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Author Topic: unknown error  (Read 1224 times)

Offline horisize

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unknown error
« on: May 27, 2019, 02:15:07 AM »
i keep getting this error

 https://csscpsg.org/smf/index.php?scheduled=mailq;ts=1558937083 [nofollow]

i follow the link, but only get a black screen.

Offline Arantor

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Re: unknown error
« Reply #1 on: May 27, 2019, 02:36:48 AM »
That link is not meant to show anything, it does processing in the background for sending out emails. White screen is normal.

What makes you think there is an error here?

Don’t try to tell me that some power can corrupt a person. You haven’t had enough to know what it’s like.

No good deed goes unpunished / No act of charity goes unresented.

Offline horisize

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Re: unknown error
« Reply #2 on: May 27, 2019, 03:17:08 AM »
Because they show up in my error log. I am curious to find out what creates the errors so i can fix it.

They keep coming.

Type of error: General
 https://csscpsg.org/smf/index.php?scheduled=mailq;ts=1558940563 [nofollow]   
 Guest
 Today at 07:02 am
 Type of error: General
 https://csscpsg.org/smf/index.php?scheduled=mailq;ts=1558940503 [nofollow]   
 Guest
 Today at 07:02 am
 Type of error: General
 https://csscpsg.org/smf/index.php?scheduled=mailq;ts=1558940503 [nofollow]   
 Guest
 Today at 07:01 am
 Type of error: General
 https://csscpsg.org/smf/index.php?scheduled=mailq;ts=1558940423 [nofollow]   
 Guest
 Today at 07:01 am
 Type of error: General
 https://csscpsg.org/smf/index.php?scheduled=mailq;ts=1558940423 [nofollow]   
 Guest
 Today at 07:01 am
 Type of error: General
 https://csscpsg.org/smf/index.php?scheduled=mailq;ts=1558940367 [nofollow]   
 Guest
 Today at 07:00 am
 Type of error: General
 https://csscpsg.org/smf/index.php?scheduled=mailq;ts=1558940367 [nofollow]   
 Guest
 Today at 07:00 am
 Type of error: General
 https://csscpsg.org/smf/index.php?scheduled=mailq;ts=1558940367 [nofollow]   
 Guest
 Today at 07:00 am
 Type of error: General
 https://csscpsg.org/smf/index.php?scheduled=mailq;ts=1558940367 [nofollow]   
 Guest
 Today at 07:00 am
 Type of error: General
 https://csscpsg.org/smf/index.php?scheduled=mailq;ts=1558940084 [nofollow]   
 Guest
 Today at 06:59 am
 Type of error: General
 https://csscpsg.org/smf/index.php?scheduled=mailq;ts=1558940084 [nofollow]   
 Guest
 Today at 06:59 am
 Type of error: General
 https://csscpsg.org/smf/index.php?scheduled=mailq;ts=1558940084 [nofollow]

Offline Arantor

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Re: unknown error
« Reply #3 on: May 27, 2019, 04:11:30 AM »
This is almost certainly a bug - RC2 isn't the final 2.1 release... but without an error message to indicate where the error occurred, you're looking at trying to guess, without help, where one line in about 40000 lines of code is causing *some* type of error.
Don’t try to tell me that some power can corrupt a person. You haven’t had enough to know what it’s like.

No good deed goes unpunished / No act of charity goes unresented.

Offline horisize

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Re: unknown error
« Reply #4 on: May 27, 2019, 04:18:56 AM »
thank you for your help.

where do i find the latest release? Latest on the downloads page seem to be 2.1 RC2

Offline Arantor

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Re: unknown error
« Reply #5 on: May 27, 2019, 04:57:38 AM »
That is the latest release - but it's not yet the *stable* release. RC means 'release candidate', which means it has some bugs in it, including some we already knew about.

Already there's been a ton of bugs fixed in the GitHub version, which will become RC3 soon.
Don’t try to tell me that some power can corrupt a person. You haven’t had enough to know what it’s like.

No good deed goes unpunished / No act of charity goes unresented.

Offline horisize

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Re: unknown error
« Reply #6 on: May 27, 2019, 06:56:28 AM »
all the files were transferred from another server. should i reinstall it you think? Will it mess things up? database, paid subscriptions etc?

Offline Arantor

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Re: unknown error
« Reply #7 on: May 27, 2019, 07:17:56 AM »
I don't think it'd make a lot of difference. The issues you have with paid subs look like a bug as well.
Don’t try to tell me that some power can corrupt a person. You haven’t had enough to know what it’s like.

No good deed goes unpunished / No act of charity goes unresented.

Offline SychO

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Re: unknown error
« Reply #8 on: May 27, 2019, 07:25:05 AM »
I wonder what the backtrace says ? can you click on the icon next to "Type of error: General" and past the contents here (or an SS)

Imazighen

Offline horisize

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Re: unknown error
« Reply #9 on: May 27, 2019, 07:29:29 AM »
 screenshot

Offline horisize

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Re: unknown error
« Reply #10 on: May 27, 2019, 07:34:21 AM »
screenshots

Offline SychO

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Re: unknown error
« Reply #11 on: May 27, 2019, 08:00:07 AM »
I'm guessing one of the log_error() functions of the server_parse() function is being triggered but the txt index is undefined at that point

Imazighen

Offline horisize

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Re: unknown error
« Reply #12 on: May 27, 2019, 08:29:24 AM »
more

Offline shawnb61

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Re: unknown error
« Reply #13 on: July 06, 2019, 11:55:43 PM »
horisize -

Are you still having this issue?

I suspect a problem with your SMTP connection settings...   I would test under Admin | Maintenance | Mail | Send Test.   

I believe the SMTP issue caused multiple issues noted above:
 - Activation emails couldn't get sent during registration (The "Couldn't get mail server response codes" error is pretty broad, and may simply mean it couldn't connect...)
 - Subscription emails were also failing (the missing error messages above were due to mail queue not having messages loaded yet...)

I suspect fixing the SMTP credentials will fix the root cause. 

Yes, we need to improve the error logging here...

Shawn
Address the process rather than the outcome.  Then, the outcome becomes more likely.   - Fripp