Download profile data (GDPR)

[novill]

I have updated my forum to 2.0.17 
The users can download profile data, for my admin account it works perfect.

I have a test account with normal user rights. When I have downloaded the profile data, it's empty.
This is the downloaded profile data information:

Koodi [Valitse] Laajenna

<?xml version="1.0" encoding="UTF-8"?>
<smf:xml-feed xmlns:smf="http://www.simplemachines.org/" xmlns="http://www.simplemachines.org/xml/profile" xml:lang="hu-HU.utf8">
</smf:xml-feed>

There is no relevant information about the user.

I have made a new test user and posted on the forum. I have add some information about this test user to the account and than I have downloaded the profile data.
The result is the same. There is no information about the user in the XML file.


What I'm missing?
I must enable something to work this option for the users as well.

update:

I have noticed in the XML file that the following section is wrong.

Koodi [Valitse] Laajenna

<language>English</language>

My forum is Hungarian. The preferred language is Hungarian. My account is Hungarian.
I can see this information just than, when I download the forum profile data from my admin account. 

[novill]

Update
When I use my admin account, I can download any user profile data. I have tested with a few user account on my forum.
When I download the profile data with my admin account from another "normal" user than the XML file has the information about the user personal data.

Maybe I must somewhere enable this function to the users?
I haven't found this option.

[novill]

Only I have this kind of problem?
What can be the problem?

[Shambles]

Sorry you haven't had any responses. On my 3 forums it works fine.

You're definitely missing lots of fields:

Koodi [Valitse] Laajenna

<?xml version="1.0" encoding="ISO-8859-1"?>
<smf:xml-feed xmlns:smf="http://www.simplemachines.org/" xmlns="http://www.simplemachines.org/xml/profile" xml:lang="en">
<username>
<name>
<link>
<posts>
<post-group>
<language>
<last-login>
<registered>
<gender>
<online />
<location>
</smf:xml-feed>

Have you checked for errors or warnings in your forum's error log?

[novill]

You're definitely missing lots of fields:

Koodi [Valitse] Laajenna

<?xml version="1.0" encoding="ISO-8859-1"?>
<smf:xml-feed xmlns:smf="http://www.simplemachines.org/" xmlns="http://www.simplemachines.org/xml/profile" xml:lang="en">
<username>
<name>
<link>
<posts>
<post-group>
<language>
<last-login>
<registered>
<gender>
<online />
<location>
</smf:xml-feed>

I know. I get this kind of information when I download my admin account profile data, but when I download my test user profile data there are not this information. 

Have you checked for errors or warnings in your forum's error log?

There is no log entry related to this problem.