notification of removed topics

[RFD]

when a topic is removed, all users who are watching that thread, who that expect email notification, are email notified of the thread's removal.  in many instances this is not a good thing, particularly for selective threads that are many many years old.

is it possible to stop user email notification of selectively removed threads?

[Kindred]

I don't think that is standard behavior

[Illori]

I believe only the topic starter is notified of moderation actions on the topic not all users watching the topic.

[RFD]

I believe only the topic starter is notified of moderation actions on the topic not all users watching the topic.

i did testing on a live system (smf 2.0.15) and everyone gets an email if the thread is removed.  this can, and has, caused a number of issues with users, particularly if the thread is many years old.

[Sir Osis of Liver]

You could try setting up an archive board that's visible only to admins, move the topic there instead of deleting it.  Don't think that would trigger a notification email (haven't tried it).  Would also give you the option of restoring the topic if you ever wanted to.

[Kindred]

Seriously... I have never seen this behavior

[RFD]

Seriously... I have never seen this behavior

trust me, it's happening big time ... and we're constantly getting emails from users subscribed to those threads.

[RFD]

You could try setting up an archive board that's visible only to admins, move the topic there instead of deleting it.  Don't think that would trigger a notification email (haven't tried it).  Would also give you the option of restoring the topic if you ever wanted to.

worth a try, i'll test it out now ....

[Shambles]

i did testing on a live system (smf 2.0.15) and everyone gets an email if the thread is removed.

Does that installation employ a recycle board for deleted topics?  If not, try setting one up.

[Sir Osis of Liver]

Which forum?

[RFD]

Which forum?

TG

[RFD]

You could try setting up an archive board that's visible only to admins, move the topic there instead of deleting it.  Don't think that would trigger a notification email (haven't tried it).  Would also give you the option of restoring the topic if you ever wanted to.

nope, i created an Admin board on the LA forum and moved over a thread that had a post by a non-admin test user (me) without a board redirect notice, and i got an email (as the test user) that the thread was moved.

[Illori]

did your test user create the topic? if so that is why they got the email.

[RFD]

did your test user create the topic? if so that is why they got the email.

no - i made sure of that, the test user was a poster on someone else's thread.  i created a test user login, so as admin i had control of the entire test ...

there was a old thread about 6 posts deep that the test user (me) added the 7th post.  i (admin) made the 8th post.  the test user (me) got an email that the thread was updated (due to the admin post).  then i had the test user make a 9th post and the admin created a dump board with admin permission only, moved the thread to the dump board (with no board redirect) and the test user got an email about the board move.

[Sir Osis of Liver]

Are you seeing this behavior on more than one forum?  Only problematic mod I see at TG is Tapatalk, but don't recall it's ever caused something like this.

[RFD]

Are you seeing this behavior on more than one forum?  Only problematic mod I see at TG is Tapatalk, but don't recall it's ever caused something like this.

been happening on the TG forum for perhaps a year or so, and i just did my testing on the LA forum.  i'll test it out on the BP forum ...

[Illori]

Code Select Expand

'notification_remove' => array(
/*
@additional_params: notification_remove
@description:
*/
'subject' => 'Topic removed: {TOPICSUBJECT}',
'body' => 'A topic you are watching has been removed by {POSTERNAME}.

{REGARDS}',

Sources/RemoveTopic.php

Code Select Expand

// Notify people that this topic has been removed.
sendNotifications($topic, 'remove');

that is on line 73/74

just comment out the sendNotifications line with // in front of it and no one will get that email.

[Sir Osis of Liver]

Tapatalk isn't installed on BP, but 'List Of Users In Forum/Board/Topic' mod is on both.

Would be interesting to know what's causing this, no one's reported it previously afaik.

[RFD]

Code Select Expand

'notification_remove' => array(
/*
@additional_params: notification_remove
@description:
*/
'subject' => 'Topic removed: {TOPICSUBJECT}',
'body' => 'A topic you are watching has been removed by {POSTERNAME}.

{REGARDS}',

Sources/RemoveTopic.php

Code Select Expand

// Notify people that this topic has been removed.
sendNotifications($topic, 'remove');

that is on line 73/74

just comment out the sendNotifications line with // in front of it and no one will get that email.

excellent!  thank you very much!

[Shambles]

@Illori Didn't you already make this statement...?

I believe only the topic starter is notified of moderation actions on the topic not all users watching the topic.

I believe this would resolve the issue:

Does that installation employ a recycle board for deleted topics?  If not, try setting one up.