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Author Topic: What happened to charter membership?  (Read 1619 times)

Offline altdot

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What happened to charter membership?
« on: May 29, 2019, 11:07:22 AM »
Hey, I just noticed that my Charter membership isn't showing up anymore, even though it's autorenewing (last billing 9/4/18). Should I PM you, CoreISP?

Offline Illori

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Re: What happened to charter membership?
« Reply #1 on: May 29, 2019, 11:16:48 AM »
please do. -edit- redacted for privacy
« Last Edit: May 29, 2019, 12:34:14 PM by CoreISP »

Offline altdot

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Re: What happened to charter membership?
« Reply #2 on: May 29, 2019, 11:45:31 AM »
OK, I sent a PM. I am showing repeating payments on that date as far back as my records show, so I know they've actually been going through. (I hope this is easy to straighten out, as I now realize I have been paying but not needing charter support for at least 4 years, so it would be a bummer to not get it when I do need it. But I guess a good sign that I haven't needed it in a few years...)

Offline Kindred

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Re: What happened to charter membership?
« Reply #3 on: May 29, 2019, 12:51:27 PM »
Seems to be all taken care of, since you have the CM badge
Please do not PM, IM or Email me with support questions.  You will get better and faster responses in the support boards.  Thank you.

Offline Mommsen

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Re: What happened to charter membership?
« Reply #4 on: June 08, 2019, 10:02:36 AM »
 I can't seem to renew or start another Charter Membership, it won't go through from PayPal, but apparently it's still in operation, from the last post here.

What should I do?

Offline Illori

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Re: What happened to charter membership?
« Reply #5 on: June 08, 2019, 11:42:29 AM »
send coreisp a PM.

Offline GigaWatt

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Re: What happened to charter membership?
« Reply #6 on: June 08, 2019, 12:57:05 PM »
@Mommsen: Wait a few days, it might be just a PayPal glitch ;). It used to happen to me all the time ;).
"This is really a generic concept about human thinking - when faced with large tasks we're naturally inclined to try to break them down into a bunch of smaller tasks that together make up the whole."

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Offline Aleksi "Lex" Kilpinen

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Re: What happened to charter membership?
« Reply #7 on: June 08, 2019, 01:05:25 PM »
CoreISP can probably check whats up, but Paypal has been known to cause unnecessary delays at times too. Still, any actual problems - please do let our folks know. That's the only way we can actually learn of them, or fix them.
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Offline Mommsen

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Re: What happened to charter membership?
« Reply #8 on: June 08, 2019, 04:33:36 PM »
 Success! Thank you all, I appreciate the advice. 

It WAS PayPal.  After I read your comments,  I thought I'd just try again one more time before waiting a couple of days,  and it went right through.

That's a good thing to remember for the future about PayPal.

Offline GigaWatt

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Re: What happened to charter membership?
« Reply #9 on: June 10, 2019, 03:20:42 AM »
Glad you have it sorted out ;).
"This is really a generic concept about human thinking - when faced with large tasks we're naturally inclined to try to break them down into a bunch of smaller tasks that together make up the whole."

"A 500 error loosely translates to the webserver saying, "WTF?"..."