Question about Disable Subscription Auto-Renewal

[annedi]

We are running SMF 2.0.15.

Our forum has a paid subscription group named "NG Supporters".

We would like to modify that group by disabling auto-renewal.
Admin > Members > Paid Subscriptions > "NG Supporter" > Modify > Edit Subscription > Allow user to auto-renew this subscription.

However there is a red warning on the page which says "Note that as this group has existing subscribers the group settings cannot be changed!"

So what do I do in order to disable auto-renewal for NG Supporters? What happens if I uncheck that box and Save?


I did look at the Help Manual and found no specific write-up for this problem.
Thank you in advance for some help with this. 

Andrea B.
Tech Helper-outer on hxxp:nikongear.net [nonactive]

[Kindred]

you can not.
There is literally no way.

Once auto-renew/recurring has been set on a payment in PayPal - the ONLY one who can change that setting is the subscriber - from their own paypal account.

[annedi]

Thank you for the quick answer!

We will instruct our current subscribers to turn off Auto-renewal in their own PayPal accounts.

Can I go ahead and disable Auto-renew for *future* subscribers by unchecking that box and saving?

[Kindred]

yes.

[Sir Osis of Liver]

We will instruct our current subscribers to turn off Auto-renewal in their own PayPal accounts.

You may want to clarify for your users' benefit, it's not called auto-renewal in their PayPal account.  A recurring payment is set up as a subscription, that's what they have to cancel.  If they leave it in place, their forum subscription (different thing) will continue to be renewed on expiration.  Not sure, but I believe the PayPal API provides a means to cancel a subscription, but it was never incorporated into SMF paid subscription feature.

[annedi]

Thank you both, Kindred & Sir Osis. It's all clear now!

Great help!

Best regards - Andrea B., hxxp:nikongear.net [nonactive]