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Author Topic: update don't work with mobile  (Read 982 times)

Offline fmiglius

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update don't work with mobile
« on: January 19, 2020, 07:30:43 AM »
I upgraded from version 2.0.15 to 2.0.16 to 2.0.17  my forum
everything works perfectly on the PC but on the mobile it doesn't work.
it only displays the home page and when you go on login from a blank page.
before the update everything worked correctly
Somebody help me, please
thanks
Flavio

Offline Looking

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Re: update don't work with mobile
« Reply #1 on: January 19, 2020, 08:58:32 AM »
When you installed did you check to see if there were errors and did you insert the correct code or went ahead and install anyway?

Offline drewactual

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Re: update don't work with mobile
« Reply #2 on: January 19, 2020, 08:10:48 PM »
link?

if you have mechanisms in place specifically for mobile, this complicates things insofar as offering you assistance. 

however, first things first:  mobile providers absolutely love caching.  they'll cache everything and often ignore expires and cache settings in htaccess/httpd.conf files just to make their services appear faster... it is an issue for those of us with heavily customized sites that are still under development, and it's a real problem when there is a major update as 16 and 17 seem to be. 

so... some advice: clear the cache on your device to eliminate this as an issue... get a clean/new set of files on that device before you start making changes to source code. 

Offline fmiglius

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Re: update don't work with mobile
« Reply #3 on: January 20, 2020, 04:19:53 PM »
When you installed did you check to see if there were errors and did you insert the correct code or went ahead and install anyway?


installation did not report any errors

Offline Illori

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Re: update don't work with mobile
« Reply #4 on: January 20, 2020, 04:20:52 PM »
when your users connect to your forum on mobile, what is different? a different theme/mod?

Offline fmiglius

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Offline fmiglius

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Re: update don't work with mobile
« Reply #6 on: January 20, 2020, 04:25:04 PM »
when your users connect to your forum on mobile, what is different? a different theme/mod?

before the upgrade it's work very well on smarthphone
no difference in theme/mod

Offline Kindred

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Re: update don't work with mobile
« Reply #7 on: January 20, 2020, 04:48:07 PM »
seems to work just fine for me on my phone...


What exactly is the problem?
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Offline live627

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Re: update don't work with mobile
« Reply #8 on: January 21, 2020, 08:10:01 PM »
the op states that the login pages is dead... I have no smartphone so cannot check.

Offline Aleksi "Lex" Kilpinen

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Re: update don't work with mobile
« Reply #9 on: January 22, 2020, 12:11:49 AM »
The login page seems to be a blank white on PC and phone, so most probably there would be something in the server error log about this.
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Offline fmiglius

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Re: update don't work with mobile
« Reply #10 on: January 22, 2020, 04:40:04 AM »
seems to work just fine for me on my phone...

What exactly is the problem?

on smartphone in home page you can login?
on PC it's OK..

Thanks
Flavio

Offline Darknico

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Re: update don't work with mobile
« Reply #11 on: January 22, 2020, 06:17:38 AM »
Ciao Flavio!

I check your forum and don't work also on desktop, all page different from index is white...
You can test if work on default theme? (curve)

The 2.0.16 edited more template files, the current theme is updated?


P.S. if prefer talk in Italian, exist the section :)
https://www.simplemachines.org/community/index.php?board=15.0
Italian SMF - Supporto Italiano per la board SMF - Ci trovate tutti li!! :)





Offline fmiglius

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Re: update don't work with mobile
« Reply #12 on: January 22, 2020, 06:45:47 AM »
Ciao Flavio!

I check your forum and don't work also on desktop, all page different from index is white...
You can test if work on default theme? (curve)

The 2.0.16 edited more template files, the current theme is updated?


P.S. if prefer talk in Italian, exist the section :)
https://www.simplemachines.org/community/index.php?board=15.0


Certo mi piacerebbe dialogare in italiano.
qui sotto il riepilogo delle versioni installate




Offline Darknico

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Re: update don't work with mobile
« Reply #13 on: January 22, 2020, 07:39:15 AM »
Quote
Certo mi piacerebbe dialogare in italiano.

If you want talk in italian, open the topic in Italian section
https://www.simplemachines.org/community/index.php?board=15.0
here in English :)

Quote
qui sotto il riepilogo delle versioni installate

You can test on default theme if work correctly?
This screen don't help me..

Another question: in error log (from SMF maintenance) trace the error?
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Offline fmiglius

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Re: update don't work with mobile
« Reply #14 on: January 22, 2020, 10:12:43 AM »
to be continued in Italian Language