Error 2.1 RC 2

[Ronald_1938]

no one else but that one person is getting this error?

Nope, just one Admin. gets this error, maybe because I am the other person, I have a second account, I use once in awhile..

[Ronald_1938]

For the record I actually assumed the issue was trying to restore a previously deleted topic to a board that no longer exists; there aren't that many ways to get the style of error being shown there.

Nope not trying to restore anything..

[Ronald_1938]

no one else but that one person is getting this error?

Illori see my images

1.
2.

[Illori]

if you look in the database, boards table, what is in the column id_parent for that board's id?

[Ronald_1938]

if you look in the database, boards table, what is in the column id_parent for that board's id?

Can you tell me where I'd look for this..

[Antechinus]

phpMyAdmin > Select database from list at left > scroll to smf_boards (it's near the top) > select "Browse".

id_parent is the fourth column along.

[Ronald_1938]

phpMyAdmin > Select database from list at left > scroll to smf_boards (it's near the top) > select "Browse".

id_parent is the fourth column along.

Thanks for the help

Admin. Staff id_parent is 0

Admin/Moderator Staff Room id_parent is 249

I also attached two images.

[Arantor]

Do you have a board 249?

[Ronald_1938]

Do you have a board 249?

The Staff Room the Admin. can not enter is 149

I have attached a image of the forum I am talking about Administration Staff Room

[Arantor]

Yes, that's my point. The board that doesn't work says its parent board is 249 (not 149). Does board 249 exist?

[Ronald_1938]

Yes, that's my point. The board that doesn't work says its parent board is 249 (not 149). Does board 249 exist?

How would I find out if I have a board 249, where could I look?

Thanks

Ron.

[Illori]

do you have any other boards beyond what is in your prior screenshot? if not then it does not look like you have a board with id 249.

[Ronald_1938]

do you have any other boards beyond what is in your prior screenshot? if not then it does not look like you have a board with id 249.

Here is board 249 https://coffeetimeunlimited.com/index.php?board=249.0  OK I click on Admin Staff (which is board 249) and it opens the boards that are inside this..

It is getting confusing now.. Admin Staff is the header, when you click on Admin Staff it opens to the sub's which are Administration Staff Room, now also in there are 2 more sub's

I have also included 2 images of what I mean.

[Ronald_1938]

in the admin panel. move the board and see if the error goes away.

Hi Illori, I am back for more advice.  I made a new Group gave them all the permissions, still can not see the Staff Room. So I made a new Staff Room and changed the name also, still this group can not see the new Staff Room either.

What I have done is also give them Administrator permissions along with the Global Moderator's permission.. Now they can see the Staff Room.. But it should not be this way.

One thing I have noticed when I open the ACP and open the Staff Room board, the permission for the selected groups to see the Staff Room are grayed out, and you can not change them in anyway. I have attached an image for you to view, to see what I mean..

[Illori]

given the information in this topic, I don't think this can resolved without looking at your admin panel. if you want PM me the link and admin account details.

I also need to know which user should have access and are having issues along with which group they should be in.

[Ronald_1938]

given the information in this topic, I don't think this can resolved without looking at your admin panel. if you want PM me the link and admin account details.

I also need to know which user should have access and are having issues along with which group they should be in.

PM sent.

Thanks

[Illori]

please ask Redrobyn to check if the SSR board is visible. I have removed the permission for global moderators to "Manage boards and categories" this permission says it should grant access to all boards, but it seems like it is not. if this fixed the issue for the group then we may have a bug on our hands.

[Ronald_1938]

please ask Redrobyn to check if the SSR board is visible. I have removed the permission for global moderators to "Manage boards and categories" this permission says it should grant access to all boards, but it seems like it is not. if this fixed the issue for the group then we may have a bug on our hands.

OK I will send her a PM asking her.

In the mean time I also have a second account, I changed it to Global Moderator and signed in, and I can see the Staff Room as a Global Moderator..

So I think this may have solved my issue. I will post back a all clear after I hear from Redrobyn.

Thanks

Ron.

[Illori]

I also disabled the ability to deny access to a board, but I don't think in this case that was the issue. you can try to enable it again and test to confirm that.

[Ronald_1938]

I also disabled the ability to deny access to a board, but I don't think in this case that was the issue. you can try to enable it again and test to confirm that.

OK That's works. I denied access to the trash can and the trash can doesn't show when I sign in as a Global Moderator..