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Author Topic: Email validation issue on THIS SMF site...  (Read 2476 times)

Offline Hero-Hog

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Email validation issue on THIS SMF site...
« on: March 14, 2019, 02:35:14 AM »
No sure where to post this but I was having issues getting my validation Email from https://www.simplemachines.org/ when registering here. On my 3rd attempt, I was able to get it to work using a 3rd email address. ALL 3 of the addresses used are valid, working addresses so I don't know why only one worked.

The addresses used were 2 from herohog.com and one from gmail.com

The herohog.com addresses weren't caught in any email filter or set to be rejected.

The User IDs used were "HeroHog", "Hero_Hog", and the one that the email worked on was "Hero-Hog". Understand, this wasn't a user ID issue but an email validation issue in that I never received the validation email message.

Can you give any advise on why I had these issues and can you kill off any accounts made using *@herohog.com please? Herohog.com is my personal domain and email server so any logins using that domain solely belong to me. If you email those addresses I can pretty much guarantee that I will get it and respond, it just doesn't like something about the registration procedure that I can't put my finger on.

Thanks
Speedy "HeroHog" Mercer

Offline Hero-Hog

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Re: Email validation issue on THIS SMF site...
« Reply #1 on: March 21, 2019, 09:48:41 PM »
Bump...  O:)

Offline Aleksi "Lex" Kilpinen

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Re: Email validation issue on THIS SMF site...
« Reply #2 on: March 22, 2019, 12:23:40 AM »
Noted, I've shared this for the site team to look at. :)
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Offline CoreISP

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Re: Email validation issue on THIS SMF site...
« Reply #3 on: March 22, 2019, 09:00:26 AM »
Did you review your maillog? It must be getting rejected there somewhere down the line.
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Offline Hero-Hog

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Re: Email validation issue on THIS SMF site...
« Reply #4 on: March 29, 2019, 04:00:08 PM »
Another bump... ???

Offline Illori

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Re: Email validation issue on THIS SMF site...
« Reply #5 on: March 29, 2019, 04:01:05 PM »
we asked you a question, you have yet to answer it. we cannot provide an answer to you without you doing some work first.

Offline Hero-Hog

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Re: Email validation issue on THIS SMF site...
« Reply #6 on: March 29, 2019, 11:32:28 PM »
Ok, NOW I need Hero-Hog and the Hero_Hog accounts deleted and I will keep the HeroHog account, THANKS!

Offline HeroHog

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Re: Email validation issue on THIS SMF site...
« Reply #7 on: March 30, 2019, 11:32:08 AM »
we asked you a question, you have yet to answer it. we cannot provide an answer to you without you doing some work first.

Terribly sorry, these responses weren't showing up for me for some reason, I JUST saw them! I have thoroughly checked my mail server and mail application an all are configured to allow ALL mail in unless infected. If it is SPAM, it is put in a SPAM folder and I check ALL the messages in there before deleting them to be sure I don't miss anything. I Whitelisted simplemachines.org just to be safe.
NOTE: I DID get the last few messages y'all sent so maybe it's cleared up now?

The account I am on now is the one I would like to keep please. The other two can be deleted.

Thanks again for looking into this and I'm sorry I missed your responses.
Meh...

Offline HeroHog

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Re: Email validation issue on THIS SMF site...
« Reply #8 on: March 30, 2019, 11:35:06 AM »
I just figured out why I wasn't seeing the replies. Basically, It's because I was a dumb@$$ and was looking at MY posts and not the whole thread!

SORRY!
Meh...

Offline CoreISP

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Re: Email validation issue on THIS SMF site...
« Reply #9 on: March 30, 2019, 12:11:50 PM »
Quote
NOTE: I DID get the last few messages y'all sent so maybe it's cleared up no

Then your mailserver did filter them out.
We made a change yesterday to the way mail is handled to fix a problem with rDNS/SPF mismatches occurring. If you're getting emails now, it means your mailserver completely rejected/blackholed the emails based on those conditions - instead of putting it in your spambox.
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Please do not PM for support - anything else is usually OK.

Offline HeroHog

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Re: Email validation issue on THIS SMF site...
« Reply #10 on: March 30, 2019, 12:33:23 PM »
Well, that sux! I have it configured to let them pass and there are no available settings for me to adjust that I can "open up." I am using Thunderbird Mailer and I have also used Hoard on my site server to back check things. My mail server is hosted on Omnis.com. I will run through all the settings again to see what I can find. It USED to have server-side filtering but that is gone from the admin controls now.
Meh...

Offline HeroHog

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Re: Email validation issue on THIS SMF site...
« Reply #11 on: March 30, 2019, 07:17:01 PM »
Nothing on the email server side that I can manage other than a whitelist, which y'all have been added to, and a blacklist which simplemachines.org is NOT on. There is only a reject list for addresses within my domain and nothing there will interfere with this.
Meh...

Offline HeroHog

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Re: Email validation issue on THIS SMF site...
« Reply #12 on: March 30, 2019, 07:28:50 PM »
Just checked my Thunderbird settings and found NO issues. NOTHING is set to auto delete or reject. ALL mail marked as Junk goes into my JUNK folder and is NOT marked as Unread so I can find nothing that I have any control over on either my mail server (mail.omnis.com) or mailer app (Mozilla Thunderbird) that would be blocking those messages. I Whitelisted y'all so MAYBE this will be the end of this issue, I hope.

Thanks again for looking into my issues.
Meh...