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Paid subscription doesn't notify user

Started by m4z, October 19, 2019, 01:11:48 PM

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m4z

October 19, 2019, 01:11:48 PM Last Edit: October 19, 2019, 02:58:18 PM by shawnb61
As a followup of this german thread I setup a paid subscription in my beta forum and it generally worked great, but: the template for notifying the user didn't do anything. No mail was received by the subscribing user. Nothing in ACP Error Log, webserver access and error logs, postgresql log and no mail sent at all according to my mail server logs. Nothing stuck in background tasks. I'm clueless what happened.

Here's the (german) template I used, in case any special characters broke sending the mail:

Abo erfolgreich!
Hallo {NAME},

du hast erfolgreich das Test-Abo abgeschlossen und solltest nun einen neuen Bereich im Forum sehen können.

MfG
dein Team von "{FORUM}"



I'll try to re-test this in a couple of days with a bit of debug code in place (and once I convice my girlfriend to spend another Euro on me). ;)

Edit: Sorry, I'm using 2.1 (commit 50dc25705dfdf56bada445704f6295163fa670e8 from 2019-10-10).
"Faith is what you have in things that don't exist."
--Homer Simpson

Es gibt hier im Forum ein deutsches Support-Board!
<werbung>Meine Freundin hat ihr erstes Buch veröffentlicht!</werbung>

shawnb61

m4z -

I logged this up on GitHub for you:
https://github.com/SimpleMachines/SMF2.1/issues/5832

Note: The SMF 2.1 repo is open to the public, & you can enter issues directly there!   :)
Address the process rather than the outcome.  Then, the outcome becomes more likely.   - Fripp

m4z

I wasn't sure which one was preferred, so I was doing both. ;)
(I mostly reported here when I needed input or wasn't sure it was actually a bug.)
"Faith is what you have in things that don't exist."
--Homer Simpson

Es gibt hier im Forum ein deutsches Support-Board!
<werbung>Meine Freundin hat ihr erstes Buch veröffentlicht!</werbung>

shawnb61

If you need input, you should definitely use the support boards.  This board is intended for bugs. 

In an ideal world, all the 2.1 bugs are logged on GitHub.  Some end-users are not comfortable with GH, so we have to monitor this board & copy them up once confirmed. 

Since the 2.0 repo is not public, this is the only place for end users to log 2.0 bugs. 

Address the process rather than the outcome.  Then, the outcome becomes more likely.   - Fripp

m4z

Quote from: shawnb61 on October 19, 2019, 03:38:23 PM
Since the 2.0 repo is not public, this is the only place for end users to log 2.0 bugs. 

OIC! Will use GH in the future then. Thanks for explaining!
"Faith is what you have in things that don't exist."
--Homer Simpson

Es gibt hier im Forum ein deutsches Support-Board!
<werbung>Meine Freundin hat ihr erstes Buch veröffentlicht!</werbung>

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