24
February 17, 2019, 05:00:52 PM
Quote from: GigaWatt on February 17, 2019, 03:02:44 PM
I also think that lurkalot's test site is affected by this, but... I can't seem to find the load times on his 2.1 RC1 test site ???.

https://cctestsite.info/

Is anyone else getting "load delays"?

That link you posted is to my 2.0 test site, but I've enabled that now on my 2.1 test site, https://cctestsite.info/testsite3/index.php

Sir Osis of Liver

#25
February 17, 2019, 06:04:43 PM
Quote from: Sir Osis of Liver on February 17, 2019, 03:28:40 PM
Epiphone.  :P

Sorry, that was an OT personal reference.  There's a video on one of Mick's forums, someone reviewing an Epiphone LP.  Bought an Epi Dot long time ago, sent it back. :P
Ashes and diamonds, foe and friend,
 we were all equal in the end.
                                     - R. Waters

lurkalot

#26
February 17, 2019, 06:32:13 PM
Quote from: shawnb61 on February 17, 2019, 04:49:33 PM
I don't want to jinx it, but...  I think the site issues are behind us.  Cleared up this morning some time before 10:30 pacific.

Thanks. I thought it seemed much better today.  ;)

Quote from: Sir Osis of Liver on February 17, 2019, 06:04:43 PM
Quote from: Sir Osis of Liver on February 17, 2019, 03:28:40 PM
Epiphone.  :P

Sorry, that was an OT personal reference.  There's a video on one of Mick's forums, someone reviewing an Epiphone LP.  Bought an Epi Dot long time ago, sent it back. :P


Thought the Dot was a half decent hollow bodied guitar for the money, though I'd probably go for a Ibanez Artcore if I was after one.  I have a couple of Epi Les Paul's which I'm pretty happy with, especially the one in that video you mentioned.  ;)

Anyway, glad we're all up to speed again.  8)

GigaWatt

#27
February 17, 2019, 09:00:25 PM
Quote from: lurkalot on February 17, 2019, 05:00:52 PM
That link you posted is to my 2.0 test site, but I've enabled that now on my 2.1 test site, https://cctestsite.info/testsite3/index.php

Yeah, sorry about that. I was kinda in a hurry when I posted that and didn't actually check how much I cut off from the URL :P :D.

Quote from: lurkalot on February 17, 2019, 06:32:13 PM
Quote from: shawnb61 on February 17, 2019, 04:49:33 PM
I don't want to jinx it, but...  I think the site issues are behind us.  Cleared up this morning some time before 10:30 pacific.

Thanks. I thought it seemed much better today.  ;)

Yes, can also confirm that the problem seems to be resolved :).
"This is really a generic concept about human thinking - when faced with large tasks we're naturally inclined to try to break them down into a bunch of smaller tasks that together make up the whole."

"A 500 error loosely translates to the webserver saying, "WTF?"..."

sam666

#28
February 18, 2019, 06:29:56 PM
Not been able to load the site for a week now, until today. My primary DNS server is OpenDNS.  Also tested the site from hxxps://webpagetest.org from various locations in the world and no go. Glad the issue looks to be sorted.

Bigguy

#29
February 18, 2019, 06:58:47 PM
I had one problem last week but that has been it. Everything has been running fine....maybe a tad slow but nothing to laggy at all.

Sir Osis of Liver

#30
February 18, 2019, 08:33:16 PM
Some lag last night, running normally earlier today and so far tonight.

Quote from: lurkalot on February 17, 2019, 06:32:13 PM
Thought the Dot was a half decent hollow bodied guitar for the money, though I'd probably go for a Ibanez Artcore if I was after one.  I have a couple of Epi Les Paul's which I'm pretty happy with, especially the one in that video you mentioned.  ;)

Problem with Epis, you can get a good one or a bad one.  I got a bad one.  Replaced it with an Ibanez AS-73, very nice.  Also have a GSR-200 bass.   Don't know what they're making now, but 15 years ago Ibanez were very good.
Ashes and diamonds, foe and friend,
 we were all equal in the end.
                                     - R. Waters

LiroyvH

#31
February 18, 2019, 10:07:08 PM
No floyd rose, no fun... (Says the guy primarily using a Dean Vendetta 7-string rather than the Ibanez  :-X)

Anyway, much as I enjoy reading guitar love: I'm glad to hear both issues have been resolved now! :) Note that minor lags (usually a few seconds, not being reflected at all in the pageload time at the bottom of each page.) may (very) rarely still occur. The cause for that is known (different reason), is currently actually expected behaviour and should get optimised over the course of the next few days.

Thanks to all of you for re-testing and for submitting status updates. :)
((U + C + I)x(10 − S)) / 20xAx1 / (1 − sin(F / 10))
President/CEO of Simple Machines - Server Manager
Please do not PM for support - anything else is usually OK.
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