Advertisement:

Author Topic: token-based unsubscribe links  (Read 244 times)

Offline kfoster17

  • Newbie
  • *
  • Posts: 6
token-based unsubscribe links
« on: February 13, 2020, 04:01:28 PM »
I'd recently updated to 2.0.17.

On the Admin->Features and Options->General I checked:

Use token-based unsubscribe links in notification emails
 Allows users to unsubscribe without logging in.

I couldn't find any documentation on this feature but assumed that an unsubscribe link would be sent when users get notifications of PMs/Posts/ etc. However no unsubscribe link is sent as part of the email notifications.

I did not enable 'GDPR' and am not clear if that needs to be enabled in order for token-based unsubscribe to work.

FYI: I'd wanted to include unsubscribe due to the fact that lots of emails are being blocked or classified as spam - especially by yahoo. I would suspect the latest update was the problem however I'm having the same type of problem with other systems. It appears the big guys (gmail, yahoo, AWS, etc) are really locking things down. By including an unsubscribe link supposedly that reduces the chances that an email will be flagged as spam. I've heard from others not running a forum that they are having problems  delivering email now too. I wonder if it's because we're not PC?
« Last Edit: February 13, 2020, 04:46:28 PM by kfoster17 »

Offline live627

  • Development Contributor
  • SMF Hero
  • *
  • Posts: 5,655
  • Gender: Male
    • live627 on Facebook
    • live627 on GitHub
    • live627 on LinkedIn
    • @live627 on Twitter
    • livemods
Re: token-based unsubscribe links
« Reply #1 on: February 13, 2020, 05:34:28 PM »
My understanding is that users can use the links to unsub even if they are logged out whereas before they had to log in and rummage through their profile.

Offline kfoster17

  • Newbie
  • *
  • Posts: 6
Re: token-based unsubscribe links
« Reply #2 on: February 13, 2020, 05:49:59 PM »
Just saw this in the 2.0.16 change log. The unsubscribe links are sent embedded in newsletters:

 + Adds token-based unsubscribe links to newsletters.
 && Simplifies language strings and templates for unsubscribe links.

I'd hoped that the unsubscribe links were embedded in post/PM email notifications. Maybe need to look at creating my own theme to add that. It's getting harder and harder to get emails delivered these days and after doing lots of reading recently it mentioned unsubscribe links help get you past spam filters. Not telling if that would really help though.Been running our own email server for years without a problem but now it's become a royal pain the last 2 months.

Offline Kindred

  • The Mean One
  • Support Specialist
  • SMF Legend
  • *
  • Posts: 58,826
  • Gender: Male
    • Kindred-999 on GitHub
Re: token-based unsubscribe links
« Reply #3 on: February 14, 2020, 12:46:45 PM »
the thing is ---   the user directly chose and subscribed to receive notifications from posts/PMs...
Newsletters are on by default, and so are not active subscription choices.

Also, there is no way to unsubscribe from specific posts...   it's either - get notified of ALL triggering posts or get notified of none.
Please do not PM, IM or Email me with support questions.  You will get better and faster responses in the support boards.  Thank you.

Offline m4z

  • Localizer
  • Sr. Member
  • *
  • Posts: 867
  • /mɛs/
Re: token-based unsubscribe links
« Reply #4 on: February 15, 2020, 03:41:03 AM »
the thing is ---   the user directly chose and subscribed to receive notifications from posts/PMs...

And the user should be able to withdraw that consent at any time, without having to log in, in my opinion.


Also, there is no way to unsubscribe from specific posts...   it's either - get notified of ALL triggering posts or get notified of none.

It would be possible to include unsubscribe links for individual threads or boards though.
"Faith is what you have in things that don't exist."
--Homer Simpson

Offline Kindred

  • The Mean One
  • Support Specialist
  • SMF Legend
  • *
  • Posts: 58,826
  • Gender: Male
    • Kindred-999 on GitHub
Re: token-based unsubscribe links
« Reply #5 on: February 15, 2020, 10:55:06 PM »
Not easily in 2.0
Please do not PM, IM or Email me with support questions.  You will get better and faster responses in the support boards.  Thank you.