• Welcome to Simple Machines Community Forum. Please login or sign up.

update don't work with mobile

Started by fmiglius, January 19, 2020, 07:30:43 AM

Previous topic - Next topic

fmiglius

I upgraded from version 2.0.15 to 2.0.16 to 2.0.17  my forum
everything works perfectly on the PC but on the mobile it doesn't work.
it only displays the home page and when you go on login from a blank page.
before the update everything worked correctly
Somebody help me, please
thanks
Flavio

Looking

When you installed did you check to see if there were errors and did you insert the correct code or went ahead and install anyway?

drewactual

link?

if you have mechanisms in place specifically for mobile, this complicates things insofar as offering you assistance. 

however, first things first:  mobile providers absolutely love caching.  they'll cache everything and often ignore expires and cache settings in htaccess/httpd.conf files just to make their services appear faster... it is an issue for those of us with heavily customized sites that are still under development, and it's a real problem when there is a major update as 16 and 17 seem to be. 

so... some advice: clear the cache on your device to eliminate this as an issue... get a clean/new set of files on that device before you start making changes to source code. 

fmiglius

Quote from: Looking on January 19, 2020, 08:58:32 AM
When you installed did you check to see if there were errors and did you insert the correct code or went ahead and install anyway?


installation did not report any errors

Illori

when your users connect to your forum on mobile, what is different? a different theme/mod?


fmiglius

Quote from: Illori on January 20, 2020, 04:20:52 PM
when your users connect to your forum on mobile, what is different? a different theme/mod?

before the upgrade it's work very well on smarthphone
no difference in theme/mod

Kindred

seems to work just fine for me on my phone...


What exactly is the problem?
Please do not PM, IM or Email me with support questions.  You will get better and faster responses in the support boards.  Thank you.<br /><br />"Loki is not evil, although he is certainly not a force for good. Loki is... complicated."

live627

the op states that the login pages is dead... I have no smartphone so cannot check.

Aleksi "Lex" Kilpinen

The login page seems to be a blank white on PC and phone, so most probably there would be something in the server error log about this.
A Finnish Project Manager (Support Specialist)
 Happily running multiple SMF 2.x installations.
  Fooling around with i7-10700 @ 2,90GHz-4.80GHz / 16Gb / RTX-2070 Super / 3840x2160 / Win 10 x64


How you can help SMF

"Before you allow people access to your forum, especially in an administrative position, you must be aware that that person can seriously damage your forum. Therefore, you should only allow people that you trust, implicitly, to have such access." -Douglas

fmiglius

Quote from: Kindred on January 20, 2020, 04:48:07 PM
seems to work just fine for me on my phone...

What exactly is the problem?

on smartphone in home page you can login?
on PC it's OK..

Thanks
Flavio

Darknico

Ciao Flavio!

I check your forum and don't work also on desktop, all page different from index is white...
You can test if work on default theme? (curve)

The 2.0.16 edited more template files, the current theme is updated?


P.S. if prefer talk in Italian, exist the section :)
https://www.simplemachines.org/community/index.php?board=15.0
Italian SMF - Supporto Italiano per la board SMF - Ci trovate tutti li!! :)


fmiglius

Quote from: Darknico on January 22, 2020, 06:17:38 AM
Ciao Flavio!

I check your forum and don't work also on desktop, all page different from index is white...
You can test if work on default theme? (curve)

The 2.0.16 edited more template files, the current theme is updated?


P.S. if prefer talk in Italian, exist the section :)
https://www.simplemachines.org/community/index.php?board=15.0


Certo mi piacerebbe dialogare in italiano.
qui sotto il riepilogo delle versioni installate




Darknico

Quote
Certo mi piacerebbe dialogare in italiano.

If you want talk in italian, open the topic in Italian section
https://www.simplemachines.org/community/index.php?board=15.0
here in English :)

Quote
qui sotto il riepilogo delle versioni installate

You can test on default theme if work correctly?
This screen don't help me..

Another question: in error log (from SMF maintenance) trace the error?
Italian SMF - Supporto Italiano per la board SMF - Ci trovate tutti li!! :)


fmiglius

to be continued in Italian Language

Advertisement: